#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)421-6278
Tool & Truck Rental(770)424-1309
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
449 Roberts Ct Nw
Kennesaw, GA 30144
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Customer Store Reviews

  • 4.7 out of 311 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (311)
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Showing 1-30 of 311 reviews
They always have what I need and a great staff
They always have what I need and a great staff
by
  • Verified Purchase
  • Recommended
Excellent customer service! Jacob was so friendly!
Excellent customer service! Jacob was so friendly!
by
  • Verified Purchase
  • Recommended
Was shopping via phone for a connector our Plumber needed to finish a job. NO one available in t...
Was shopping via phone for a connector our Plumber needed to finish a job. NO one available in the Plumbing Dept (which was frustrating) BUT “Marivelle” from Appliances spent 28 minutes online & doing a visual search for the needed part. She even asked I text a picture of the part to her personal cell phone. She found it! I went to store & she came up to the Customer Service desk & hand delivered the part! Marivelle’s Great Customer Service was so Appreciated! I spoke with Store Mgr JC re what a fantastic employee he has in Marivelle! He was So attentive to my employee compliment & such a gentleman! Marivelle & JC care!
by
  • Verified Purchase
  • Recommended
The review look cool then the plants
The review look cool then the plants
by
  • Verified Purchase
  • Recommended
A store employee by the name of Belinda told me if I didn’t like her that we could take our busin...
A store employee by the name of Belinda told me if I didn’t like her that we could take our business elsewhere. We said nothing rude to her. I’m confident she was mean to us because we are white. My trust with Home Depot has been completely violated and if you don’t want to be racially discriminated against then don’t bother stopping here.
by
  • Verified Purchase
1 found this review helpful
Great customer service. The staff is knowledgeable, friendly, and conscientious. I'm so fortuna...
Great customer service. The staff is knowledgeable, friendly, and conscientious. I'm so fortunate to live near the Kennesaw location.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Extremely satisfied with our experience at this store! Harry Feuerstein was amazing!! Incredibly ...
Extremely satisfied with our experience at this store! Harry Feuerstein was amazing!! Incredibly helpful and kind. As was, all employees who helped us.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
very professional workers
very professional workers
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store has very helpful and friendly employees - great location too!
Store has very helpful and friendly employees - great location too!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store was very clean the workers were very friendly and helpful in making me and my special n...
The store was very clean the workers were very friendly and helpful in making me and my special needs individuals feel comfortable doing our shopping experience. Thank you for your kindness.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The sale person was very helpful and ask me did i have any thing say
The sale person was very helpful and ask me did i have any thing say
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This is second home depot I regularly used. The first was on memorial drive. The workers are surl...
This is second home depot I regularly used. The first was on memorial drive. The workers are surly and send annoyed. The store is dark and feels crowded. They were out of stock like extension cords. Seriously, I risk covid for this?
by
  • Verified Purchase
I come to Home Depot about once a month and always get excellent service and advice, they have gr...
I come to Home Depot about once a month and always get excellent service and advice, they have great people at the check out
by
  • Verified Purchase
  • Recommended
My overall experience at the Home Depot store was a positive one. The employees are always very f...
My overall experience at the Home Depot store was a positive one. The employees are always very friendly and helpful.
by
  • Verified Purchase
  • Recommended
The customer service desk staff is always helpful. I can always count on one of Home Depot emplo...
The customer service desk staff is always helpful. I can always count on one of Home Depot employees to be knowledgeable too. I needed assistance in plumbing. Specifically, I came in your store needed information on plumbing and Pete helped me a great deal. Needed to know about a PRV, toilet parts, faucets. He was so patient with me and courteous. A real role model for the Home Depot! The store was clean and associates were busy stocking shelves/working.
by
  • Verified Purchase
  • Recommended
There are some things you can find at Home Depot that other stores just don't have. DIY projects ...
There are some things you can find at Home Depot that other stores just don't have. DIY projects demand "availability" and you can't beat the selection at your local Home Depot.
by
  • Verified Purchase
  • Recommended
Great store. If you need ANY help in purchasing or picking out paints...even colors PLEASE go to ...
Great store. If you need ANY help in purchasing or picking out paints...even colors PLEASE go to this store and ask for Eli. Absolute BEST young man I have met in a long time. He is super knowledgeable and patient. This store is not even convenient to my house but I WILL drive the 35 minutes to get here JUST to have the help of this young man!!!! Very grateful this store has Eli working the paint counter!!!!! Great experience ALL together!!!
by
  • Verified Purchase
  • Recommended
Great staff and great selection of items, Store is always clean and friendly.
Great staff and great selection of items, Store is always clean and friendly.
by
  • Verified Purchase
  • Recommended
Bought a washer from a friendly and helpful salesperson. Good experience.
Bought a washer from a friendly and helpful salesperson. Good experience.
by
  • Verified Purchase
  • Recommended
I was a little disappointed when it came time for the delivery of my product. I was promised my ...
I was a little disappointed when it came time for the delivery of my product. I was promised my delivery date would be Oct 2, I was told I would get a call on Oct 1 to verify delivery window. Never receive the call the day before so on Oct 2 I called to find out the delivery window only to find out I will not be receiving a delivery due to the order not being placed for delivery even though my receipt stated the delivery date. Upon calling the store, I was initially told there were no record of my purchase, upon further review the record was found but no record of delivery, once that was found I was then told my delivery date will moved, first available was 10 days out. I understand things happen, but about 30 after my initial call, I receive another call requesting my credit card number as a new order needed to be placed. This was unacceptable as I did not ask the order to be cancelled, and since I was unable to get my product on the agreed upon date, I didn't feel my card needed to be charged again.
by
  • Verified Purchase
  • Recommended
I ALWAYS HAVE A HARD TIME GETTING SOMEONE TO HELP ME FIND WHAT I NEED. I HAVE TO HUNT PEOPLE DOWN...
I ALWAYS HAVE A HARD TIME GETTING SOMEONE TO HELP ME FIND WHAT I NEED. I HAVE TO HUNT PEOPLE DOWN TO GET HELP, ESPECIALLY IN MY LOCAL STORE ON SHALLOWFORD ROAD IN MARIETTA.
by
  • Verified Purchase
1 found this review helpful
Clean, well-defined aisles and product displays. SUPER-helpful employees and staff.
Clean, well-defined aisles and product displays. SUPER-helpful employees and staff.
by
  • Verified Purchase
  • Recommended
Very convenient to Barrett Parkway!!
Very convenient to Barrett Parkway!!
by
  • Verified Purchase
  • Recommended
The store was clean, the staff was courteous ,and I felt comfortable shopping due to the mask req...
The store was clean, the staff was courteous ,and I felt comfortable shopping due to the mask requirement. Special thanks to Clyde for resolving an on-line order issue ! had been having.
by
  • Verified Purchase
  • Recommended
great store with plenty parking and awesome stafff
great store with plenty parking and awesome stafff
by
  • Verified Purchase
  • Recommended
David in Hardware has amazing knowledge about the products HD sells. Cut down my search time to l...
David in Hardware has amazing knowledge about the products HD sells. Cut down my search time to less than 5 minutes for certain size screws. Great!!!
by
  • Verified Purchase
  • Recommended
I had a sale cashier Doreen help
I had a sale cashier Doreen help
by
  • Verified Purchase
  • Recommended
The associates ROCK!!!!!! Great customer service.
The associates ROCK!!!!!! Great customer service.
by
  • Verified Purchase
  • Recommended
I want to recognize Leonard in Flooring Dept as doing a very good job for the public. He knows h...
I want to recognize Leonard in Flooring Dept as doing a very good job for the public. He knows his job and helps to make things go smoothly. He i in the Kennesaw store #0106.
by
  • Verified Purchase
  • Recommended
Mrs Melissa Burgard is the reason we will continue to do business here great employee who exceeds...
Mrs Melissa Burgard is the reason we will continue to do business here great employee who exceeds my expectations every time she is very knowledgeable of products
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 311 reviews

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