#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)405-2404
Tool & Truck Rental(281)405-2410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10707 N Fwy
Houston, TX 77037
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.2 out of 200 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (200)
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Showing 1-30 of 200 reviews
This store is conveniently located for access for many neighborhoods. Associates are very helpful...
This store is conveniently located for access for many neighborhoods. Associates are very helpful and generally guide shoppers to a speedy check-out.
by
  • Verified Purchase
  • Recommended
Costumer service is poor Employees are rude and make people feel dumb as well like we are distur...
Costumer service is poor Employees are rude and make people feel dumb as well like we are disturbing them felt rushed
by
  • Verified Purchase
Third Home Depot store to visit today. This store was helpful and had good customer service!
Third Home Depot store to visit today. This store was helpful and had good customer service!
by
  • Verified Purchase
  • Recommended
this location is very well organized, the staff are very nice and polite. Yes you may not find ev...
this location is very well organized, the staff are very nice and polite. Yes you may not find everything but that's on every store now because of covid 19, other then that this location is clean and well maintained.
by
  • Verified Purchase
  • Recommended
Clean, stocked, and great customer service.
Clean, stocked, and great customer service.
by
  • Verified Purchase
  • Recommended
Great customer service here.They are very knowledgeable.
Great customer service here.They are very knowledgeable.
by
  • Verified Purchase
  • Recommended
Ms Carol cashier was good would shop at tihi store again. I found everything I needed.
Ms Carol cashier was good would shop at tihi store again. I found everything I needed.
by
  • Verified Purchase
  • Recommended
Close and easy to park our vehicles
Close and easy to park our vehicles
by
  • Verified Purchase
  • Recommended
No comment. Find another location. More like "HORRIBLE" depot.
No comment. Find another location. More like "HORRIBLE" depot.
by
  • Verified Purchase
Horrible Customer Service NEVER Coming Back To This Place.
Horrible Customer Service NEVER Coming Back To This Place.
by
  • Verified Purchase
great customer care and very experienced with knowing where materials are in the store, store is ...
great customer care and very experienced with knowing where materials are in the store, store is clean, they always help me find the things i need and patient friendly
by
  • Verified Purchase
  • Recommended
Neat and clean place to shop. Wide variety of materials and tools. Excellent customer service. Go...
Neat and clean place to shop. Wide variety of materials and tools. Excellent customer service. Good prices and availability of items and materials. Above all, friendly helpful folks all over the place..!
by
  • Verified Purchase
  • Recommended
Lazy employees can’t be bothered to help anyone. Their cellphones are a higher priority than wor...
Lazy employees can’t be bothered to help anyone. Their cellphones are a higher priority than working
by
  • Verified Purchase
Customer service sucks! Never can find anyone to help you. I was there in flooring about 35 minut...
Customer service sucks! Never can find anyone to help you. I was there in flooring about 35 minutes about 630 pm, I had to call on the store intercom for help, no one never came. I had to go find a manager who said he wasn't the manager. All the employees I ran into said they could not help me. Now it turns out I won't be getting my flooring on the dates the so called manager Zedelas said I would. I'm very unhappy with the customer service. I am waiting on a corporate call back.
by
  • Verified Purchase
Store is clean an a ok customer service
Store is clean an a ok customer service
by
  • Verified Purchase
  • Recommended
Amazing place to shop at. Employees are very friendly and knowledgeable.
Amazing place to shop at. Employees are very friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
The store is organized in a way for you to find what you need, and I like that.
The store is organized in a way for you to find what you need, and I like that.
by
  • Verified Purchase
  • Recommended
The associates in building materials and cashier was very helpful and friendly.
The associates in building materials and cashier was very helpful and friendly.
by
  • Verified Purchase
  • Recommended
This is my favorite Home Depot location and I shop at another 2 stores about the same distance an...
This is my favorite Home Depot location and I shop at another 2 stores about the same distance and I feel at home at this store. They're courteous, helpful, informative glad they're still open for business.
by
  • Verified Purchase
  • Recommended
What ever you do do not try and go in the last hour of there day. If you like to be hearded like ...
What ever you do do not try and go in the last hour of there day. If you like to be hearded like a cow and like to be harrassed go for it.
by
  • Verified Purchase
This store is really well managed because of the management and employees they have there I would...
This store is really well managed because of the management and employees they have there I would highly recommend this store to anyone it’s a great store love I feel good when I go there because I know I am going to treated good ❤️ Thanks for a great store
by
  • Verified Purchase
  • Recommended
Whenever i go its always clean and the employees always ask me if i need any help when they see m...
Whenever i go its always clean and the employees always ask me if i need any help when they see me struggle so they do care about the customers satisfaction
by
  • Verified Purchase
  • Recommended
They just need to be more attending and helpful u have to be looking for them to help u and then ...
They just need to be more attending and helpful u have to be looking for them to help u and then when u find someone they don’t know the department
by
  • Verified Purchase
  • Recommended
Thanks to Home Depot employees who friendly answered all my questions to help me on my small proj...
Thanks to Home Depot employees who friendly answered all my questions to help me on my small project.
by
  • Verified Purchase
  • Recommended
Clean, products in stock.
Clean, products in stock.
by
  • Verified Purchase
  • Recommended
Best Home Depot I have ever went to
Best Home Depot I have ever went to
by
  • Verified Purchase
  • Recommended
Store is clear of clutter, which helps in moving about the store to get to the products you are s...
Store is clear of clutter, which helps in moving about the store to get to the products you are seeking. Mostly friendly employees! The Tool Rental has one employee (Shon) that is very attentive and gives friendly service throughout the store. Several of the Self Checkout cashiers have been repeatedly nice, which gives me a pleasant feeling to return. Kudos to the Management Team for their employees.
by
  • Verified Purchase
  • Recommended
The store was packed lots of activity but three different Home Depot employees offered their assi...
The store was packed lots of activity but three different Home Depot employees offered their assistance with smiles on their faces very knowledgeable as well may going to that big crowded store a pleasure
by
  • Verified Purchase
  • Recommended
The store was clean , can find items easy and quick , at paint desk people was very nice and help...
The store was clean , can find items easy and quick , at paint desk people was very nice and helpful, cashiers were friendly and courteous , good customer service ., really appreciated .
by
  • Verified Purchase
  • Recommended
just one employee wasn't the best to understand in a way rude suggest better ubderstanding other ...
just one employee wasn't the best to understand in a way rude suggest better ubderstanding other than that it be a 5 also might need more screwdrivers in stock.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 200 reviews

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