Reviews for New Rochelle #1245

I took my 5 year old son to this store and they have attack dogs, guys in bullet proof vests and guns. DO NOT BRING YOUR FAMILY, ESPECIALLY LITTLE KIDS TO THIS STORE!!

Recommend anyone who is purchasing andersen windows to ask for Jeffrey Colthup. He will get you the best deals available.

The New Rochelle Home Depot is my go-to store. Always has what I need and the store is neat and well-organized for such a busy store.

I bought the perfect light bulb and thanks to Frank, an employee in Home Depot, he helped us find it.

I've said it all on previous pages. Great customer service. Thank You

THIS LOCATION IS THE BEST 1 STAFF RATINGS I MUST GO PASS 5 I GIVE IT 100 YES 100 YOU CAN BE CONFUSED AND DONT UNDRSTAND STAFF WILL HELP YOU WILLINGLY I CANT SHOP AT NO OTHER LOCATION IM SATISFIED WITH MY PURCHASE IF YOU NOT FEELING WELL OR FEELING DOWN STAFF WILL DEFINITELY PUT A SMILE ON YOUR FACE EVEN IF YOU CANT SMILE THANKS HOMEDEPOT-

I am not sure this store has any management. 7 out of about 10 self checkout machines don't and haven't been working for a while. However, it doesn't seem that anything is being done about it as this has the case for more than a month.

Yuki (hopefully not butchering his name) from customer service was awesome.

excellent!!!!!!!!!!!

Staff were friendly, the item I wanted was not in stock despite what was listed on the website. That was not a problem. I got an alternative item. My issue is I almost threw my back out because the shopping cart with heavy cargo locked as I was pushing it through the exit after paying for my merchandise. Please remove this feature immediately. Whoever thought that this strategy for loss prevention was a good idea you are wrong. Paying customers should not have to suffer and potentially get hurt after spending their hard-earned money. Shame on you Home Depot.

This location is pretty good. Staff are helpful and nice.

i have visited this store many times and they have a great staff and good inventory of products

The cashier was rude and didn't even greet us. I do applaud the other employees who helped us with our items

Bree a precious was wonderful. This is the best I’ve seen customer service. They both did amazing jobs an was so nice

Bree from customer service is far most one of the best. She’s very fast an very knowledgeable an her smile was on point

When I came in to the homedepot store Bree was the first person to greet me . She did an amazing job with helping me with what I needed. Just her taking her time out to help me was amazing.

The staff! RECOGNITION AND PRAISES should be given to Mr. Dennis, Patrick, Mike & Shalom for their assistance! Mr. Dennis spent about 45 minutes to an hour helping us locate different cabinets for my grand mothers kitchen. Patrick assisted with taking a few cabinets down off of high shelves. Mike & Shalom assisted with loading the cabinets into the truck we rented. Through out this process everyone was pleasant. I know this is apart of their jobs but this was no easy task!

C/O PERSON WAS SO UNPATRIOTIC!! RUDE AND OBNOXIOUS

Great store, I always find the tools and materials I’m looking for.

A simple price adjustment took 20 additional minutes after already waiting on line because they didn't want to honor the advertised prices on their signage. Horrible customer service!

very good all around.

This Home Depot is great for finding what you’re looking for. The employees are very helpful. I always have a great experience.

The strong parts of this location, are Hardware, Tools, Electrical, and Plumbing, I have had some good advice and found parts for an old home located in the plumbing department, good people in this section of the store

We’ll just today I bought for me a lot of plants 2 big plants & 4 succulents I always I mean always buy my plants at HomeDepotNewRochelle My plants make me happy

I got two amazing white bird of paradise indoor plants that are 7 feet tall and i'm extremely happy. I've been seeing them online but didn't want to pay 800$. the two i got here were priced very well and look perfect.

Smaile is friendly and provides amazing customer service

Went to do a return. Lady doesn’t know how to count after I told her how many she needed to scan. She was being rude since the moment I said hello to her @ precious

Precious a cashier rep is extremely rude and has a bad attitude.

Jamaican, Debbie and the women in the department were amazing. Great customer service really respectful and kind….good people in my book.

go to a different location. you've been warned