#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(610)355-3402
Tool & Truck Rental(610)355-3408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Location
700 Reed Road
Broomall, PA 19008
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Customer Store Reviews

  • 4.7 out of 584 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (584)
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Showing 1-30 of 584 reviews
The staff are always willing to help. An employee saw me getting some wood in lumber and started...
The staff are always willing to help. An employee saw me getting some wood in lumber and started helping, then found out he was from electrical.
by
  • Verified Purchase
  • Recommended
I was able to purchase a Christmas tree for my family on Christmas Eve thanks to the generous and...
I was able to purchase a Christmas tree for my family on Christmas Eve thanks to the generous and compassion they gave us! Thank you so much!
by
  • Verified Purchase
  • Recommended
As far as staff is concerned, this Home Depot has the most friendly and helpful staff out of any ...
As far as staff is concerned, this Home Depot has the most friendly and helpful staff out of any of them. It is a smaller store so it doesn't always have every single item. Check online before you go to the store. It's clear management has set a good culture for assisting customers at this store.
by
  • Verified Purchase
  • Recommended
Your store should be complemented for having employees that help customers go beyond their thinking.
Your store should be complemented for having employees that help customers go beyond their thinking.
by
  • Verified Purchase
  • Recommended
The Broomall Home Depot is the place to go for everything, employees are very helpful and they tr...
The Broomall Home Depot is the place to go for everything, employees are very helpful and they try to make the shopping experience fun and friendly. I get my Christmas Tree there every year and the garden center is always well stocked and organized.
by
  • Verified Purchase
  • Recommended
The store employees are very helpful and more so than our other similar store by another name.
The store employees are very helpful and more so than our other similar store by another name.
by
  • Verified Purchase
  • Recommended
This review is for the people who devised the SURVEY. There are several questions about how the e...
This review is for the people who devised the SURVEY. There are several questions about how the employees were. There is no option for N/A. I can tell you as a professional survey writer this needs to be added. Many customers come in, get their stuff and use self checkout. There is no interaction with associates or Customer Service.
by
  • Verified Purchase
  • Recommended
Employees are very helpful Herman Jones is exceptional
Employees are very helpful Herman Jones is exceptional
by
  • Verified Purchase
  • Recommended
The store is my go to for everything. I was amazed at the help and knowledge I received from Mich...
The store is my go to for everything. I was amazed at the help and knowledge I received from Michael in Electrical and Donna at checkout. The store was clean and more importantly I felt safe (Covid). It was a pleasure doing business at Marple Home Depot
by
  • Verified Purchase
  • Recommended
The store personnel is kind, helpful and patient
The store personnel is kind, helpful and patient
by
  • Verified Purchase
  • Recommended
Always find the products easily. The associates are friendly and helpful, always offers assistanc...
Always find the products easily. The associates are friendly and helpful, always offers assistance when needed.
by
  • Verified Purchase
  • Recommended
By far the best Home Depot..Most of the time I need some guidance by the pros there and they are ...
By far the best Home Depot..Most of the time I need some guidance by the pros there and they are always patient with my many questions. Dan K the manager is always super nice and very knowledgeable. So grateful to have a solid Home Depot in the area. I pass by the other big box store and go out of my way to come to the Marple store because they have everything and it’s always a smooth process finding what I need and checking out. Great customer service.
by
  • Verified Purchase
  • Recommended
Always frustrated when I leave this store. They never have what I need and they have no customer ...
Always frustrated when I leave this store. They never have what I need and they have no customer service. Went to get 2 propane tanks. The "Tank Swap" area looks like an abandoned grave yard with a broken kiosk and discarded tanks everywhere (and this is their store front). You cannot do the self serve as the kiosk does not work. Had to wait in line at customer service to purchase the tanks. Went outside to get them and the kiosk is still not working and no one to assist. Went back in and waited in line again. The girl at the desk called for assistance. No one came. I was told she could "give me a refund" but could not help me(there were a number of HD employees standing around doing nothing but no one could help me). Asked if there was a manager and was told no. I was unable to get my tanks because they had no one to unlock the tanks. Pathetic customer service and once again left without what I needed and feeling more than frustrated. The Marple HD is the worst HD anywhere. I avoid it at all cost when I can.
by
  • Verified Purchase
Extremely helpful employees who provided assistance that I needed. The store was clean.
Extremely helpful employees who provided assistance that I needed. The store was clean.
by
  • Verified Purchase
  • Recommended
What a GREAT Clean store. In these uncertain times of Covid, these employee still go the extra mi...
What a GREAT Clean store. In these uncertain times of Covid, these employee still go the extra mile for their customers. They do it with a smile on their face, under their masks. The managers, customer service, cashiers, seasonal, and all the others are always available.
by
  • Verified Purchase
  • Recommended
The store was clean and the staff is helpful. They had everything that I needed and I quickly got...
The store was clean and the staff is helpful. They had everything that I needed and I quickly got in and out on a Saturday morning.
by
  • Verified Purchase
  • Recommended
the employees in the aisles of this store were great. Unfortunately the person who checked us ou...
the employees in the aisles of this store were great. Unfortunately the person who checked us out obviously had better things to do as she was more focused on her phone than us. In fact, she didn't say a single word to us. Terrible check out experience.
by
  • Verified Purchase
Very friendly staff that went out of their way to help me.
Very friendly staff that went out of their way to help me.
by
  • Verified Purchase
  • Recommended
I shop this store often! Weekly at least, and usually everyone is pleasant enough, but today the...
I shop this store often! Weekly at least, and usually everyone is pleasant enough, but today the checkout staff member Jeanette went above and beyond! It helps after a hard day, when you know a store is closing, and expect to be greeted with aloofness at best, to find someone chipper and happy to help! My only issue is that sometimes I wish this store was bigger!
by
  • Verified Purchase
  • Recommended
Marva the cashier was very helpful, friendly and nice...
Marva the cashier was very helpful, friendly and nice...
by
  • Verified Purchase
  • Recommended
I had a great experience in the Garden department. Customer Associate, Peter, was pleasant, chee...
I had a great experience in the Garden department. Customer Associate, Peter, was pleasant, cheerful, kind, helpful, and friendly. He made my shopping experience very positive and enjoyable. Super customer service!
by
  • Verified Purchase
  • Recommended
Everyone was helpful. But MJ did an outstanding job. She was very helpful and friendly
Everyone was helpful. But MJ did an outstanding job. She was very helpful and friendly
by
  • Verified Purchase
  • Recommended
considerate knowledgeable employees.
considerate knowledgeable employees.
by
  • Verified Purchase
  • Recommended
Great store. Lots of selections. Helpful associates. Clean and neat.
Great store. Lots of selections. Helpful associates. Clean and neat.
by
  • Verified Purchase
  • Recommended
Employees were so helpful and everyone had a happy smile-it was refreshing to actually be helped ...
Employees were so helpful and everyone had a happy smile-it was refreshing to actually be helped out in a store and the associate being genuine.
by
  • Verified Purchase
  • Recommended
Ask for Lizette and/or Edee. They are both most courteous and knowledgeable.
Ask for Lizette and/or Edee. They are both most courteous and knowledgeable.
by
  • Verified Purchase
  • Recommended
Always find what I need. Employees very helpful
Always find what I need. Employees very helpful
by
  • Verified Purchase
  • Recommended
When I arrived at the store the associates were at their desks and were ready and able to help wi...
When I arrived at the store the associates were at their desks and were ready and able to help with my purchases. The store was clean and all employees were friendly.
by
  • Verified Purchase
  • Recommended
Great store - not the biggest HD but it has everything you need for DIY and major projects. We'v...
Great store - not the biggest HD but it has everything you need for DIY and major projects. We've painted rooms, built our own deck, retiled our entire house, laminate wood floors and did extensive renovation on our home...all from this single Broomall Home Depot.
by
  • Verified Purchase
  • Recommended
My Home Depot is very convenient for me to just run down the road and get what I need in all supp...
My Home Depot is very convenient for me to just run down the road and get what I need in all supplies. Even though I have had a delay on my kitchen I will be back as soon as the Covid-19 will be safe for all of us Americans..
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 584 reviews

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