Reviews for Lompoc #6681

Didn’t get my veteran discount today. Even though I showed my retiree card.

Wonderful customer service at the Lompoc Home Depot!

Received awesome service from James Austin in the purchase of a new major appliance!

I do not recommend multiple item returns the staff gets confused and will process the incorrect items (cheaper giving you less money back than the items actually returned. They credited the difference by discounting my other purchase items. So now if I do a return of those items I will get less money back than I actually paid. Check your receipts very carefully, they try to fix the problem and end up making it worse.

The people throughout the store are nice over all, but no one there seems to know very much all about tools, parts, wood, supplies etc. ever time I’ve asked if this Lompoc store has a product in stock, I get a long 20 min run around, then another 10 min computer conversation about how it’s in stock at a different homedepot. I normally don’t waste my time writing a review, but just had another frustrating situation with this store where I placed an order for around 5k. I never got a call back to tell me the order had come in. A week after the date I was told it would come in, I called and was rudely talked to by a woman that couldn’t understand what the word “status” meant? I simply asked what the “status” of my order was. The woman was confused and never even told me if my order had arrived. Truly terrible customer service. As it stands right now I don’t know what is even going with my supplies?

Again, what made this particular trip to the Home Depot outstanding was the help provided by Mike Hurst. Home Depot is lucky to have Mike on the staff. Next time I need to go to Home Depot, I'll be looking for Mike to help me. Please review the 2 comments that I have made in the body of survey,

We had a very positive experience at this store. First, on entering, we were happy to find hand sanitizer and wipes to ensure cleanliness, The store was clean and well stocked. When there wasn’t an associate in the appliances department, he came immediately when called by an employee in the neighboring department who walked us back to appliances to see if she could help us before he arrived. The assortment of dishwashers was a good selection and the associate (Chris) readily demonstrated features AND also showed us additional information on the computer. Once we made our decision, he was thorough with the explanations about necessary equipment to complete the installation and about the delivery and installation service. We not only had excellent service from the employees who were helping us, but when I called later for additional information, the people who fielded the call were extremely polite and helpful.

Home Depot Lompoc, is my favorite store, the employees are very efficient, professional, and have a great costumer service. The store is always clean, organized, fully stoked, is a wonderful place to buy mostly everything you need. keep up the good work home depot Lompoc team.

The cashier Debra was extremely friendly and helpful. It was a very cold and rainy day, on the day I went to the store. She did a great job. I was able to find everything that I was looking for. It was all in stock. The store has always been neat and clean whenever I have been in it. And generally everyone of the associates is friendly and helpful.

WATCH OUT FOR CASHIERS THEY DONT GIVE YOU YOUR FULL CHANGE BACK!!!!!!! Felt robbed today extremely unhappy!!!!!! Bad bad cashier experience!!!!!!!!!

Staff always very courteous and helpful.

This was my first visit to this Home Depot. The store was very clean and orderly and the staff could not have been more helpful. I had at least 3 associates assist me in finding items on my list. Each of them was most helpful, friendly and a pleasure to work with. Check out was fast, no wait and Cashier was also very helpful. My first shopping experience here could not have been better. I highly recommend!!

This store has great employees who are Always very helpful

The store was clean and tidy and sales cashier Debra was very polite and courteous.

This store meets our needs and has some good financing deals sometimes if you need to do a large project.

The store is clean ad organized. Always find what I need, even if I'm not sure what I really need. The staff, especially the ladies, are helpful and efficient with this older, non-professional. I can always get an assist with larger items or quantities taken out to my car. The wait at the check-out lanes are never long and self-check still has helpers. My only suggestion is that the front walking lane has too many items in the center, making travel very confining in a Covid environment.

The majority of the store associates are extremely helpful and friendly! Store is always clean and well organized!

Went for a Christmas tree and was very pleased with the quantity and selections available. Purchased a beautiful Nordman Fir to grace my living room. Very, very happy with my tree. The cashier, Debra, was extremely courteous and helpful. That was the icing on the cake! Great job Hom Depot!

Manager Rosie is very disrespectful and rude. I asked her for help and she started complaining and hurried me up to go get a cart and questioned me why the h%ll I needed to buy some lumber the day before thanksgiving. I'd never had a bad shopping experience at Home Depot.

I love this store!! Every time I come here I find exactly what I need. I always come across the nicest associates who are willing to help me. I have been in other home depots and I can’t ever get anyone to help me but at this store they help you and always have friendly attitudes. The guys in fencing/lumber are the best!!!!

Very convenient to my rural hometown. Usually have what I need, have never had a complaint, nor unpleasant incedent with any employee. I usually get my favorite sandwich at Dogfathers, I look forward to every visit.

The store is always open early in the morning so I feel safe from getting the Covid-19 disease with less customers at that time of day. Also, the store is clean and neat and it is easy to find the things I came for.

Lompoc HOME DEPOT provides a truly necessary service to the city of Lompoc and surrounding areas. We technical and service people would be lost without this service.

Robin Was very helpful for me to find the product I needed

Debra is the best cashier will be coming back.

I started an outdoor project that has bloomed into an enormous and overwhelming undertaking...that said HD isn't a store I would normal shop at, as I don't normally do construction projects...so thank you to the following employees for making that experience a better one....Melissa (she was great and it was her first day!! She was sooo helpful and knowledgeable, she went beyond and even stayed after she was off work to help me figure out my project and make sure I wasn't just left in the middle of helping me). I spent several hours at your store and the following employees were also super helpful and great to work with; Lannie in lumber, Jeremy, Nate and Tristin in garden, and Bryce, Frank and Brandon.

Ask for James in the Outdoor Gardening area. He is really knowledgeable and helpful. Great Store.

Look for "Jeremy" - loves what he does and it shows!

Queline is the best cashier i've ever dealt with always happy, smiling and helpful. If i was the boss i would give her a raise!!

love the garden , and the tools