#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(919)501-7414
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4901 Capital Blvd
Raleigh, NC 27616
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Customer Store Reviews

  • 4.7 out of 389 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (389)
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Showing 1-30 of 389 reviews
Plenty of breadth and depth in the electrical department. I walked in, found what I was looking f...
Plenty of breadth and depth in the electrical department. I walked in, found what I was looking for, paid and left. That's the way it should be.
by
  • Verified Purchase
  • Recommended
The employees are always helpful. Checkout is always easy. Store is clean and organized.
The employees are always helpful. Checkout is always easy. Store is clean and organized.
by
  • Verified Purchase
  • Recommended
Visited this store on Saturday and Sunday before the governor put in the Mandatory Stay at Home p...
Visited this store on Saturday and Sunday before the governor put in the Mandatory Stay at Home policy on Monday the 30th of March because of the coronavirus pandemic. Every department and employee was helpful and courteous and will definitely be back for more plants and supplies.
by
  • Verified Purchase
  • Recommended
Needed to order new flooring the gentleman that helped me was courteous knowledgeable and heplful...
Needed to order new flooring the gentleman that helped me was courteous knowledgeable and heplful in assisting me from beginning to end.
by
  • Verified Purchase
  • Recommended
I was able to find products that other stores were out of. Store associates were very helpful.
I was able to find products that other stores were out of. Store associates were very helpful.
by
  • Verified Purchase
  • Recommended
Exceptional Customer Service: if you need anything, find Ms. PR and she will patiently assist you...
Exceptional Customer Service: if you need anything, find Ms. PR and she will patiently assist you with everything you need.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
another fine store!
another fine store!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Well stocked. Employees have been super helpful and very friendly every time I've been there!
Well stocked. Employees have been super helpful and very friendly every time I've been there!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I have been shopping at this Home Depot for more than 20 years. It's always a positive experienc...
I have been shopping at this Home Depot for more than 20 years. It's always a positive experience. Some employees have been there a long time. I take that as a good sign that they are happy there. Kudos to Management for that.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I am a grandmother and went to Home Depot to get a part for what I thought would be simple repair...
I am a grandmother and went to Home Depot to get a part for what I thought would be simple repair to my sink. Unfortunately, it was more complicated than I thought. The gentleman who assisted me took the time to show me step-by-step what needed to be done, answered all my questions, and even cut a pipe to the correct length so that I was able to make the repair myself. I was extremely impressed with the customer service and will definitely go back again.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excelent service and knowledgeable staff.
Excelent service and knowledgeable staff.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Best Store on Capital Blvd!!!!
Best Store on Capital Blvd!!!!
by
  • Verified Purchase
  • Recommended
2 found this review helpful
The store was clean and the associates were very friendly and helpful. I had a long list and foun...
The store was clean and the associates were very friendly and helpful. I had a long list and found everything on it. I checked out at Customer Service and they were great too!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
i went on a sunday to shop for some paint and other items for my new home. i was pleasantly surpr...
i went on a sunday to shop for some paint and other items for my new home. i was pleasantly surprised how helpful the staff was. The lady that help me was extremely nice and helpful she was super patient. I have to say she over exceeded in outstanding customer service. unfortunately i did not see her name. but thank you. for being helpful on a Sunday. Outstanding thank you.
by
  • Verified Purchase
  • Recommended
The miccrowave required delivery. Your associate Susan was helpfull and professional. Store was c...
The miccrowave required delivery. Your associate Susan was helpfull and professional. Store was clean.
by
  • Verified Purchase
  • Recommended
I enjoy shopping at Home Depot (I think of it as Hope Depot - because I hope to be able to get wh...
I enjoy shopping at Home Depot (I think of it as Hope Depot - because I hope to be able to get what I need in a fast and efficient manner and Home Depot provides that service with a smile!)
by
  • Verified Purchase
  • Recommended
Thanks to LaTonya, I was able to select a great mailbox replacement product, along with an additi...
Thanks to LaTonya, I was able to select a great mailbox replacement product, along with an additional tool needed to complete my project. I was also very pleased with the support I received from the team, when I returned later that day to purchase a drill. The information suggested by the employees was quite helpful to a novice DIY type.
by
  • Verified Purchase
  • Recommended
Easy to find products and good customer services it looks very clean , parking lots needs more il...
Easy to find products and good customer services it looks very clean , parking lots needs more illumination, to dark on a few areas . Thanks
by
  • Verified Purchase
  • Recommended
Employee's are very friendly and helpful, you almost never have to wait to get checked out.
Employee's are very friendly and helpful, you almost never have to wait to get checked out.
by
  • Verified Purchase
  • Recommended
Nice crew!
Nice crew!
by
  • Verified Purchase
  • Recommended
Great experience
Great experience
by
  • Verified Purchase
  • Recommended
Poor customer service.....always feel like you are an inconvenience.
Poor customer service.....always feel like you are an inconvenience.
by
    I will never come back to this location. The locksmith is rude and incompetent. I would not rec...
    I will never come back to this location. The locksmith is rude and incompetent. I would not recommend this store.
    by
    • Verified Purchase
    1 found this review helpful
    I always receive excellent customer service from every department in this store. Especially the p...
    I always receive excellent customer service from every department in this store. Especially the paint department, Louise and Manny. Also gardening. Everyone is very friendly, knowledgeable and helpful.
    by
    • Verified Purchase
    • Recommended
    Store is somewhat clean, but some few employees will try to avoid you if you ask too many questio...
    Store is somewhat clean, but some few employees will try to avoid you if you ask too many questions. Service is okay, but the beef jerky at the front is waaay too expensive. The employee in the parking lot was really friendly.
    by
    • Verified Purchase
    • Recommended
    Store has pretty decent service. Wife bought a pair of gloves from the hardware section; and they...
    Store has pretty decent service. Wife bought a pair of gloves from the hardware section; and they work really well. The lot associate was very friendly.
    by
    • Verified Purchase
    • Recommended
    Overall the store is good. When they are busy they are Busy hard to find assistance but once they...
    Overall the store is good. When they are busy they are Busy hard to find assistance but once they slow down you have more than enough help.
    by
    • Verified Purchase
    • Recommended
    The manager of a store projects his values to the employees. Customer service in this Home Depot ...
    The manager of a store projects his values to the employees. Customer service in this Home Depot is exceptional! Thank you for all your help and patience in the many years we have been shopping with you.
    by
    • Verified Purchase
    • Recommended
    The employee in the parking lot was really helpful in loading my vehicle with brown mulch. He eve...
    The employee in the parking lot was really helpful in loading my vehicle with brown mulch. He even helped me find the right type of cart for the products I wanted to buy.
    by
    • Verified Purchase
    • Recommended
    As a disable person they always have enough motorist carts and I have never gone to this store an...
    As a disable person they always have enough motorist carts and I have never gone to this store and not found the things I was looking for. I mostly shop on line and pick up at the desk. I love this service. Finding an employee to answer a question, in store, can be a challenge; which has cause me to use the internet more often than not.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 389 reviews

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