#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)277-4172
Tool & Truck Rental(678)277-4178
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1580 Holcomb Bridge Rd
Roswell, GA 30076
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Customer Store Reviews

  • 4.7 out of 363 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (363)
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Showing 1-30 of 363 reviews
Great people!! Helpful and kind. Especially, Stanley.
Great people!! Helpful and kind. Especially, Stanley.
by
  • Verified Purchase
  • Recommended
I LOVE Home Depot and as stated above, it could have been the time of day.
I LOVE Home Depot and as stated above, it could have been the time of day.
by
  • Verified Purchase
  • Recommended
COURTEOUS AND HELPFUL EMPLOYEES.
COURTEOUS AND HELPFUL EMPLOYEES.
by
  • Verified Purchase
  • Recommended
If you need someone knowledgeable with lawn mower repair, go to Home Depot in the tool rental sec...
If you need someone knowledgeable with lawn mower repair, go to Home Depot in the tool rental section of the store, and ask for Joe. He knows his stuff! Customer service at this store is exceptional.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
One of the Best Home Shopping Stores in Georgia!
One of the Best Home Shopping Stores in Georgia!
by
  • Verified Purchase
  • Recommended
store was clean and associates were very friendly and helpful !!!!! Thank to all of them!!!!!
store was clean and associates were very friendly and helpful !!!!! Thank to all of them!!!!!
by
  • Verified Purchase
  • Recommended
Excellent
Excellent
by
  • Verified Purchase
  • Recommended
We ordered a refrigerator and were not given any special installation requirements for it. So it ...
We ordered a refrigerator and were not given any special installation requirements for it. So it was a real shock when the delivery guys said they couldn't install it. I'm requesting a refund and will never buy anything larger than a nail from them again.
by
  • Verified Purchase
Cashier was very helpful offered a home depot credit card to get discount on purchase that day
Cashier was very helpful offered a home depot credit card to get discount on purchase that day
by
  • Verified Purchase
  • Recommended
Great place to shop or just browse. Staff friendly. Well stocked. Good home improvement ideas.
Great place to shop or just browse. Staff friendly. Well stocked. Good home improvement ideas.
by
  • Verified Purchase
  • Recommended
Significant lack of help in the store, particularly loading materials. Too many employees standi...
Significant lack of help in the store, particularly loading materials. Too many employees standing around and not helping customers.
by
  • Verified Purchase
CASHIERS ARE OBLIVIOUS TO CUSTOMER NEEDS AND NEED MORE TRAINING.
CASHIERS ARE OBLIVIOUS TO CUSTOMER NEEDS AND NEED MORE TRAINING.
by
  • Verified Purchase
Great store with the best associates to help DIYers, they give good advice and are very friendly.
Great store with the best associates to help DIYers, they give good advice and are very friendly.
by
  • Verified Purchase
  • Recommended
Great customer service from Maria and company.
Great customer service from Maria and company.
by
  • Verified Purchase
  • Recommended
This is my favorite Home Depot. The staff is always friendly and helpful.
This is my favorite Home Depot. The staff is always friendly and helpful.
by
  • Verified Purchase
  • Recommended
The staff used to be much more helpful in the past.
The staff used to be much more helpful in the past.
by
  • Verified Purchase
I have never submitted a review for this Home Depot, because I usually cannot find anyone to help...
I have never submitted a review for this Home Depot, because I usually cannot find anyone to help me. My experience on 12/05/18 was completely different. From the moment I entered the store, several employees personally assisted me in finding everything I needed. Dana, Armando and Glenda - thank you for exceptional service!
by
  • Verified Purchase
  • Recommended
Greeted at door, employees took us to where we needed to go and didn't just point the way. They d...
Greeted at door, employees took us to where we needed to go and didn't just point the way. They didn't leave us until the right person took over. Outstanding service!
by
  • Verified Purchase
  • Recommended
Dealt with Sales Person - Tilly in Appliances and Flooring. She was EXCELLENT. Knowledgeable an...
Dealt with Sales Person - Tilly in Appliances and Flooring. She was EXCELLENT. Knowledgeable and very helpful. Had a very easy and pleasant experience.
by
  • Verified Purchase
  • Recommended
My appliance purchase was so easy Carmen was more then helpful so knowledgeable with my purchase.
My appliance purchase was so easy Carmen was more then helpful so knowledgeable with my purchase.
by
  • Verified Purchase
  • Recommended
Nice clean store convenient location to get to
Nice clean store convenient location to get to
by
  • Verified Purchase
  • Recommended
I normally do not like going to home improvement stores because of the lack of customer service a...
I normally do not like going to home improvement stores because of the lack of customer service at a lot of them but this visit was such a good experience I had to share it. Dana took the time to help me find what I needed without making me feel out of place! Super friendly and knowledgeable and helped me find exactly what I needed. AND he did not make me wait to help me. The store itself was clean, I was able to find the department I needed and for the first time in a while, actually found someone willing to help me relatively quickly!
by
  • Verified Purchase
  • Recommended
I had great service at the Roswell store last Sunday. The appliance staff was fantastic. They e...
I had great service at the Roswell store last Sunday. The appliance staff was fantastic. They even saved me more money than I thought I would save. Last Week I had a plumbing problem ( I am a lady) and this dear man showed me how to fix it and then sold me the CORRECT items I needed. He saved me money by giving me correct information ... Thanks Home Depot! I fixed it myself... thanks to your employee.
by
  • Verified Purchase
  • Recommended
Everyone is so friendly
Everyone is so friendly
by
  • Verified Purchase
  • Recommended
Today, my family and I visited the store, and saw that a man that goes by the name of Michael Fri...
Today, my family and I visited the store, and saw that a man that goes by the name of Michael Friedman was shouting out, "Free hotdogs!". My young son wanted one, as he was hungry, so we came by and asked for one. Michael then asked if we rented or owned our home, while withholding a hotdog. I answered that we rented, and he then told us that only home owners could have one. To advertise hotdogs freely (and not say, "Hotdogs for homeowners, ONLY) is very misleading. Michael should be ashamed of himself for refusing a hotdog to a child. And Home Depot should be ashamed to have Michael as an employee.
by
  • Verified Purchase
An employee told me the product I selected to unclog my garbage disposer would not work. He walk...
An employee told me the product I selected to unclog my garbage disposer would not work. He walked me to the drain opener shelf and handed me a big bottle of a product called " Drain Opener: Hair/ Grease Drain Opener". He said this product would unclog my garbage disposer more effective than a sink plunger. He explained to me how I should use the product. He seemed very nice and convincing, I purchased the drain opener which was a big mistake. I followed his direction but instead of waiting over night, I checked the sink 3 hours later. The clog garbage disposer was no longer there, but the drain opener eroded my garbage disposer and I ended up with a big hole in it. Water leaked under the sink and to the kitchen floor. An employee inadequate knowledge led to more damage and more mess for me to deal with. I am very disappointed and not happy with new problem and cleaning up I have to do. :( :(
by
  • Verified Purchase
Excellent store, very helpful people. I ran into trouble multiple times, and they've always helpe...
Excellent store, very helpful people. I ran into trouble multiple times, and they've always helped guide me out of it.
by
  • Verified Purchase
  • Recommended
Store is extremely clean and organized and associates are very friendly and go out of their way t...
Store is extremely clean and organized and associates are very friendly and go out of their way to help you. From now on, this will be my "go to" Home Depot.
by
  • Verified Purchase
  • Recommended
Good services always
Good services always
by
  • Verified Purchase
  • Recommended
Home Depot ROCKS !
Home Depot ROCKS !
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 363 reviews

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