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Showing 1-30 of 604 reviews
Apr 3, 2021
I bought 2,310.36 for flooring on March 15 and was advised the entire project would be completed ...
I bought 2,310.36 for flooring on March 15 and was advised the entire project would be completed by March 29. Four weeks later, still no product, no install date, and no contact from the store. I had to contact this store five times to receive updates I should have been getting after spending 2,310.36 plus 800 on ceiling fans. I have a credit card account I will be closing as well. This was the worst store service and process, as because I could not receive an answer about a simple shipping date or install date, I have wasted four weeks of my time. I will promote and shop at Lowe’s along with every contractor and restate agent I know. No apologies offered to assist, but I did receive a refund. Thanks for making me never shop or use my Home Depot card again. You have, without a doubt, the worst store operations at this Riverview, FL location.
by
Verified Purchase
2 found this review helpful
Mar 30, 2021
Always been able to get assistance and get things I needed.
Always been able to get assistance and get things I needed.
by
Verified Purchase
Recommended
Mar 27, 2021
Clean store and very helpful staff, always stocked and always registers open. By far my favorite ...
Clean store and very helpful staff, always stocked and always registers open. By far my favorite home depot and it's not the closest to me I drive an extra 15 minutes to shop here it's become a new store this past year. I work in retail so big props to the management staff for turning this store from my least favorite home depot a couple years ago to recently being my favorite
by
Verified Purchase
Recommended
Mar 8, 2021
If you need something in the Hardware Dept, ask if Ryan is working. He is my “go-to” guy !
If you need something in the Hardware Dept, ask if Ryan is working. He is my “go-to” guy !
by
Verified Purchase
Recommended
Feb 25, 2021
A representative by the name of Josie provided me with EXCELLENT service. She walked all the way ...
A representative by the name of Josie provided me with EXCELLENT service. She walked all the way to the other end of the store with me and showed me where to find the Ring Doorbell, took the time to show me options, and really went the extra mile. She made this a really pleasant shopping experience.
Thank you Josie!
by
Verified Purchase
Recommended
Feb 24, 2021
Prices on the shelf do not reflect the prices rung up at the register!
Prices on the shelf do not reflect the prices rung up at the register!
by
Verified Purchase
Feb 10, 2021
Doris was beyond amazing. Friendly and extremely helpful. Thank you, Doris!!!
Doris was beyond amazing. Friendly and extremely helpful. Thank you, Doris!!!
by
Verified Purchase
Recommended
Feb 7, 2021
stay away from lisa in the paint department she acts like she has more importent things to do the...
stay away from lisa in the paint department she acts like she has more importent things to do then wait on customers in a timely matter
by
Verified Purchase
Jan 31, 2021
Justin in kitchen and bath was wondeful helping me rrplace granite countertops. I will be back fo...
Justin in kitchen and bath was wondeful helping me rrplace granite countertops. I will be back for him to help again
by
Verified Purchase
Recommended
Jan 22, 2021
Great location and a great team. Excellent experience!
Great location and a great team. Excellent experience!
by
Verified Purchase
Recommended
Jan 16, 2021
Thank you Kristy for your wonderful customer service. You made my experience at Home Depot wonder...
Thank you Kristy for your wonderful customer service. You made my experience at Home Depot wonderful.
by
Verified Purchase
Recommended
Jan 14, 2021
Employees are friendly and help you find anything you need
Employees are friendly and help you find anything you need
by
Verified Purchase
Recommended
Jan 13, 2021
Very nice store and great customer service.
Very nice store and great customer service.
by
Verified Purchase
Recommended
Jan 9, 2021
Friendly staff on site. Very helpful when assistance is needed. Seems shelves are always stocked ...
Friendly staff on site. Very helpful when assistance is needed. Seems shelves are always stocked with materials.
by
Verified Purchase
Recommended
Dec 27, 2020
Very friendly and always remember their repeat customers
Very friendly and always remember their repeat customers
by
Verified Purchase
Recommended
Dec 7, 2020
Great customer service. Knowledgeable people in each department
Great customer service. Knowledgeable people in each department
by
Verified Purchase
Recommended
Dec 7, 2020
The store was clean and neat and the employees were all very polite and quick to help. Kristy the...
The store was clean and neat and the employees were all very polite and quick to help. Kristy the cashier was extra kind during check out. Thanks Riverview Home Depot team!
by
Verified Purchase
Recommended
Nov 20, 2020
I had an excellent visit.
I had an excellent visit.
by
Verified Purchase
Recommended
Nov 14, 2020
Found everything I was looking for and more! Very satisfied!
Found everything I was looking for and more! Very satisfied!
by
Verified Purchase
Recommended
Nov 12, 2020
In all the HD stores, and in all of the Isles, you have racks/kiosks of merchandise blocking the ...
In all the HD stores, and in all of the Isles, you have racks/kiosks of merchandise blocking the free flow of traffic. I absolutely hate these. More often than not, they are in the way of shopping and cart traffic. It is a constant bother. Do you really need these?
Thank you for letting me vent.
by
Verified Purchase
Recommended
Nov 10, 2020
Typical poor customer service items not stocked on shelves out of reach with to associate to help...
Typical poor customer service items not stocked on shelves out of reach with to associate to help. Old guy in the flooring section acted like it was an inconvenience to assist me.
by
Verified Purchase
Nov 6, 2020
Cashier Doribel, was very sweet, helpful and friendly. I was at the store (store # 6380) at 6am....
Cashier Doribel, was very sweet, helpful and friendly. I was at the store (store # 6380) at 6am. She made my morning.
by
Verified Purchase
Recommended
Nov 5, 2020
The Riverview Home Depot needs to be awarded for their Excellent customer service and product kno...
The Riverview Home Depot needs to be awarded for their Excellent customer service and product knowledge.
They are so friendly at this store and always stop what they are doing to help anyway they can. Thank you for all you do!! You guys Rock
by
Verified Purchase
Recommended
Nov 4, 2020
I really enjoy shopping at this Home depot mainly because of the kind friendly and courteious emp...
I really enjoy shopping at this Home depot mainly because of the kind friendly and courteious employees that work there. This store also has a very holsam feel. I really feel comfortable here.
by
Verified Purchase
Recommended
Nov 4, 2020
IF YOU WANT TO SHOP AT A HARDWARE STORE WHERE EMPLOYEES PRACTICE CUSTOMER SERVICE, THIS IS THE ST...
IF YOU WANT TO SHOP AT A HARDWARE STORE WHERE EMPLOYEES PRACTICE CUSTOMER SERVICE, THIS IS THE STORE! EVERY TIME I COME HERE, WHETHER IS CUSTOMER SERVICE, FLOOR OR CASHIER, I'M GREETED AND TAKEN CARED OFF WITH THE UTMOST EFFICIENCY. I ENJOY COMING HERE. I FEEL THE STORE SINCERELY VALUES MY BUSINESS. I EVEN GOT A SMILE OUT OF JORDYN!!!!! THANKS HOME DEPOT. I COUNT ON YOU TO DELIVER EVERY TIME.
by
Verified Purchase
Recommended
Oct 31, 2020
This is a great store - good stocks and associates ready and willing to help.
This is a great store - good stocks and associates ready and willing to help.
by
Verified Purchase
Recommended
Oct 29, 2020
All the helpers were friendly
All the helpers were friendly
by
Verified Purchase
Recommended
Oct 28, 2020
I highly recommend this store. The service was fantastic.
I highly recommend this store. The service was fantastic.
by
Verified Purchase
Recommended
Oct 22, 2020
Very well cleaned. Well stocked. Employees were very professional and willing to to assist.
Very well cleaned. Well stocked. Employees were very professional and willing to to assist.
by
Verified Purchase
Recommended
Oct 19, 2020
Gill and Carol really care about what's best for their customers and it shows by them going above...
Gill and Carol really care about what's best for their customers and it shows by them going above and beyond to assist me with a difficult return. Associates like this make your store outshine the rest.