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Showing 1-30 of 456 reviews
Apr 30, 2024
Great experience!
Found what I needed with the help of Anita. She was extremely helpful and funny but not pushy. Very relatable.
by
Apr 18, 2024
Great selections and prices.
I just bought this and the lawnmower was very easy to put together. I believe I have got this at a good price.
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Recommended
Mar 25, 2024
Pro Ladies Joanna and Karen are tops.
They always make me feel special and take the time to listen to my stories and make sure I get what I need.
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Recommended
Mar 20, 2024
Takes too long to check out and aisles are always full of carts with supplies or orders
I hate this Home Depot! Everytime I go there, the aisles are packed with carts full of products or online orders, so customers can't easily get to the products they are looking for, much less push a cart there and get products on their own cart. It was like that this past weekend when I tried to by 2 x 4 sheets of plywood. I couldn't figure out how I could my cart to the area where I wanted to shop, much less how I would pull a 2 x 4 sheet out to get on my own cart. Then at checkout, the clerk was talking every in the Pro line into signing up for a credit card. It took so long to check out. When we finallly got to the checkout, she apologized for the delay, but then tried to talk us into signing up for one. I told we had already been in line way too long to stay in the store any longer. It's also impossible to get find help. Recently I was there to ask questions about paint, but there was nobody working in the paint section who could answer questions. We had to wait like 15 minutes for them to find someone who USED to work in the paint department.
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Feb 27, 2024
One of me best store to shop
I always shop homedepot it’s easy everything is neat and easy to find.
All the employees are friendly from the paint section to the rugs
I have spent so much money at Neshaminy Home Depot and I can’t wait until their garden section opens
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Recommended
Jan 23, 2024
Delta Foundations Single-Handle Standard Kitchen Faucet with Side Sprayer in Stainless
Great faucet for the price. It was easy to install.
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Recommended
Dec 12, 2023
ordered on line shipped the wrong item
Shopping for holiday gifts and pressed for time I found exactly what I needed online. However, when the item arrived to was not what I ordered. As a result I was required to drive to the store for a refund and reorder the original item. It was worth the trip as the customer service associate stayed after her shift ended to make it right. every associate I met was most accommodating, helpful and patient.
Thank you Home Depot Bensalem store and your associates.
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Recommended
1 found this review helpful
Nov 11, 2023
Good job
Jim in the seasonal area was vey pleasant and helpful
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Recommended
Nov 5, 2023
Confused
Very confused as to why the store would except damaged products when shipped to the store and then try to deliver to the customer as if there was nothing wrong with it.
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Oct 21, 2023
Best customer service
Had a few things to return one of which I did not have a receipt for and Hames was the cashier / customer service guy that helped me. He was such a great guy with the best personality- helped me no problem and had to get the manager to override something- not sure of her name but she was also very helpful and kind. Easy and pleasant experience!
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Recommended
Aug 20, 2023
online pickup gave me used and opened ring doorbell
Made an online pickup order for a ring doorbell battery. They put it in the pickup locker. When I picked it up the box was opened and the battery was used or a customer return or something. Tried to get a new and unopened one but customer service was clueless how to handle. After wasted time I just asked for a refund. Now I am stuck with store credit that I can't even use online.
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Aug 11, 2023
EMPLOYEES ARE ALWAYS READY TO HELP
THIS STORE IS THE BEST EMPLOYEES ARE ALWAYS READY TO HELP YOU FIND WHAT EVERY YOU ARE LOOKING FOR.
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Recommended
Jul 27, 2023
Madison, wonderful employee in flooring department.
Purchased Lifeproof Dusk Cherry Luxury Vinyl Plank Flooring. Madison explained need for vinyl sheeting and foam underlayment for our family room slab. She assisted with paint selection and even mixed the paint for us! Complete sales experience!
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Recommended
Jun 21, 2023
Not Great customer service
Both the cashier self checkout and the pro desk check out we're very unhelpful and very unfriendly. As an economy where retail stores are becoming less of a thing you might want to be more inclined to go to the stores with more friendly people. Instead you're pushed away by unfriendly people.
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Jun 5, 2023
Experience at the register
Lina was extremely informative, quick and efficient with all my needs for today and in the future explaining how things work in a simple way
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Recommended
May 29, 2023
Mulch purchase
Will was very friendly and helpful with my mulch purchase. When I asked him about other items I was interested in I was very impressed that he not only knew where they were located but the price as well. When I offered him a tip for his hard work and friendly service he refused. Overall a very pleasant experience and a great way to start my day!!
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Recommended
May 15, 2023
Electrical Department
Ron and Mike Kudos to you guys for your knowledge and support whenever asked! Two great guys you have working at the Neshaminy Store 4134
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Recommended
Apr 22, 2023
Poor bath selection, missing products.
We purchased $700.00 in Bathroom shower kit and building material. It took us forever to find the correct items. The shelves are disorganized. We could not find help. Amazing how an Excellent store has deteriorated. We have been buying at 20 years. No one was available to help us for Bathrooms and Shower. We had to lift the items ourselves. One employee said not his dept to help.
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Mar 30, 2023
Excellent Appliance Department and employee George
Thank you George for your assistance in helping us pick out our new LG kitchen appliance package. Your patience and knowledge was very helpful to us. You are a great associate at this Home Depot. Thanks also to Penelope for her input and the store manager. We are so pleased to do our shopping at this Home Depot.
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Recommended
Nov 30, 2022
Super Customer Service
Just purchased 2 major items from Home Depot and opened a credit card account. I had hoped to receive $100. credit (as their advertisement stipulated). When it didn’t happen, my already amazing saleswoman, Rajae, went to bat to determine why. All sales staff should have her patients and kindness and determination when helping customers. Will write a review about the products purchased after delivery and using them.
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Recommended
Nov 28, 2022
Great customer service!
I have always had a very good experience at this store, but today GIA went OUT OF HER WAY to get the bulbs we needed to complete our Christmas lights! She was an ABSOLUTE PLEASURE. She was KIND, COURTEOUS and went ABOVE and BEYOND!!!!! Thank you so much, GIA!!!!
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Recommended
Nov 4, 2022
Great products, prices and store stock.
I bought my Weil McClain high efficiency home boiler two weeks ago. I am very satisfied with it. I strongly recommend it.
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Recommended
Sep 7, 2022
Big help with big skeletons
I finally caught a restock on the huge 12ft skeleton! Unfortunately my husband wasn't with me to help load the unwieldy thing bur very fortunately an employee named Zach saved the day and helped me! All the staff at this location were very friendly and helpful. I couldn't have gotten my big skeleton boy without the help
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Recommended
Aug 25, 2022
Great Stock Levels
Picked up some electrical supplies as they had everything I needed for the job at home. Anthony, my self-checkout person, assisted me with my military discount.
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Recommended
Jul 9, 2022
Costumer service
Sent alot of money on wood and know oen would help forklifts in the way trying to get the wood workers just looked at us not offering to help the at checkout I had to go get the scues for thing we were trying to purchase because the checkout person couldn't find it in the computer then while loading all this wood in truck employees just sat there and watched without offering to help!!!
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Jun 24, 2022
remodel my kitchen
if you want to remodel or design your kitchen, i will highly recommend a girl called "Rajae". she has a plenty of patience, ideas and knowledge for your project. one of my friends recommended her. so smart and just kind of person that you need for your investment in your kichen. what i like about her that she was patient, i stay more than an hour with her and no sign of rush or anger. Thank you and you the best i ever had
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Jun 13, 2022
AWESOME CUSTOMER SERVICE/ HAD TO RETURN THE BASIN BELOW DUE THE FITTING UNDERCARRIAGE.
had to buy a bathroom basin and Penelope was so helpful and patient.
Very informative. She found one that was available and would fit my base. She is an asset to your company.
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Recommended
May 28, 2022
Rude associates
Ariel the cashier was RUDE and ignorant. Didn't allow me to finish talking just offered store credit when I had the receipt. As an employee at another store this is NOT how you treat customers or people in general. She was annoyed to work on a holiday weekend.
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May 12, 2022
MY EXPERIENCE WAS AMAZING! I AM VERY HAPPY WITH THE CARPETING THAT I ORDERED AND CANNOT WAIT TO HAVE IT INSTALLED. i HAD TO GET MY MONEY BACK FROM FLOORING THAT WAS JUST NOT AVAILABLRE. THE CLERK WAS VERY HELPFUL WITH HELPING ME TO FIND DIFFERENT.