#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(775)751-8767
Store Hours
Mon-Sat: 7:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
301 N Hwy 160
Pahrump, NV 89060
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Customer Store Reviews

  • 4.8 out of 549 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (549)
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Showing 1-30 of 549 reviews
Pahrumps Home Depot is moving up the "star ladder" rating up from what I would've given 6 month...
Pahrumps Home Depot is moving up the "star ladder" rating up from what I would've given 6 months ago. Theres been noticeable improvements to employee availability when needing assistance, and employee knowlege of the department they're working. Employees have been genuinely friendly too.
by
  • Verified Purchase
  • Recommended
The store was clean and stocked, Usually a quick shipping experience. Customer service has not al...
The store was clean and stocked, Usually a quick shipping experience. Customer service has not always been the greatest but did have a very helpful experience with Andre, knowledgeable, friendly, helped us make decisions with facts and information about the products we were looking to buy. He saw us looking at shelves and offered help, we didn't have to seek anyone out. Which is often a problem he took his time and we didn't feel like we were bothing him or that he was in a hurry. Which had been a problem in the past
by
  • Verified Purchase
  • Recommended
Store was clean and the aisles were tidy. Was able to find what I needed quickly and the staff we...
Store was clean and the aisles were tidy. Was able to find what I needed quickly and the staff were very helpful.
by
  • Verified Purchase
  • Recommended
Love the store and all their products! Just not the most helpful employees in my personal experie...
Love the store and all their products! Just not the most helpful employees in my personal experience.
by
  • Verified Purchase
  • Recommended
Employees are friendly and helpful. Carts are clean and available. Ken in the Garden Center is e...
Employees are friendly and helpful. Carts are clean and available. Ken in the Garden Center is especially great. Even on days when it’s busy and there is a long line he is cheerful. It is also wonderful that they offer a discount for Veterans. Great store
by
  • Verified Purchase
  • Recommended
Darcy in plumbing is really knowledgeable and goes the extra mile for her customers I'd stand in...
Darcy in plumbing is really knowledgeable and goes the extra mile for her customers I'd stand in line and wait to have her help me! True asset to your company!!!
by
  • Verified Purchase
  • Recommended
I presented a hazardous defective (the cap snapped off) gallon can of paint thinner to the stores...
I presented a hazardous defective (the cap snapped off) gallon can of paint thinner to the stores customer returns with a receipt. I was told the can was empty, they could not refund the $9.10. I was trying to show the hazard, not the money. A manager was called, who again focused on the $9.10. Seems a big safety issue.
by
  • Verified Purchase
We appreciate our hometown Home Depot here in Pahrump, Nevada. The employees are friendly and hel...
We appreciate our hometown Home Depot here in Pahrump, Nevada. The employees are friendly and helpful. The store is always well stocked and clean.
by
  • Verified Purchase
  • Recommended
My experience going into Home Depot has always been relaxing, because the environment in the sto...
My experience going into Home Depot has always been relaxing, because the environment in the store is clean and all employees are ready to assist in everything needed.
by
  • Verified Purchase
  • Recommended
Cashiers hit wrong keys and our $182.00 items rang up at $400.00 plus. One item was entered as i...
Cashiers hit wrong keys and our $182.00 items rang up at $400.00 plus. One item was entered as if we bought 28 of them. Bought two items and cashier rang them up. At home we discovered one was a different size with a different bar code but was not on our receipt. The first time we bought from this store, we wanted a freezer. The only one was a floor model. Today when I wanted a clothes dryer, there was none in stock. The sign said delivery on the 20th (two days) but when I went to order the salesman said it would be delivery on the 25th. We wanted the floor model but he would not sell that it us.
by
  • Verified Purchase
most of materials in electrical, plumbing, run out of stock , because homedepot only orders 5, 1...
most of materials in electrical, plumbing, run out of stock , because homedepot only orders 5, 10, maybe ,big maybe, 20, then they dont order til product is out, hello wouldnt it be safer to order b4, you run out, or maybe order more than described, well I do have to say cashier Tracy was very courteous and very polite , very good employee,
by
  • Verified Purchase
  • Recommended
Darcie in plumbing at the Pahrump store is knowledgeable, helpful, and friendly. She is the reaso...
Darcie in plumbing at the Pahrump store is knowledgeable, helpful, and friendly. She is the reason I keep coming back.
by
  • Verified Purchase
  • Recommended
Clean, stocked and we'll staffed
Clean, stocked and we'll staffed
by
  • Verified Purchase
  • Recommended
This time at Home Depot was really good. Quick, easy and friendly. I can say that all of my time...
This time at Home Depot was really good. Quick, easy and friendly. I can say that all of my times here did not meet up to that standard. The last couple of years have been a great improvement over the few prior to that. I’m just so glad after waiting so long that the company decided to locate a store out here. There are so many people that share my view on that subject. Thank you Home Depot for coming to the community, providing jobs for our citizens and relief from traveling over the mountain. Just thanks for being here. J C
by
  • Verified Purchase
  • Recommended
The garden department is dirty. Pigeons are roosting on higher shelves and poop is all over. That...
The garden department is dirty. Pigeons are roosting on higher shelves and poop is all over. That's a health hazard.
by
  • Verified Purchase
  • Recommended
I needed my new blinds cut to size and EJ was the man. He cut them to the size I needed and gave ...
I needed my new blinds cut to size and EJ was the man. He cut them to the size I needed and gave me valuable information about them otherwise. It took him 5 minutes to get me ready to go.
by
  • Verified Purchase
  • Recommended
So uncluttered, neat and tidy store. Bathroom and parking lot included
So uncluttered, neat and tidy store. Bathroom and parking lot included
by
  • Verified Purchase
  • Recommended
I LOVE THIS STORE. Phil in Doors and Windows has helped me get my two security screen doors and...
I LOVE THIS STORE. Phil in Doors and Windows has helped me get my two security screen doors and my shed for my new house. Emma the cashier is always super friendly and helpful at checkout. The employees at customer care are fantastic at filling my shop on line orders for pick up at store. The two guys I deal with at the Paint Dept, (Sorry I can't remember their names), are ALWAYS ready to help me match colors and get the right amount for the job I am doing.
by
  • Verified Purchase
  • Recommended
Five stars, for sure. The store is always clean and lighted and filled with all products I need....
Five stars, for sure. The store is always clean and lighted and filled with all products I need. The employees are always friendly, helpful and knowledgeable. Isaac is the best.
by
  • Verified Purchase
  • Recommended
Staff try hard, even though I previously have had challenges. Ads stay will deliver but I am too ...
Staff try hard, even though I previously have had challenges. Ads stay will deliver but I am too far to deliver to so I have to bring labor to help me when the one time my order was not in despite me being told it was, so the day cost me wasted time & money!!
by
  • Verified Purchase
Staffing is very friendly and store is always in full stock for my home repair needs
Staffing is very friendly and store is always in full stock for my home repair needs
by
  • Verified Purchase
  • Recommended
Clean store with enthusiastic employees who are well educated about the sections they are assigne...
Clean store with enthusiastic employees who are well educated about the sections they are assigned to.
by
  • Verified Purchase
  • Recommended
Great customer service. Human professionals to answer questions and direct you through the store.
Great customer service. Human professionals to answer questions and direct you through the store.
by
  • Verified Purchase
  • Recommended
This Home Depot has been the best shopping center. I also use their phone app to help me find thi...
This Home Depot has been the best shopping center. I also use their phone app to help me find things in the store. I also found my favorite brand of toilet paper there when nobody else had it. They are not just a hardware and building supply store. The store is clean and employees friendly and helpful.
by
  • Verified Purchase
  • Recommended
Need help at this store? Just ask Buck or Angela if they are not to busy. The most helpful emplo...
Need help at this store? Just ask Buck or Angela if they are not to busy. The most helpful employees they have!
by
  • Verified Purchase
  • Recommended
While the store was neat and relatively clean the stress of employees throughout the store was pa...
While the store was neat and relatively clean the stress of employees throughout the store was palpable. Being a rural store and current world situations adversely effecting product availability globally, the load upon shoulders of essential retail workers is enormous. Stuck in a mask, breathing higher levels of carbon dioxide is something management can alleviate with more frequent opportunities to "take a breath".
by
  • Verified Purchase
  • Recommended
Store has a lot of things I need and most of the time it is a nice place to shop I like the curbs...
Store has a lot of things I need and most of the time it is a nice place to shop I like the curbside service so I do not have to go inside.
by
  • Verified Purchase
  • Recommended
Very knowledgeable and courteous salesperson / designer in the cabinet department. His name is Ro...
Very knowledgeable and courteous salesperson / designer in the cabinet department. His name is Ron Johnson !!!
by
  • Verified Purchase
  • Recommended
This store is always well stocked & clean. The associates are always friendly and helpful. Today ...
This store is always well stocked & clean. The associates are always friendly and helpful. Today Eddie B. helped me find what I needed with-in about two minutes in two different isles. He then asked if there was anything else he could help me find. There have been times when I go in looking for something and an associate always stops to ask if they can help me find whatever it might be I'm searching for. This store has the greatest employees ever !!
by
  • Verified Purchase
  • Recommended
Had a problem with a Husky Brand 1/2 inch drive ratchet previously purchased at Home Depot. Came ...
Had a problem with a Husky Brand 1/2 inch drive ratchet previously purchased at Home Depot. Came in for help tonight 9/14. Chris at the customer service desk was able to handle the situation no problem ! Thank you Chris !
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 549 reviews

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