Reviews for Nogales #8488

Excellent Customer Care.

Impossible to find a competent individual in the entire store (other that the manager) who actually know what aisle they work in and have knowledge of that particular specialty. They all seem like wondering zombies who just circulate around the store then seem startled if you actually ask them for any type of help, only to radio for someone who knows even less! It would also be nice if the associate addressing you might speak to you in YOUR language of preference instead of assuming the entire population speaks SPANISH! You also now have to social distance from animals as well as humans at the same time! Great going Home Depot way to keep us safe!

My experience with Martha in appliances was wonderful. She was pleasant, personable, professional & knowledgeable. Now, & in the future, I only want to deal with Martha as a salesperson. My experience with Eloy was a great experience. He was pleasant, professional, efficient & went out of his way to satisfy. The store was clean. Had to ask 3 times to get help in aisle 1, lights. No help in gardening. Fantastic shopping experience, only if there was more help.

The store was very clean and the customer service today was extremely excellent

The sales staff and cashier were very courteous and knowledgeable about the items that i needed to conduct my home improvements.

The store is good on its own, but if you have the opportunity to go to the workshops (adults or the one for kids) do it! They’re great! Nora in the DIH workshops is great, and my little one loves the kids workshop

Girlnat yhe customer service desk is extremely rude and unwilling ti help. Doesnt speak english.

Very clean and very fast check out

Excellent store to shop at. Customer service is great and the store is always clean and well stocked.

The store has a pleasant environment and the employees are helpful

Some personal seems to be "lost" meaning after come with some specific questions, personal respond with a smoke of curtain instead an open "I don't know, But, let me found for you".

Overall This is my goto place for the quick fix on the house or my DIY's. It's close, sometimes I get great ideas from the associates and if I can't find what I am looking for I just ask, someone is always willing to help find it on the floor or online for me. The store is clean and safe. One stroll to the front and you can get any help you need if an associate is hard to find due to traffic.

Store was neat and clean, all associates helping all customers

This was the best HD shopping experience I've had since moving here from Phoenix, where I loved shopping at Home Depot. Unfortunately, the Sierra Vista HD leaves a lot to be desired. Rather than deal with them to buy the first $3000 worth of flooring, I decided to drive an hour to the next closest HD. Happily I discovered that the Nogales employees are helpful, friendly, know their departments... and best of all, don't treat customers like they are an annoyance. Are you listening Sierra Vista?? I will continue to make all my big purchases from the store that knows how to treat their customers. It's worth the drive!

Home Depot Nogales is the best the employees that they have already oh my god very good customer service very friendly and also helpful. very good for all of them. please continue with the service that they are bring it to each customer. Martha (appliance dept) Benny Manuel Bobby Adelina all of them thank you so much

The employees there are always courteous and friendly and answer questions as well as take you to the aisle you need! Also, most of the staff is bilingual, which I greatly admire.

This is the Home Depot you want to go to. I have resided in many States throughout my lifetime. The staff is super knowledgeable and they are the most courteous people I have ever encountered!! Plus, this Home Depot is meticulously clean.

This store is generally not very busy at any given time. However it is difficult at times to find an employee if help is needed. In a recent visit I needed information as to the location of a couple of different items, and when I did find an employee to ask, I was given the incorrect info, and two employees conferred to decide where some things were located. I consequently had to walk quite a long distance back and forth to find the items I needed, which was inconvenient, being a senior who uses a cane for assistance in walking. The employees were friendly, but did not seem to be overly concerned as to whether I was a satisfied customer or not. I think that is due to the fact that this HD is the only home improvement store in my area, and so it has a captive customer base, unless a person is willing to drive about 60 miles to the next closest home improvement store. I will say that Big Dan, one of the store managers, was very friendly and eager to help me, which made a difference in my overall opinion of the store. I am thankful that he took the time to assist me.

Associated that I encountered were all friendly and happy to help me, great customer service

excelent

A+

the store was cleaned, well packed, easy to find assistance if needed..

The store associates were fabulous and I could not have made my purchases without their wonderful help

This store is amazing, every time I have shopped here, I have bee extremely satisfied. I believe the employees really like their jobs and helping shoppers. Lucky me to have such service. Thank you

Excellent customer service! A very organize and clean store!

Very helpful employees, ready to assist when needed. I usually find what I need to purchase easily.

Pauline and Manny were absolutely the best at being so helpful in our many purchases for our new house. Other staff answered questions and were courteous, helpful and friendly, but without Manny and especially Pauline, I don't know if we could have completed our projects without their expertise. They went totally above and beyond.

Very good store to shop, I always find all I need. Thank you

Everyone was very friendly and helpful, especially the cashier, Ruth. The store was very well stocked, clean and neat, it was a pleasant shopping experience, we found everything we were looking for and then some.

Best employees of any Home Depot