#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)594-8896
Tool & Truck Rental(678)594-8900
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1655 Shiloh Rd Nw
Kennesaw, GA 30144
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 521 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (521)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 521 reviews
Superb Service in Lawn and Garden!
Lorenzo and Michele took such great care of me, educated me on my purchases and put them safely and neatly in my car: all with genuine smiles and concern! That is why i bought more… great service
by
    • Recommended
    Customer Service Always
    I went up today like I always do and this time I didn’t have my husband with me and Ade Saw me in the parking lot walking towards my car stopped what he was doing and came and helped me load. I didn’t ask for help fully intended on doing this myself, but saw that I needed help offered it selflessly… It’s a team member like this that makes me love this Home Depot and makes me coming back to this exact store for my needs.
    by
      • Recommended
      Great Employees
      The Wade Green store is the best store out there. Believe me, I shop at many home depots, and the Wade Green store has the best employees. From Pro all the way through garden and lot. GIVE THEM A SIGNIFICANT RAISE TO SHOW THEM HOW MUCH THEY ARE VALUED.
      by
        • Recommended
        Wonderful display of all materials for construction, design and decoration.
        You have everything you need in one store!
        by
          • Recommended
          AWESOME STORE
          THIS IS THE BEST OVER-ALL HOMEDEPOT I'VE EVER SHOP IN. BEST STAFF, BEST DEALS, ALWAYS STOCK, QUICKEST CHECKOUT TIME, BEST OVER-ALL
          by
            • Recommended
            Clean, well stocked store!
            Folks are always so kind and helped in this particular location (Wade Green Rd., Kennesaw, GA). I LOVE Home Depot! My all time favorite store!! 😊
            by
              Thomas and Holly deserve a RAISE!!!!
              Thomas in the painting department went above and beyond for me. Simply by showing me the items and telling me, what he would recommend. He made me feel like I was apart of a family I didn’t even know I had. Holly the manager, made me feel like my voice was heard. She right away called me over to her register, full of smiles. She made me feel like my time was valuable. If you shop here, look for Thomas in the painting section or Holly the manager. They are full of smiles and made my shopping very easy. I will come back to see Holly and Thomas anytime. <3
              by
                • Recommended
                Pleasant employees
                Employees are very welcoming. I haven't seen anyone in a bad mood.
                by
                  • Recommended
                  Great customer service
                  Grass like outdoor carpeting was just what I needed to use on a pet ramp project for my elderly pup.
                  by
                    • Recommended
                    Calm and collected
                    Travis was my cashier. He was calm and collected. I was very spacey but he was able to help me and keep things organized. I appreciate that.
                    by
                      • Recommended
                      Amazing Experience
                      My partner and I found what we needed at Wade Green HD. We ran into a gift card issue, which was immediately taken care of by a self checkout cashier associate, Craig. He resolved our issue for us and we are truly grateful to have such a kind person help us. Thank you
                      by
                        • Recommended
                        Great help!
                        The young woman at the register, Amal, discovered that one of the items I bought was not the same size as the rest. Her associate took the wrong item and brought the right one to the register, This saved us time and a return to the store to get the right item. I was very impressed with the care shown by both of these Home Depot associates.
                        by
                          • Recommended
                          Ruji
                          Employee not working good
                          by
                            Helpful employee
                            If you need help in the Shiloh store ask for Doug. He’s awesome!
                            by
                              • Recommended
                              Superior Customer Service
                              I was greater by Craig, the front u supervisor in the floor department. Couldn't locate an item I needed. He advised me he would look in different areas to ser if he could locate it. I told him I was going to a different department to look at sometime else I need. He located the 1st part and hand delivered it to me. He then assisted mebin locating a few more items. Upon getting everything I needed, he escorted me to the register and range me out. Best Customer Service I've experienced in years.
                              by
                                • Recommended
                                Leon from garden?
                                Leon helped me with the location of some rat traps and then like 15 minutes late helped me again probably on his way to break. Stopped and talked for like 5 minutes and helped me out a ton. Yall need to keep people like Leon
                                by
                                  • Recommended
                                  Super helpful employees
                                  Jesse in Customer service and Robert in tools and a young lady in paint department helped educate me on what I could choose to help complete my projects.
                                  by
                                    • Recommended
                                    Rhali in Appliances
                                    Because of Rhali's help & knowledge I decided to go ahead & buy my appliances.
                                    by
                                      • Recommended
                                      Great Experience
                                      I was assisted in the appliance dept by Thais to order a refrigerator and stove. I received them within one week, and very happy. Waiting to have my kitchen countertop installed. Great customer service. People very friendly and helpful at the Home Depot on Wade Green Rd in Kennesaw.
                                      by
                                        • Recommended
                                        Great service and helpful staff!
                                        We have been frequently visiting this store over the past week and a half, and every visit has been excellent. All staff is friendly and helpful. We have been very well taken care of!
                                        by
                                          • Recommended
                                          Exceptional Service
                                          I purchased a vanity and Mr. Waller Kitchen & Bath Sales Specialist provided exceptional help.
                                          by
                                            • Recommended
                                            Extremely friendly team members and very helpful
                                            Impressed with the ample employees willing to help customers. Very friendly and greeted each customer that passes by them.
                                            by
                                              • Recommended
                                              Friendly and helpful staff
                                              The employees here are very friendly and helpful. I go to this store quite often. The Customer Service staff (Stacey and Sam) are always willing to help. There is also a young man with dreads that helps load. He is all smiles and always ask if he could be of assistance.
                                              by
                                                FRANCO, employee in Home Depot HARDWARE dept is SO VERY HELPFUL
                                                Franco helps me make ideas become real. He helped me higure out bunkbed clasps, 6 ft piano hinge NOT cheap little breakable ones some other employee showed and had said, " yep, that's all we got". You NEED a workforce FULL of Franco- hearted employees!
                                                by
                                                  • Recommended
                                                  Assembled Riding Mower Problems
                                                  Understood that battery had to be charged, but did not expect to have to first properly mount and connect the battery. While doing this, found that the throttle cable was not connected to the throttle lever. While fixing this, noticed that starter was loose because one of the two mounting screws was missing because the threads in the hole in the engine were stripped. I don't think that HD has much in the way of incoming product inspection/assembly standards.
                                                  by
                                                    Poor RETURN processing
                                                    Stood on RETURN line for 15 minutes while sole cashier struggled to process on-line order. Orange vested workers all around RETURN CENTER, walking in/out, several standing by checkouts gabbing, others aisle walking. No additional help arrived until those in RETURN QUEUE began vocalizing dissatisfaction POOR MANAGEMENT NOT SENDING ASSISTANCE WHILE SOLE CASHIER STRUGGLES
                                                    by
                                                      Great experience with a people-person associate!
                                                      Buying paints there can be the best experience ever! Kristin is amazing and she may give you the sensation plus the wish that everyone in the world IS/COULD BE like her. I would be friends with her!
                                                      by
                                                        Great Store, we visit often!
                                                        WE always find what we need and the staff is eager to help. Great Prices, and a Great location.
                                                        by
                                                          • Recommended
                                                          Great Customer Service
                                                          This particular location of Home Depot has been consistently better than other locations, mainly due to availability of items stocked and great customer service. The employees are ready and willing to assist you.
                                                          by
                                                            • Recommended
                                                            Veteran discount
                                                            Veterans should be able to use their I'D to get discount, not an app to track them. Don't use apps on my phone, so I can't get a discount, may decide to shop somewhere else
                                                            by
                                                              Showing 1-30 of 521 reviews

                                                              Nearby Stores

                                                              449 Roberts Ct Nw

                                                              Kennesaw, GA 30144

                                                              3.69 mi

                                                              Tool & Truck Rental

                                                              (770)424-1309

                                                              Pro Service Desk

                                                              (770)421-6278

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              9037 Hwy 92, Ste 100

                                                              Woodstock, GA 30189

                                                              4.11 mi

                                                              Tool & Truck Rental

                                                              (770)591-6484

                                                              Pro Service Desk

                                                              (770)591-6487

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              3355 Cobb Pkwy

                                                              Acworth, GA 30101

                                                              5.22 mi

                                                              Tool & Truck Rental

                                                              (770)917-5140

                                                              Pro Service Desk

                                                              (770)917-5134

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm