Reviews for Kannapolis #3607

Excellent service from Ken and all others there today

this store is much better about lower

The employees are courteous and kind. They make sure you find the items you are looking for and if needed advice. I appreciate their service. The cashier is also need recognition for their friendliness.

All the employees were very helpful during our shopping experience, but they needed to work on stocking and organizing/cleaning the shelves.

Store is always clean, emplyees are always helpful. But sometimes it's hard to locate items or they're not in stock.

Much better prices and better selection than Lowe’s. Hands down better customer service as well. I will be giving them all my business from now on.

Some employees need to be trained on customer service

I always feel comfortable in the Kannapolis store. The personnel are accommodating and knowledgeable.

Great pricing for Kitchen Appliances. Purchased what we were looking for. Store very clean and other staff helpful. Salesperson was very knowledgeable and had a great friendly personality.

The staff was extremely knowledgeable and helpful, a very cleanly safe and lighted environment. All the items neatly stored and labeled properly.

Store doesn't enforce mask mandate and employees don't wear masks while working. There are too many other safe options for Home Depot products.

Don't go there looking for a lumber cart to load your material because they are all loaded and setting in the isle. Also you better bring a helper because you can not get anyone to help you load.

Not safe to shop this store. They do not enforce the mask mandate. On my recent visit at least 30% of customers did nor have masks or had the masks pulled down. The employees I saw interacting with those customers did even attempt to get the people to comply.

GREAT STORE,GOOOOOOOD PRODUCTS THAT LAST.

Poor customer service. No associates available in the early evening to answer a simple plumbing questions. Very frustrating!

The store was clean, the staff helpful and products easy to find

Please train your employees better on customer service and manners. That if someone is reading a display, to purchase items off the display, to not take off the info they are reading while reading. Asked to speak to a manager and was refused and said I could speak to a cashier.

Every employee was wearing a mask properly. They always have what I need. They have hand sanitizer available to be used. They really care about their customers.

In view of the spike in COVID 19 cases in the area, I was disappointed to see only two (2) employees wearing masks - inside the store. However, my garden center cashier did wear a mask. Pretty strange!

the place looks good keep up the good work

Home Depot offered more months to pay at 0% interest on large purchases which helped me make the decision to make my purchases at Home Depot.

Very knowledgeable and helpful staff.

This store carried Behr products and the staff is very knowledgeable about the products and how best to use them.

Great store,knowledgeable employees.

This store employees are very friendly and polite. The store was clean and even during the Covid -19 the employees are still kind and was willing to help.

Store was clean and products were easy to find. Employees were very helpful and friendly. Julie Moore works in flooring and saw us standing in appliance area needing assistance. She provided the assistance we needed in buying a stove and was very helpful in explaining the process and delivery. Made the experience very good.

The store was clean. Employees were very helpful. The store was well lit and the departments and the areas within the department were well stocked as well as labeled.

The store was very clean, neat and organized. All employees were very friendly, courteous and helpful.

Great customer service. Outstanding handling of the COVID-19 situation.

Went in to buy a weed eater and employees were very helpful with any questions that I had.Ended up buying a blower also.