#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(305)919-1425
Tool & Truck Rental(305)919-1400
Store Hours
Mon-Sat: 6:00am - 11:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1245 Ne 163rd St
North Miami Beach, FL 33162
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 482 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (482)
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Showing 1-30 of 482 reviews
Employees are professional, knowledgeable and courteous. The service is personable. Thank you.
Employees are professional, knowledgeable and courteous. The service is personable. Thank you.
by
  • Verified Purchase
  • Recommended
I had a great experience shopping at this store the flooring sales attendant was very knowledgeab...
I had a great experience shopping at this store the flooring sales attendant was very knowledgeable and very helpful she made everything from the beginning selecting the flooring to closing the sale very smooth.Ask for Laura if you need any assistance .
by
  • Verified Purchase
  • Recommended
Seems employees are not knowledgable of where items are at..Others take you right to the item you...
Seems employees are not knowledgable of where items are at..Others take you right to the item you were looking for..If you do NOT know where a particular item is at just let me know that you do NOT know where it is at instead of sending me on a wild goose chase.
by
  • Verified Purchase
The employees are very helpful.
The employees are very helpful.
by
  • Verified Purchase
  • Recommended
My Cashier was Wideline she is friendly, polite and very open I recommend anyone to go to her whe...
My Cashier was Wideline she is friendly, polite and very open I recommend anyone to go to her when you guys check out
by
  • Verified Purchase
  • Recommended
I personally like this store. Please keep up the cleanliness and great pricing!!!
I personally like this store. Please keep up the cleanliness and great pricing!!!
by
  • Verified Purchase
  • Recommended
Except store, so clean, much more products on the shelf than expected. Wonderful and friendly emp...
Except store, so clean, much more products on the shelf than expected. Wonderful and friendly employees.
by
  • Verified Purchase
  • Recommended
The store employees were very polite and helpful
The store employees were very polite and helpful
by
  • Verified Purchase
  • Recommended
The associates in this Home Depot location were pretty helpful for finding all that one needs to ...
The associates in this Home Depot location were pretty helpful for finding all that one needs to complete a project. In addition, the app is extremely helpful. I can find exactly what I need in the store using the Home Depot App when it's necessary to use it. I visit the Home Depot best when I need to get something from there after work, because it's not far from my job.
by
  • Verified Purchase
  • Recommended
Good place for shopping All items are always available Great customer service
Good place for shopping All items are always available Great customer service
by
  • Verified Purchase
  • Recommended
Ismel in paint department is always helpful. Deverson in building supplies is always very helpful...
Ismel in paint department is always helpful. Deverson in building supplies is always very helpful and walks everywhere with me to show me where the products are located. Fabiola as cashier is very nice, super fast, friendly, caring and professional. This is my favorite store. Everyone is willing to help.
by
  • Verified Purchase
  • Recommended
North Miami Beach store has no employee to assist with any project. You try to save a penny by n...
North Miami Beach store has no employee to assist with any project. You try to save a penny by not hiring enough staff and customer find themselves wondering around the store for assistance. Self Service checkout is absolute fail ...
by
  • Verified Purchase
I go there for almost everything I need for the house which 9 out of 10 I usually find.
I go there for almost everything I need for the house which 9 out of 10 I usually find.
by
  • Verified Purchase
  • Recommended
Linson Coram at Flooring Department is very helpful and great assistances.
Linson Coram at Flooring Department is very helpful and great assistances.
by
  • Verified Purchase
  • Recommended
Widline is a great cashier, helpful, polite and very friendly.
Widline is a great cashier, helpful, polite and very friendly.
by
  • Verified Purchase
  • Recommended
the store was clean.
the store was clean.
by
  • Verified Purchase
  • Recommended
Deals readily Accessible in Center isles of Store and Knowledgeable Sales Associates to locate Pr...
Deals readily Accessible in Center isles of Store and Knowledgeable Sales Associates to locate Product.
by
  • Verified Purchase
  • Recommended
Store is a Very busy Store. Customer Service and Management are Exemplary. They go Above and Be...
Store is a Very busy Store. Customer Service and Management are Exemplary. They go Above and Beyond to Assist Customers in Motivating Purchase
by
  • Verified Purchase
  • Recommended
Great service
Great service
by
  • Verified Purchase
  • Recommended
Th store was clean and the aisles were free if clutter. Which means alot to me. And is benifical...
Th store was clean and the aisles were free if clutter. Which means alot to me. And is benifical to handicapped persons.
by
  • Verified Purchase
  • Recommended
Yes very clean in find stuff easie
Yes very clean in find stuff easie
by
  • Verified Purchase
  • Recommended
I love The Home Depot. The Home Depot is very convenient and my clients are well pleased with The...
I love The Home Depot. The Home Depot is very convenient and my clients are well pleased with The Home Depot Landscaping products. I am Self-Employed and I love to shop at The Home Depot for everything I need to complete my projects and earn my money. God Bless you and take good care. Love and Peace, Gregory
by
  • Verified Purchase
  • Recommended
I've been shopping here for 12 years and have seen the caliber of employees go down, down, down. ...
I've been shopping here for 12 years and have seen the caliber of employees go down, down, down. The first three employees today didn't disappoint me on those expectations. The last two, Caroline in Customer Service, and Adrienne in Window Dressings, took the time and interest in my needs to figure out and to find what I was looking for. I wish the other store employees were as polite, conscientious, and knowledgeable as Caroline and Adrienne. Thanks, ladies! The two of you are what can make Home Depot great!
by
  • Verified Purchase
Well stocked with available products and great customer services.
Well stocked with available products and great customer services.
by
  • Verified Purchase
  • Recommended
Great Employees
Great Employees
by
  • Verified Purchase
  • Recommended
store was clean and well organize . I enjoy shopping there ,now is better with the renew parking ...
store was clean and well organize . I enjoy shopping there ,now is better with the renew parking lot .
by
  • Verified Purchase
  • Recommended
The customer service counter associates are rude and unprofessional. I said hello goof afternoon ...
The customer service counter associates are rude and unprofessional. I said hello goof afternoon and i was ignored. 5 people at the counter. Their attitudes are unfriendly and they do not even wish to say a word to customers. I wasn't greeted. I wasn't offered help. Bounced from one counter to the next. Lady processed the refund and say signature on the screen. Handed me the paper and walked off. Customer service counter really... if the associates aren't people friendly and do not wish to deal with people then perhaps reassign them to do stocking. The attitude and bad manners is differentiates one company from the next. Train your staff how to interact with customers. Never had a greeting eye contact or an offer for help at this location.
by
  • Verified Purchase
store clean
store clean
by
  • Verified Purchase
  • Recommended
Great overall experience shopping at the North Miami Beach Store
Great overall experience shopping at the North Miami Beach Store
by
  • Verified Purchase
  • Recommended
Manager Denise Scott is hard working/caring Manager. She also have caring employees like Rosemar...
Manager Denise Scott is hard working/caring Manager. She also have caring employees like Rosemary, Maria Castro and Helen.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 482 reviews

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