#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(480)898-4302
Tool & Truck Rental(480)898-4308
Store Hours
Mon-Sat: 5:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
853 N Dobson Road
Mesa, AZ 85201
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Customer Store Reviews

  • 4.8 out of 641 reviews
94%Of Customers
Recommend This Store
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Showing 1-30 of 641 reviews
Employees were very helpful in finding a price for an item, find lids for plastic bins, washing o...
Employees were very helpful in finding a price for an item, find lids for plastic bins, washing out a flower pot that had spiderwebs, taking the heavy flower pot to the register, & helping me load several bulky items into the car. Employee Jae, & her supervisor Blake were wonderful!!!
by
  • Verified Purchase
  • Recommended
Helpful associates on a bad day to shop - the day after Christmas, when I would expect shorte tha...
Helpful associates on a bad day to shop - the day after Christmas, when I would expect shorte than normal supplies of items - in my case a 1/4" DeWalt impact driver.
by
  • Verified Purchase
  • Recommended
Has all you need. One recommendation - employees should ensure customers are always being helped.
Has all you need. One recommendation - employees should ensure customers are always being helped.
by
  • Verified Purchase
  • Recommended
Great service with a smile and knowledge. Always have what I need!
Great service with a smile and knowledge. Always have what I need!
by
  • Verified Purchase
  • Recommended
Friendly customer service with knowledgeable tradesmen at the helm.
Friendly customer service with knowledgeable tradesmen at the helm.
by
  • Verified Purchase
  • Recommended
Great store and great selection as always of products. Always helpful staff with a great sense of...
Great store and great selection as always of products. Always helpful staff with a great sense of direction and knowledge!
by
  • Verified Purchase
  • Recommended
This shopping experience was one of the best I've had in a while! Suzanne helped me pick up my on...
This shopping experience was one of the best I've had in a while! Suzanne helped me pick up my online order from the locker by walking me over and explaining each step...I've never ordered store pickup before.  I also needed outlet timers for my Christmas lights.  She walked me over to where they had been previously (things were moved around for black friday) and even though I told her I could wander around and find them she located them for me. She even pointed out the ones she uses before returning to her computer. As if it couldn't get any better, as I was walking towards the self checkout she called me over and said she could ring up my order right there. THEN she told me exactly how to set up the timers while she was ringing up the order. I just installed them without having to read the manual or watch someone else do it on YouTube first! I'm sure you already know how amazing Suzanne is, but just in case you don't let me tell you...she deserves whatever it takes for you to keep her as an employee. She really went above and beyond to provide the type of customer service you just don't get anymore. I really felt like I was shopping at a mom and pop store, with someone who cared about my purchase. I will definitely be giving Home Depot (and this location in particular) more of my business because of this amazing interaction.
by
  • Verified Purchase
  • Recommended
GREAT SELECTION FRIENDLY STAFF
GREAT SELECTION FRIENDLY STAFF
by
  • Verified Purchase
  • Recommended
Jae Crandall always goes above and beyond expectations.
Jae Crandall always goes above and beyond expectations.
by
  • Verified Purchase
  • Recommended
JODI up front was FANTABULOUS! And Matt and the young lady who work in Paint were also FABULOU...
JODI up front was FANTABULOUS! And Matt and the young lady who work in Paint were also FABULOUS...best experience in years!!!
by
  • Verified Purchase
  • Recommended
Items I needed were in proper place , clean, organized, associate around offer their help . I rec...
Items I needed were in proper place , clean, organized, associate around offer their help . I recommend to others
by
  • Verified Purchase
  • Recommended
This store has friendly, helpful, and knowledgeable staff.
This store has friendly, helpful, and knowledgeable staff.
by
  • Verified Purchase
Eric the manager at Home Depot and Tyler at returns were super helpful and help special order a m...
Eric the manager at Home Depot and Tyler at returns were super helpful and help special order a microwave for me even though it’s not their department. They were dedicated in helping ensure I was happy with my order!
by
  • Verified Purchase
  • Recommended
I always have a pleasant experience at this store location along with knowledgeable employees!
I always have a pleasant experience at this store location along with knowledgeable employees!
by
  • Verified Purchase
  • Recommended
Store was clean and well organized. Store employees had an attitude of caring and were very help...
Store was clean and well organized. Store employees had an attitude of caring and were very helpful in directing us to find what we needed.
by
  • Verified Purchase
  • Recommended
Metzery and JT are my the awesome people to look for at this store, they know there stuff!
Metzery and JT are my the awesome people to look for at this store, they know there stuff!
by
  • Verified Purchase
  • Recommended
Helpful, courteous and knowledgeable people. Well stocked, clean store. It all adds up to an exce...
Helpful, courteous and knowledgeable people. Well stocked, clean store. It all adds up to an exceptional shopping experience!
by
  • Verified Purchase
  • Recommended
Customer service in this store is outstanding...especially Suzanne at the C/C desk.
Customer service in this store is outstanding...especially Suzanne at the C/C desk.
by
  • Verified Purchase
  • Recommended
Jodi went above and beyond to explain the special ordering process. Most importantly, she was pat...
Jodi went above and beyond to explain the special ordering process. Most importantly, she was patient as we figured out our condo renovation order. Outstanding customer service!
by
  • Verified Purchase
  • Recommended
Like that they have a greeter as you walk in to point you in the right direction for whatever pro...
Like that they have a greeter as you walk in to point you in the right direction for whatever product you are looking for
by
  • Verified Purchase
  • Recommended
Very helpful staff and management, very well kept store. Definitely a location that other Home De...
Very helpful staff and management, very well kept store. Definitely a location that other Home Depot stores should model themselves after.
by
  • Verified Purchase
  • Recommended
Awesome customer service!
Awesome customer service!
by
  • Verified Purchase
  • Recommended
I went in lost at how I was going do do my DIY project and associate asked if I needed help so I...
I went in lost at how I was going do do my DIY project and associate asked if I needed help so I explained my plan that I was trying to hang some metal art on my roof and he suggested copper pipe strapping. omg came out better than I expected. Blends in perfectly thank you Store was clean well stocked and staff is definitely friendly and helpful
by
  • Verified Purchase
  • Recommended
I wasn't able to make it into the store so I called in. I spoke to Michael in appliances and he w...
I wasn't able to make it into the store so I called in. I spoke to Michael in appliances and he was very professional and very friendly. He didn't hesitate to help me find answers and he never hesitated or sounds like I was bothering him. He went above and beyond to help me find place my order.
by
  • Verified Purchase
  • Recommended
Went to the Mesa Riverview store this morning to purchase a new dryer. Personnel we're very frien...
Went to the Mesa Riverview store this morning to purchase a new dryer. Personnel we're very friendly, knowledgeable and sympathetic to my dilemma, and pointed me to exactly what I needed. I enjoyed my shopping experience enough that I will be back next week to buy a new refrigerator!. It's a Win" Win situation for me already. Thank You
by
  • Verified Purchase
  • Recommended
Jerry from plumbing was exceptional. I would return to Home Depot solely due to his help, attenti...
Jerry from plumbing was exceptional. I would return to Home Depot solely due to his help, attention to detail, and outstanding work ethic.
by
  • Verified Purchase
  • Recommended
The store is clean and merchandise is easy to find and the associated are willing to help with a ...
The store is clean and merchandise is easy to find and the associated are willing to help with a friendly and uplifting attitude.
by
    • Recommended
    The staff at this Home Depot are exceptional. Always available to help the customer !!!!
    The staff at this Home Depot are exceptional. Always available to help the customer !!!!
    by
    • Verified Purchase
    • Recommended
    The garden shop has a large sign outside that says the doors close at 7pm. I double checked with...
    The garden shop has a large sign outside that says the doors close at 7pm. I double checked with the cashier that the doors closed at 7 pm. I ran around getting what I needed and about 15 minutes early, I noticed the doors were being closed. I questioned the 7 pm closing time and was told by Nancy that they close when they feel like it and I was welcome to take by items to the other end of the store to check out then push my cart with 24 bags of steer manure through the parking lot back toward the garden area where my car was parked. This is wrong!
    by
    • Verified Purchase
    1 found this review helpful
    I've always had a great customer service and friendly service from the pro desk area
    I've always had a great customer service and friendly service from the pro desk area
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 641 reviews

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