Reviews for Port Charlotte #201

we own several properties and HD is where we purchase our supplies

Best customer service experience, employees eager to help you.

This store does not have mobility scooters that work! and if they are working, there are only 3 scooters for the entire store. Will not shop here again.

Very organized store. Employees are willing to help, if needed. I would recommend this store to anyone in the area who needs items for their home projects

I bought a house in port Charrollet and have been in the store several times and the employees are alway willing to help and the shelves are stocked and clean.

Has a terrible experience buying a shed (TuffShed), the guy Esau in pro desk area helped me a lot trying to solve the problem with HD and TuffShed even when some access was not in his realm he found someone to help even more… that showed me the love for the company and how customer service should be. Good job!

I was greeted at the door, customer service was on point

You may have a decent shopping experience if you choose the well trained, caring, thoughtful employee. Good luck with this aspect.

As a former Assistant Store Manager and Department Supervisor for Home Depot this store makes me sad. They have so many problems but no management to figure it out. I am still loyal Home Depot but this store is like going to the dentist… pay someone to hurt you.

Found our hose, picked up organic soil bags very happy with choice will be back this store is worth the ride , love it

Couldn't get assistance with getting a key cut or buying a lawn mower! Cashier didn't get off of the phone for my purchase until he had to give me my change - for a very small purchase since I couldn't get help with what I came in to buy.

Wasted over an hour and a half returning 4 bricks and buying one toilet bolt. Understaffed, unfriendly, unorganized, and unappreciative of customers. Thats all I have to say about that!

You will spend most of your time here waiting online. Definitely don’t go shopping on a weekend bc your whole day will be wasted waiting or trying to find product. Employees at this location do not seem friendly or happy to work there at all ( except David in gardening he is great!). Employees are supposed to greet everyone and walk to the item. They do not follow this policy at this store

I would like to see an abudance of flowers and someone in the garden department give a seminar on the subject. Thank you Frances

This store has turned into a clusterfuck. Spend more time waiting in a long line to check out than it takes to locate what you need. Even the ladies working the area are not happy and are handing out survey cards for customers to complain... (Like ME). Put it back the way is was !!!!!

I shop at Home Depot in Port Charlotte and I like my local store. The employees are helpful. If I can’t find an item or tool they will take me to the spot to get items. Helps me get in and out to start my project at the on house. Great service.

We love this location and have made the switch from shopping at Lowe’s over a decade. The sole reason for that switch is the employees at this location!

Purchased a refrigerator from him. Extremely knowledgeable, friendly, never pushy. Made our shopping experience pleasure.

We had a great experience at Home Depot on 1/20/23. Bucky was our sales associate and he is very knowledgeable. Bucky made our shopping experience awesome. Bucky is truly a gem.

I want to say big thank you for all the employee -that every time you go you ask for some thing they go and try to help you ,thank you so much for your help.

I had quite an experience at the store. Samantha, the cashier and the floor attendants went above and beyond to make certain that my customer service experience was worthwhile during my visit at the Home Depot.

I shop here regularly because I am a DIY guy. I find the store to be clean and well stocked. The employees are very friendly and helpful.

Called for a new water heater. It was in stock, the tech showed up on time and now we have hot water!

We were searching for a washer Juan assisted us in making sure our measurements were going to work with the Samsung model we were interested in. Super friendly and knowledgeable about specs. Will definitely be back. Store is super clean and staff acknowledged us as we entered. Thank you Cochran Home Depot

I have to say I have been in an out of this store maybe a thousand times. Buying for either work related or home related products.It always helps to know what you are after and website is there for you just in case. People here and products are are good and store stands behind them.

Cheri always makes me feel like a valued customer. She goes out of her way to help me

I misplaced my receipt and, although waiting on hold for over 25 minutes, the customer service attendant to whom I spoke was able to retrieve my receipt, print it, and have it waiting for me to retrieve. This store is understaffed, as are so many. I am thankful for the kind & attentive service from an overworked employee.

I had two types of returns: one with a refund on a credit card and the other past the return date but I could receive store credit. Noemi was very efficient and knowledgeable handling the transactions. It was so incredibly easy that I will not hesitate to shop at Home Depot knowing that if I purchase the wrong items, they have a hassle free return policy.

Employers are always helpful and friendly.

I paid for a patio set to be assembled for pick up. I was told it was ready but when i got there is wasn't. They promised they would assemble it and deliver a few days later free. While it did arrive it wasn't assembled and they charged me for delivery. I am very happy with the patio set but it was a hassle purchasing it with Home Depot.