Reviews for Hialeah #202

I bought a grill and I am very happy with it.

We purchased a garbage disposal at this location because the other stores didn't have stock. We were in an out of the store in 5 minutes. In those 5 minutes, the driver side got completely scratched by a cart that was dragged by the car parked next to ours. This location has bad management with the shopping carts and the store said it was not their responsibility.

this is the only home depot in the area where the electrical and plumbing sections are actually organized and seemingly have the correct inventory. Gio, the supervisor, always know where all the product are and often can tell me the price off the top of his head. During my home renovation I am constantly coming to this store and he has always helped me.

Idk if it’s that they like me or something but I’m always getting harassed

Great store will come back

In so happy , I came in here a bit confused as to what I needed to buy . I ended up running into Kevin . He was super helpful and sweet . Answered all my questions . I left the store with new knowledge and everything I needed . Thank you so much Kevin , I appreciate it

Excellent customer service

It’s a shame that the store has great inventory and is well organized but customer service is the worst I ever experienced in a Home Depot store.

Very easy to find items I needed, the store was very clean and shelves were well stocked.

Great customer service from Jani and the manager

I DIY Handy Person, and I get to rush to the store after 10:00 p.m. to pick up the extra items in the last hours of the store to continue with the project early the next day.

I’m really satisfied

Each time I need an item for home, I never hesitate Home Depot my first choice. Was looking to label my entrance door, and found a compete sort of options. All of them were good, ended up buying 2 diferent options. Definitely a geat choise like always !

I brought another commercial broom and Ms. Katty exchange it with no problem.

The staff at this store is super friendly and helpful! At most other stores, I encounter staff members seem bothered when I ask for assistance with finding something in the store. But at this location, everyone seems happy to help. In particular, team member Ana Rodriguez stands out! She is extremely personable and helpful whenever I need to place an order or need help with checking out at the Pro Desk. Truly above and beyond genuine customer service! Great job in hiring your staff at this store! This is definitely my location of choice!

On a recent trip to Hialeah store 0202 I found Marcellis and Wendy in Customer to be very helpful, while conducting themselves with pleasant and courteous attitudes. They also seem to be quite knowledgeable in their jobs.

I go there very frequently due to being a handyman and everything you look for is labeled and neatly organized, unlike some other stores

Associates very friendly and always willing to help. Great location and knowledgeable staff.

The product is easy to found

Thanks to the cashier Maria for her help while shopping.

This stores almost always have the products I am looking for. The staff is very helpful and the in and out is great here.

It’s really hard to get in line to pay because of all the pallets in the way in front of your registers...there is no way you can tell who is next in line and you can’t social distance properly.

The store was clean , and costomer service was great and freindly.

Very mean employees and poor customer service. The employees promote and take pride in bullying nature.

store was clean and well stocked

PEOPLE WHO WORK THERE AL VERY PROFESIONALI LIKE TO PURCHASE THERE. I ALSO BY THROUGHT INTERNET AN PICK UP IN THE 0202 STORE

I had spent the day looking for help on a project for my daughters room at other home improvement stores. I was tired and ready to go home but my daughter said , "Let's try The Home Depot ". A lovely store manager and her team, Teresa and Cesar, gave us their undivided attention as we explained our project. I was delighted and relieved that an experienced team was on my side to help guide me to succeed with my project plans and everything I needed, including exact measurements for my wall paneling. What a pleasant difference compared to the other stores who's staff seemed lost. The Home Depot team went above and beyond in customer service. I'm a very happy and satisfied customer. Thank you Teresa, Cesar and the store manager on 49th Street in Hialeah, FL. You are Wonderful! Happy Holiday!

I am always satisfied and 99% of the time I get what I need. Many thanks again.

Amazing Store, clean and very organized.

Ariel Martinez did an awesome job helping us to cut our turf and measure it. He was so patient and willing to help. We came in upset because of a previous order but he helped calm us and made sure he addressed all of our concerns ! He was so knowledgeable in the department and showed us that he cared through his actions. Also, Gema and Thirsa went above and beyond the call of duty as well. They were willing to stay with us even when the store was closing to help us ! We were treated with so much care md respect that we do plan on coming back !