Reviews for Oxford,MA #2624

At a time where we all need kindness, this is not the place to visit. From standing in line and listening to an employee complain about shoppers Being there, then spoken at like I was a criminal, to a final clerk being mouthy and spouting “Step off” while I was trying to help. This was my last trip here as I will not support any business that disrespects their customers in any way. Kindness is free...your employees should be trained on this.

The Oxford store did a wonderful job on my order but unfortunately did not have enough product to fill the order so transferred the whole order to Gold Star Blvd. Worcester to fill and that is where the trouble was taking 4 days and 10 phone calls to get the order pulled.

Do not go to the paint counter if Nancy is working,old super unfriendly woman!

The customer service is excellent and the employees are very helpful and friendly

Please change self check out back to fixed scanner or both fixed and wand. I never liked handling those Germ infested wands and now with these new viruses popping up I think its unsafe.

Great customer service and store was very organized

Absolutely obnoxious staff at this store. Shop local and get treated with respect.

all 5's

I live close to the store and shop there whenever I need what they sell. Usually I am greeted at the front of the store with a smile and "can I help you find what you are looking for". I did buy a product that I had to return once, the experience was very friendly and I was taken care of right away. I recently shopped for some products to build a ramp to my shed. I met an associate, Jim, he helped me find what I needed. Thank you for what you do. Congratulations to the Store Manager for training a fantastic Team. I will always go to the Home Depot as my first choice of stores. Thank you.

We love Home Depot, it is our second home.

The store is fine, but was disappointed that they would not except my valid federal mass driver's license which shows I'm a Veteran to give me the veterans discount.

Super nice employees,great store

Just a awesome place to shop..

Home Depot is Home away from Home

Awesome place to shop, Will in plumbing is very helpful and he has saved me many times.

STORE WAS CLEAN, PRESENTABLE AND HAD ADEQUATE STAFF TO HELP THE CUSTOMER. FRIENDLY SERVICE, PROFESSIONAL AND KNOWLEDGABLE STAFF.

Katie at the customer service desk is amazing! She sets the tone for the entire store, and most of the rest of the staff follows here lead!

I shop and browse here pretty frequently. I always get asked if I need help with anything, great store and friendly employees. I also gotta tell you, that guy you have loading customers vehicles is one of the best employees you have. He helpful, friendly and always has a smile on his face -- a big Thanks to Tony for all his help.

Jessica Speck and Dawn Scully were such a help to us! We need pellets and they help us through the whole process!!

Clean helpful team

Will from plumbing is a store champion. He goes above and beyond. Store is great!

This Home Depot has been a great addition to the community the staff are helpful and professional always.

It's pretty bare bones as far as what they have on the shelf and if you have a return be prepared to be treated poorly by Miss Tina Nasty at the Customer Service Counter.

Pamela was great to work with in kitchen and appliances. All the employees we came in contact with were polite and professional.

Shopping there today was uplifting. There was an associate that waited on me. Marcia was so information, knowledgeable, and personable. She saved me some money too! I would go to the Oxford store and seek out Marcia again! She was fantastic!

always very good helpful friendly service at the oxford home depot!

Exceptional shopping experience from start to finish. Kati primarily handled my transaction and did a phenomenal job! I was so happy with the purchase of my tractor and the service Kati provided. I'd also like to thank the clerk's that helped me load the tractor into my trailer. I didn't get their names, but they too were exceptional, and went above and beyond. Kiddos to Kati, and the entire Home Depot team!

They woman named Kati at the service desk was great

I encountered a problem using a discount program to purchase 5 gallon containers of a particular paint. Amanda, at customer service did an amazing job of assisting me and went completely out of her way to turn what otherwise would have been a negative experience into a positive one. Her attitude and ability to proactively work with me to be able to solve my problem was top notch, and the kind of hands-on and caring customer service I've not often experienced in other stores. Well done and very appreciated!

The employees in Oxford are very helpful. It is easy to shop here. Love going !