#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(717)239-3904
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1700 Fruitville Pike, Ste D
Lancaster, PA 17601
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Customer Store Reviews

  • 4.7 out of 828 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (828)
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Showing 1-30 of 828 reviews
Great Store & Staff
This Home Depot store is clean, friendly & has a wide selection of all items.
by
    • Recommended
    Paint Department
    George was incredibly helpful
    by
      The Orange and Tan Club
      You know life can be hard. But it sure is nice to have a supply store that has what you need to make things better. Just think, it is so convenient to find the special giget. We are so Blessed.
      by
        • Recommended
        George was awesome!
        George in the paint dept was able to help us along with all of the other customers in a timely manner and was so pleasant even though I’m sure he was under pressure he didn’t let that break his smile!
        by
          Fantastic
          Endarata went beyond my expectations and was efficient, smart and friendly.
          by
            • Recommended
            Super helpful and kind
            Arturd at checkout was super kind and helpful.
            by
              • Recommended
              Kyle and Chaz
              Happy with the great guys from paint department help me finding the gray color I need it was exactly the one I need it.thank you Kyle and Chaz
              by
                • Recommended
                service
                Jack in paint, dept 24 store#4131 gets 5 stars
                by
                  Great Customer Service
                  My shopping experience at this location was very pleasant and delightful. I had the opportunity of being assisted by the service desk rep Milyani. She was very tentative, respectful and thoughtful. What a wonderful addition to this location. Her work ethic as a service desk rep, is a manifestation of what this store reflects, "EXCELLENCE!!!". While her dedication to this store speaks above and beyond anything I've ever seen, I can only hope that she is appreciated in many aspects.
                  by
                    • Recommended
                    Great Cashiers
                    Bought a Ryobi blower .. self checkout .. had a problem that was my fault .. cashier was very helpful and courteous.
                    by
                      • Recommended
                      Flooring department
                      I was in your store yesterday and Rick took care of me and my flooring order and he’s the sweetest employee ever!! He was very patient and kind and answered all of my questions and showed me kindness throughout the entire time I was there!! He deserves a good raise!!
                      by
                        • Recommended
                        Great Features!
                        I bought the paint I needed and brush as well as flooring materalism.
                        by
                          • Recommended
                          Great Experience!
                          George was helpful in picking out my paint today, store was clean and everyone was very friendly!
                          by
                            • Recommended
                            Great Service
                            The employees at this store are extremely helpful. If they notice you are looking for something, they always ask if they can help.
                            by
                              • Recommended
                              My Goto Store!
                              When I need something, "I GOTO HOME DEPOT" first. I found they carry just about anything you might be looking for and all the items are of the highest quality.
                              by
                                • Recommended
                                Friendly staff always willing to help!
                                My wife and I have a broken dishwasher and went to HomeDepot for a new one. Frank, in the appliance dept, was very friendly and helpful. We were able to quickly settle on a model we liked and able to schedule the installation date quickly and efficiently. Checkout was a breeze and we were on our way home in short order.
                                by
                                  • Recommended
                                  Great checkout employee
                                  Dan was our checkout employee and was very polite and friendly which makes for a pleasant shopping experience
                                  by
                                    • Recommended
                                    Excellent customer service
                                    Rick on flooring helped us with all our flooring dilemmas. Shantala is always willing to help if you have a return or a question and everyone in the store goes out of their way to assist you, even if it’s not their department.
                                    by
                                      • Recommended
                                      Kyle is great
                                      Kyle in the paint department is always friendly and eager to help.
                                      by
                                      • DIY
                                      • Recommended
                                      Friendly and Knowledgeable customer service
                                      Every employee that I engaged with on my trip was most helpful and friendly. Their knowledge and advice for me made me feel so welcomed that I most certainly will be back to this location. I mean even if i have to travel a great distance ever, I'd be sure to come to this location every time!! Very pleasant experience and I hot everything I was looking for!!
                                      by
                                        • Recommended
                                        Great Service
                                        Will definitely shop here again!
                                        by
                                          • Recommended
                                          HOT WATER HEATER
                                          NEEDED A WATER HEATER IMMEDIATELY.. CONTACTED RHEEM (OLD HEATER) AS REQUESTED.. CALLED HOME DEPOT.. WITHIN A VERY SHORT PERIOD OF TIME HAD THE REPLACEMENT.AND HAD IT INSTALLED WITHIN A FEW HOURS. ABSOLUTELY GREAT
                                          by
                                            • Recommended
                                            Behr Paint
                                            I like this paint. Good color choices and it is easy to use.
                                            by
                                              • Recommended
                                              Helpful employees
                                              I was there on a busy Saturday morning and was surprised at how helpful the employees were!
                                              by
                                                • Recommended
                                                Well stocked store
                                                Store is well stocked
                                                by
                                                  • Recommended
                                                  Great service
                                                  Jack paint dept 24 store #4131 awesome service
                                                  by
                                                    • Recommended
                                                    Knowledgeable
                                                    Had the right parts... available.
                                                    by
                                                      • Recommended
                                                      Maybe it was an off night?
                                                      I shop at this store frequently but on my last trip things seemed much worse than usual. Most of the employees were re-stocking shelves(when not busy standing around chatting) and all but one of them couldn't be bothered to say excuse me or thank you as they rolled huge skids of merchandise down the aisle. The worst was when we went to checkout all registers(aside from self checkout) were closed. We proceeded to to check ourselves out while literally 4 employees stood within 10 feet of us chatting. Not one offered to help, or scan things for us as is often the case at this store or competing stores. It probably won't be my last trip to this location but I felt less than welcome and it certainly didn't make me more inclined to shop there vs elsewhere.
                                                      by
                                                        Great customer service
                                                        We purchased some concrete paint online and had it delivered to the store. The paint was bright white and we wanted to get it tinted to tone it down a bit. George in the paint department added some black to each 5 gallon pail in order to create a light gray. He did this without a formula in his computer, but because he knew that adding the black would give us the result we wanted. This was service over an above. Thanks George!
                                                        by
                                                          • Recommended
                                                          Had items in stock
                                                          Need a few items for a project all were in stock and easy to find.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 828 reviews

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