#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(225)952-9400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8181 Airline Hwy
Baton Rouge, LA 70815
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 319 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (319)
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Showing 1-30 of 319 reviews
Ja Myesha was very helpful and pleasant!
Ja Myesha was very helpful and pleasant!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
poor service, dirty and cluttered. hardly any stock on shelves and employees acted like you were ...
poor service, dirty and cluttered. hardly any stock on shelves and employees acted like you were bothering them when asked a question. stay away from this store if possible
by
  • Verified Purchase
Even though I arrived about two minutes before closing, I was still able to come in and Shop and ...
Even though I arrived about two minutes before closing, I was still able to come in and Shop and checkout quickly. Very much appreciated on a Sunday night!
by
  • Verified Purchase
  • Recommended
Angela was so Helpful and made sure I left a very satisfied customer.
Angela was so Helpful and made sure I left a very satisfied customer.
by
  • Verified Purchase
  • Recommended
Employees misdirect you to opposite ends of store even looking at the HD APP on their cells. If ...
Employees misdirect you to opposite ends of store even looking at the HD APP on their cells. If you can find someone who is interested in helping you rather than talking with their friends it will probably be at self check out or Tania. If you can find someone they simply tell you they don't have the product, but don't do to the shelf and look or look at the backup stock. Sharp contrast to Lowe's where they said wait let us check stock, we are sorry it will take a few minutes to get it down for you is that OK ? Horrible careless service at this HD. Never going back and cancelling my HD card
by
  • Verified Purchase
Your store was clean and friendly. Your cashier were awesome. You have a cashier named Tina she h...
Your store was clean and friendly. Your cashier were awesome. You have a cashier named Tina she have a lovely smile and attitude. I found everything I needed. I will be visiting this store again.
by
  • Verified Purchase
  • Recommended
very good
very good
by
  • Verified Purchase
  • Recommended
I had an idea...Home Depot had just what I needed to make it happen!
I had an idea...Home Depot had just what I needed to make it happen!
by
  • Verified Purchase
  • Recommended
My Experience was Awesome the floor person was very informative and the cashiers are super friend...
My Experience was Awesome the floor person was very informative and the cashiers are super friendly and very knowledge of the great discount and promotions for the store.
by
  • Verified Purchase
  • Recommended
This store is busy so they are out of items sometimes. On average messy customers come to this st...
This store is busy so they are out of items sometimes. On average messy customers come to this store (many don't care to put stuff back in the right spot). I gave it four stars because on average the employees are helpful.
by
  • Verified Purchase
  • Recommended
Every employee I came into contact with were very nice and helpful.
Every employee I came into contact with were very nice and helpful.
by
  • Verified Purchase
  • Recommended
Ms Tina is the most friendliest cashier I have ever encountered at a home improvement store. She ...
Ms Tina is the most friendliest cashier I have ever encountered at a home improvement store. She went above and beyond to help me after the service desk didn't even mention that I could find a item at another store. Just so happened that the item was out of stock online but available in Lafayette, in which isn't a problem because my son lives there and picked it up for me. she did what the customer service didn't do. She has a beautiful spirit and a wonderful personality. Usually I hate going in home depot and lowes because you can't get any help. But Ms. Tina was awesome!!!!!
by
  • Verified Purchase
  • Recommended
I forgot another employee name Makayla was real helpful and polite to me made my day easy
I forgot another employee name Makayla was real helpful and polite to me made my day easy
by
  • Verified Purchase
  • Recommended
Store employees are really helpful. They are professional and courteous! I appreciate their cour...
Store employees are really helpful. They are professional and courteous! I appreciate their courteous and professional service and willingness to assist me without rushing you. They were also knowledgeable about product location. Product was on display and didn't have price and it took them a minute to locate correct price but the employees worked really hard to assist me. Visit took longer than I wanted it to but it was not due to the employees that assisted me fault.
by
  • Verified Purchase
  • Recommended
I received awesome service from two great cashier's. The first one convince me into opening a cre...
I received awesome service from two great cashier's. The first one convince me into opening a credit account. By telling me about all the good reasons to have Home Depot credit. And the other gave me a great ending. Great customer service
by
  • Verified Purchase
  • Recommended
Great customer Service with Rosa in the Garden center! She immediately had helper assist me with ...
Great customer Service with Rosa in the Garden center! She immediately had helper assist me with large planters. Was very friendly.
by
  • Verified Purchase
  • Recommended
The staff was so helpful and friendly throughout our entire purchasing process. We appreciate the...
The staff was so helpful and friendly throughout our entire purchasing process. We appreciate their patience, understanding and generosity!
by
  • Verified Purchase
  • Recommended
I used the self check-out and paid with a debit card. I requested cash back, and then left the ca...
I used the self check-out and paid with a debit card. I requested cash back, and then left the cash in the dispenser. I did not realize my mistake until several hours later. When I returned to the store, I learned that the cashier had given my cash to the manager, who checked my receipt and gave me my cash. Nice people!
by
  • Verified Purchase
  • Recommended
great Pro Desk team., Angela and Jaime thank you
great Pro Desk team., Angela and Jaime thank you
by
  • Verified Purchase
  • Recommended
fences
Asked where vinyl fencing was located on store. Was told they dont carry any. As we were leaving the store we noticed it outside. Employees need to be more knowledgeable.
by
    The Home Depot on Airline is convenient and has everything you need for your home. I bought near...
    The Home Depot on Airline is convenient and has everything you need for your home. I bought nearly all that I needed to repair my home after the August flooding. I got all of my cuttings free which was very helpful. You can always get some to help even if it is not their department. They will find someone to help.
    by
    • Verified Purchase
    • Recommended
    The most valuable asset this store has is the availability of willing employees to assist the cus...
    The most valuable asset this store has is the availability of willing employees to assist the customer in particular women shoppers who may not be knowledgeable about building supplies, etc.
    by
    • Verified Purchase
    • Recommended
    Very clean
    If ur lucky enough to get the three employees we have found outstanding at this store ur blessed Yogi and Percy in paints and Tony in Millworks you won't be disappointed
    by
      The store was fairly clean and the product was there, just not enough of it. The employees were n...
      The store was fairly clean and the product was there, just not enough of it. The employees were not knowledgeable and some were not all fired up to help serve. The checkout was ridiculous, only the self serve open and then all those registers were not working and the cashier assistance was cursory, she complained the whole time.
      by
      • Verified Purchase
      • Recommended
      Great clean store, keep up the good work
      Great clean store, keep up the good work
      by
      • Verified Purchase
      • Recommended
      AUBREY AND TIARA IS THE BEST. SO LOVE THEM. MY VISIT WAS GREAT, THANKS TO THEM TWO :)
      AUBREY AND TIARA IS THE BEST. SO LOVE THEM. MY VISIT WAS GREAT, THANKS TO THEM TWO :)
      by
      • Verified Purchase
      • Recommended
      THE PRO DESK IS EXCELLENT!!!
      THE PRO DESK IS EXCELLENT!!!
      by
      • Verified Purchase
      • Recommended
      If you ever need information or have questions about doors, make sure to see Tony Banguel. He's a...
      If you ever need information or have questions about doors, make sure to see Tony Banguel. He's a super nice guy and he knows exactly what he's talking about.
      by
      • Verified Purchase
      • Recommended
      Cashier
      Jeremy was very helpful to me and my husband with our online order and Millison was very helpful with checking us out the both have good customer service skills and did a good job.
      by
        Store atmosphere.
        I do enjoy shopping at this Home Depot. Theyare helpful, and friendly.
        by
          Showing 1-30 of 319 reviews

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