#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(909)364-2220
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2707 S Towne Ave
Pomona, CA 91766
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Customer Store Reviews

  • 4.4 out of 320 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (320)
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Showing 1-30 of 320 reviews
Yismelda was very helpful and provided great customer service
Yismelda was very helpful and provided great customer service
by
  • Verified Purchase
  • Recommended
employees are kind.
employees are kind.
by
  • Verified Purchase
  • Recommended
I was very happy with the service I got from Danny the manager and Anita, they went beyond to mak...
I was very happy with the service I got from Danny the manager and Anita, they went beyond to make me happy with my visit here.
by
  • Verified Purchase
  • Recommended
All good and simple
All good and simple
by
  • Verified Purchase
  • Recommended
Great customer service ! Super friendly workers ! Out of this world service !!!
Great customer service ! Super friendly workers ! Out of this world service !!!
by
  • Verified Purchase
  • Recommended
very clean and kind staff
very clean and kind staff
by
  • Verified Purchase
  • Recommended
Christi at customer service counter was great
Christi at customer service counter was great
by
  • Verified Purchase
  • Recommended
Friendly employees, ready to help. Needed items are readily available and easy to find, especial...
Friendly employees, ready to help. Needed items are readily available and easy to find, especially with the help rom employees
by
  • Verified Purchase
  • Recommended
Product on pallets in many many isles. Very incompetent cashier
Product on pallets in many many isles. Very incompetent cashier
by
  • Verified Purchase
Good contractor store, not as clean as others but good inventory and higher staff levels.
Good contractor store, not as clean as others but good inventory and higher staff levels.
by
  • Verified Purchase
  • Recommended
Excellent service and free consultant.
Excellent service and free consultant.
by
  • Verified Purchase
  • Recommended
The best round.
The best round.
by
  • Verified Purchase
  • Recommended
A GREAT STORE! FRIENDLY AND HELPFUL EMPLOYEES!! THE STORE ALWAYS HAS WHAT I NEED TO COMPLETE MY P...
A GREAT STORE! FRIENDLY AND HELPFUL EMPLOYEES!! THE STORE ALWAYS HAS WHAT I NEED TO COMPLETE MY PROJECT.EVERYTHING IS SO EASY TO FIND AND VERY CLEAN. THANKS HOME DEPOT!!
by
  • Verified Purchase
  • Recommended
Corrine Mora made my visit so pleasant. She went out and beyond on her customer service. It's ...
Corrine Mora made my visit so pleasant. She went out and beyond on her customer service. It's great to come across some old fashion customer service. She is a true asset to your company. She should be recognized for her outstanding performance. Thank you Corrina for all your help.
by
  • Verified Purchase
  • Recommended
this store is always very organized and clean. Stephanie was very kind and coopecooperative. she ...
this store is always very organized and clean. Stephanie was very kind and coopecooperative. she is a hardworking girl. always ready to help customers.
by
  • Verified Purchase
  • Recommended
Had trouble with an online purchased was completely my fault, Virginia, Melissa, Monique all were...
Had trouble with an online purchased was completely my fault, Virginia, Melissa, Monique all were so helpful would only shop at the Pomona store great job you guys thanks for all your help
by
  • Verified Purchase
  • Recommended
Agent's name Robert, horrible service from him. I asked him for a patio door lock, he directly to...
Agent's name Robert, horrible service from him. I asked him for a patio door lock, he directly told me Home Depot doesn't sell this kind of lock at all, and ask me to buy online. So I walked away from him, looked for myself, right away I found the lock.
by
  • Verified Purchase
some employees are not very experienced, but overall they tried to be helpful
some employees are not very experienced, but overall they tried to be helpful
by
  • Verified Purchase
  • Recommended
very nice clean store friendly staff A+++
very nice clean store friendly staff A+++
by
  • Verified Purchase
  • Recommended
Great clean place, lots of stuff and I always find the things I'm looking for. Went today to get ...
Great clean place, lots of stuff and I always find the things I'm looking for. Went today to get some screws to fix a broken chair and the store guy told me to bring in the broken chair I had in my car and he not only found the screws needed but he screwed them in and fixed my chair right there in the aisle. The guys name was Robert and he was very helpful. Definitely will be going back here when I have another problem.
by
  • Verified Purchase
  • Recommended
Daniel's
Great service with Ashley and Anita Will be back to the store because of them
by
    Pomona#6645
    Every one very friendly and helpful Anything I need , I just go to Home depot
    by
      I highly recommend this store to all the DIY or Contractors out there around this area! I had the...
      I highly recommend this store to all the DIY or Contractors out there around this area! I had the pleasure to experience excellent customer service first hand here at the Pro desk! I am learning more each time i step foot in this store! Shout of to Courtney at the Prodesk Thanks for all the Help you Rock!
      by
      • Verified Purchase
      • Recommended
      Cashier YSMELDA is providing excelent customer service.
      Definitely recomend this store, good customer service of the cashiers.
      by
        Excellent customer service
        This store has excellent customer service. Everyone is helpful and courteous. Roberto in building and lumber was extremely helpful with everything, from answering questions to finding the merchandise we needed. Thank you Roberto!
        by
          Today, I had one of the best shopping experience at this Home Depot Pomona. The salesperson that ...
          Today, I had one of the best shopping experience at this Home Depot Pomona. The salesperson that helped us deserves the most high score in every detail in product knowledge, and an elevated level of VIP/PRO like treatment of superior category. We were very happy and completely satisfied. Thank you.
          by
          • Verified Purchase
          • Recommended
          This store is very nice and comfortable in terms of the hospitality of its employees. I have neve...
          This store is very nice and comfortable in terms of the hospitality of its employees. I have never seen any difficulty in finding my items and receiving further help from the employees at this store. No regret at all!
          by
          • Verified Purchase
          • Recommended
          Roxanne is the best
          When i take the time to go out of my way to write a review, it is usually because the service is beyond exceptional. I am happy to know that not all the homedepot stores have to be dirty or low staffed. Upland Home Depot store can learn so much from Pomona Home depot. Roxanne,Thanks for making my purchase an easy ,quick and pleasant experience.
          by
            Andrea in the paint department was courteous and very helpful. The garden department helped me fi...
            Andrea in the paint department was courteous and very helpful. The garden department helped me find the things I needed. Thank you for all your help.
            by
            • Verified Purchase
            • Recommended
            the clerk was in a good mood and smiled and asked if i had a good day.
            the clerk was in a good mood and smiled and asked if i had a good day.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 320 reviews

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