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Filter Reviews By:Rating, Profile, Gender, Age (509)
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Showing 1-30 of 509 reviews
Feb 10, 2023
Great overall service
Great job with Mary and sharron
by
Recommended
Feb 6, 2023
Friendly Store
No Comment at this time. I will continue to shop at the Rowlett Home Depot. Thank you
by
Jan 28, 2023
Great service!
The people at this store actually greeted me and were so helpful!
by
Recommended
Jan 19, 2023
Great service all around
I was happy with the service from Nathaniel, Chyanne and Sharron
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Recommended
Jan 13, 2023
Great service at Rowlett
Great cashiers all the time
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Recommended
Jan 8, 2023
Great service from Rowlett cashiers
Great service from cashiers
by
Recommended
Dec 24, 2022
Customer service employees
Some of the ladies in customer service are so so rude and impolite . Disapointed
by
Dec 2, 2022
Great employees
Awesome store and associates
by
Recommended
Dec 2, 2022
Great service
Awesome job all ovet
by
Recommended
Nov 16, 2022
Awesome service
Great help and service
by
Recommended
Nov 9, 2022
Great service
Great employees on the front end
by
Recommended
Oct 26, 2022
Great at rowlett
Great overall service
by
Recommended
Oct 18, 2022
Great service by manager Sharron
Great help from manager
by
Recommended
Oct 18, 2022
Great customer service at this location .
Great service by Sharron
by
Recommended
Oct 17, 2022
Customer service
Krieg is a cashier that gives great customer service and is very helpful
by
Recommended
Aug 23, 2022
Great service
Cashier Sharron was awesome
by
Recommended
Aug 19, 2022
Great Experience
Bought water heater with accessories, mop / mop bucket, and flooring for pantry. I had an amazing experience. Staff in all departments were so friendly and helpful. Definitely recommend this location.
by
Recommended
Aug 17, 2022
No help
Only one person in customer service. Really slow. No one around to help even after asking for some help twice, still no one came around
by
Jul 22, 2022
Great service
Helpful cashiers all the time.
by
Recommended
Jul 20, 2022
Great
Great service offered
by
Recommended
Jul 8, 2022
Great help from cashier
Good and pleasant associates
by
Recommended
Jul 4, 2022
Great people!
The Product i wanted to exchange was readily available
by
Recommended
Jun 24, 2022
Great all around service
Good help throughout the store,
by
Recommended
Jun 6, 2022
Bill lee
Great overall service
by
Recommended
Jun 5, 2022
Great and clean store
Product was plentiful
by
Recommended
Apr 11, 2022
Great customer service
I forgot my ring doorbell I just purchased in a cart outside and they found it. I was able to go back and retrieve it. Kraig and Josabed and the other dude with them at customer service were great. Keep hiring people like that, I’ll drive outta my way every time for this Home Depot from now on.
by
Recommended
Apr 7, 2022
Above and beyond employee services
Everytime I come in I'm greeted numerous times and asked if I need help. If I need any , the employees are always willing to help or find someone who can.
by
Apr 6, 2022
Military Discount Denied
I had a hot water heater emergency while my wife was in the hospital. I called the Home Depot next day water heater installation service and was assured that my military discount would be accepted at time of payment. Once the service was finished and I went to the store, they denied my military discount because I went through the home services and didn't buy it at the store. I did not have the opportunity to purchase at the store because my wife had just been released from the hospital and we got to the house to a garage full of water. I understand not being able to discount the labor, but the parts and the water heater should not even be a question. This ended up costing me an extra 150.00 and that will be the last time that I step foot into a Home Depot both for my home and business purchases.
by
Mar 21, 2022
Great Customer Service
We bought a hose and sprayer for an event. We were welcomed into the store and that person was able to direct us to the items we needed. The service is always reliable. Additionally, the employees are also very knowledgeable and able to assist with our project needs. This store does not disappoint.
by
Recommended
Mar 20, 2022
Very poor customer service.
Paid for a grill and waited half an hour for someone to unlock the grills. When the person did arrive, I was in customer service line. I told him I was tired of waiting and was going to get my money back. He did not say a word, just took my receipt and issued the refund. He also told me there was nobody above him in the store, but the ASD proved that to be a lie, but she took up for the employee even though she agreed that 30 minutes was too long to wait. Instructions say not to mention competitors so I will just say that even though I live in the city this store is located, I will be crossing the bridge and purchase my grill from a competitor. I am sorry that you are losing me as a customer, although both employees basically said they did not care. But I have lots of contacts in town that will listen to me and might quit your store as well. I have been a customer of this store since they opened.