#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)913-3562
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
409 23rd St East
Panama City, FL 32405
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 770 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (770)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 770 reviews
Great servive
Jack at return station was very good and professional
by
    • Recommended
    HOMEDEPOT TO DO
    MY HUSBAND PUT IN OUR NEW DISHWASHER IT LOOKS GREAT AND EVEN UPDATED THE COUNTER LOOKS SO GOOD
    by
      • Recommended
      Customer Service
      You can never get someone to help you. You have to call into the store to get help and tell them what isle you’re on. Then they help another person that walked on the isle behind them. Or the employee says it’s not their department and can’t help you! Home Depot is becoming a joke
      by
        Awesome Customer Service
        Everyone is courteous and helpful, and Delivery was on time!!
        by
          • Recommended
          Patrick in lawn & garden Amazing!
          Patrick from lawn mower was amazing! He was very helpful, nice, knowledgeable & took time with us to explain different lawn mowers for us. He walked us through the whole shopping process.
          by
            • Recommended
            Helpful
            Edward went above and beyond to help me at self check out.
            by
              • Recommended
              Appliances
              I love Home Depot especially they clearance and sales.
              by
                • Recommended
                Always stocked
                When I am neck deep in a home project or small remodel for family I know the Home Depot has what I need for my projects always
                by
                  Horrible service
                  Hard to get help at this store. The store associates are ignore you and are not helpful at all. Quick to take my money but can not deliver product on time and can not find the product I already paid for. Broken items are restocked to the shelves after they have been returned. Be careful what you purchase from this store and make sure it hasn't been opened and has missing parts.
                  by
                    Always have what I need!
                    I’ve been coming to the store for the past eight years and on almost no occasion have they not had exactly what I need and the times that they haven’t had what I needed there’s always a substitute! I will stay a customer of the store as long as I live in Panama City!
                    by
                      • Recommended
                      Friendly, knowledgeable and professional employees.
                      Employees assisted me with the best hangar and information for hanging a bedroom headboard.
                      by
                        • Recommended
                        Super staff
                        Had a very positive experience with helpful and friendly staff!
                        by
                          • Recommended
                          Gordon Holland. Eastpoint Florida
                          My one stop hardware store, everything I need and then some.
                          by
                            • Recommended
                            Great service !!!
                            This store has great products with a wide selection !!!
                            by
                              • Recommended
                              Three employees worked hard to solve a problem for us!
                              Bought an expensive Bosch dishwasher, but had problems getting my usual Military discount, (for which I am very thankful). Three employees, Tanya, Quentella and Doven, worked extra hard for us to solve the problem. There are two Military bases and many retirees in this city. Special efforts like theirs will bring me and many others back to Home Depot
                              by
                                • Recommended
                                Terrible customer service
                                Extremely difficult to get anybody to help load anything into your vehicle or on a cart for you, i had to load 12 sheets of sheetrock by myself on a cart.
                                by
                                  Rude!!!!
                                  I stopped to allow a lift operator and lead person to cross my path and was commanded to “go” in an abrupt and rude tone akin to speaking to a dog. Not really up for this type of treatment when there are other options
                                  by
                                    Great product
                                    Love love the mask and propane heaters
                                    by
                                      • Recommended
                                      Another home improvement
                                      Nice to be able to shop for the items at home, get them ordered and then pick them up. We needed to replace one ceiling fan which became three, so we measured at home and were abler to locate suitable replacements, get them ordered and go and pick them up.
                                      by
                                        • Recommended
                                        Great Store
                                        Good Shopping experience.
                                        by
                                          • Recommended
                                          Great Staff
                                          People were great even during the CHristmas Rush
                                          by
                                            • Recommended
                                            No Age Discrimination going on at The Home Depot in Panama City!
                                            We are always happy to be served by staff of all ages and skill set, especially the senior population and Veterans!
                                            by
                                              • Recommended
                                              Excellent customer service
                                              We went to the countertop department several times for our home remodeling projects. The associates there were extremely helpful. They really went above and beyond on helping us find the best deals and pick the right products for our project. They were very patient and really seemed to care. We are very grateful.
                                              by
                                                • Recommended
                                                Joey is the greatest! Very professional and determined to help when needed.
                                                Stopped in for Borax, didn’t find it in the area shown online (in stock); moving from one aisle to another feeling frustrated/determined, an associate named Joey called out politely to offer help. Having passed others, Joey was the first to offer. I almost declined, so happy I didn’t. He couldn’t find it & asked his boss who said he didn’t even know what the item is (that’s it). Joey went searching more, took off to research & was then able to locate the item. He was determined to help me & he saved me time!
                                                by
                                                  Great service and competitive pricing.
                                                  Employees are always friendly & helpful!
                                                  by
                                                    • Recommended
                                                    Major appliance sales manager
                                                    Holy crap!!! Do not, I repeat, do not inconvenience the sales manager for major appliances! That includes any sales! Couldn’t have felt more small for her! What a character! And liar!
                                                    by
                                                      The worse place to go shopping
                                                      We are extremely disappointed and totally discriminated by store manager Vale Bait, and service desk Quentella and Chris, we tried to return a item and gave them the item's receipt and they treated me and my wife like the 3rd world class people, asked for ID, and did not want to refund us the way we bought the item,
                                                      by
                                                        Purchased new freezer
                                                        Good experience. Lianna helped me order a freezer from your in store, online systems. She was very familiar with the Home Depot systems, was very knowledgeable with the various order options, and quickly order the freezer I wanted. She made my purchase easy and this was a good buying experience. Lianna represents the best of Home Depot.
                                                        by
                                                          • Recommended
                                                          Jerusa is a spot on employee
                                                          When I checked out with Jerusa, she was very helpful and gave me a well thought out, great explanation on how Pro Xtra works. Next time I’m in Home Depot, I will be looking for her register.
                                                          by
                                                            • Recommended
                                                            Good luck at the checkout
                                                            Checkout at this store can take forever sometimes even if your the only person in line. Sometimes the scanners stop working the cashiers will keep you at the checkout forever. the self checkout work better, and used to allow to avoid a problems at the checkouts but now certain cashiers have started becoming so paranoid that you'll take take their job or that the machine will replace them them that they will come up to you and try to micromanage and treat you like you stupid at the checkout and make you scan a item that you only have one of 5 times even though it registered correctly the first time and one or two will try to start fights with people at the self checkouts. I don't pan to shop here any more this place has gotten so wacky it used to be an ok store
                                                            by
                                                              Showing 1-30 of 770 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              11500 Panama City Beach Pkwy

                                                              Panama City, FL 32407

                                                              11.12 mi

                                                              Tool & Truck Rental

                                                              (850)636-3108

                                                              Pro Service Desk

                                                              (850)636-3102

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm