Reviews for Newark,NJ #980

The store was disorganized and the employees were not friendly-if you could find one....

The store were Cleaned and I was easy finding what I want.

Yesterday, after leaving the store, I would have given them 1.5 stars. I waited for about half an hour to get service at the pro-desk and only got out that quickly because someone who had been waiting longer allowed me to go ahead of him. I requested a manager from two staff members while waiting. None came. What was even more annoying is I did not even have to go to the pro-desk. I had initially requested assistance at the Customer Service desk and instead of helping me they sent me to the other side of the store to wait. I'm now giving the store 3 stars because of the excellent service I eventually got from the pro desk sales associate (Rosalynn) and the follow up call back (which I requested) that I got today from a store manager (Luis). I will definitely improve my rating if the my experiences in the future are better. As per the review guidelines: The products I needed were easy to locate. I did not get assistance in a timely fashion. The store could have been tidier. But it was evening when I went there, so it might have been better earlier.

Excellent experience. Courteous and knowlegeable

Found what I was looking for. Thank you.

Team is horrible and so is management

Associate Reyanne was helpful.

GREAT CUSTOMER SERVICE

Avoid this store at all cost. Go to Vauxhall store! You will be glad you did. The Newark home depot location should be closed down. They do good only when corporate office comes there. Then back to very bad customer service and always out of what you need.

Very rude employees

I do all my shopping in this store I love shopping here

The location of the tore is not the best but the workers do the best they cant to keep you coming back

Excellent customer service

Need to have more employees that would like to help customers. Every time I come in and ask for help no one can assist me! That’s sad

Nice friendly staff. Everyone willing to help and if they can’t they help find someone who can. Self checkout Aminah wonderful to interact with.

Please ask for Roslyn she is amazing!

The best Home Depot in Jersey!!!!!

The 60 watt incandescent yellow bulb is too bright.

The employees are very friendly

Employees here are always friendly and ready to help. I also like that the store is always neat, clean and welcoming.

The bottle of pruning seal is too smalt, in other words, it is only half as much.

Great Associates who were friendly, professional and knowledgeable. Took notice and offered chair to customer who had been waiting and standing a long time. Great customer service.

BEST Home Depot

Glad they carry some items that other Home Depot stores do not carry.

The Fiskars hatchet was not too easy to used. It was hard to chop thru tuff wood.

The Worst one in New Jersey

The water fountain is block off, the I can't get to the water fountain. They need to stock up on Scotts summerguard lawn food in bigger bags.

Customer service is absolutely fantastic in this store. Although the shelves are getting empty alot, but what can you expect in a busy construction season.

Excellent customer service from Sandy in electrical.

hire some people to help customers hire some people to cut wood give people the urban discount they they should be getting for all the tax breaks you get for being in an urban city