#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(219)554-3402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1624 E 165th Street
Hammond, IN 46320
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Customer Store Reviews

  • 4.7 out of 405 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (405)
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Showing 1-30 of 405 reviews
Good store has very basic home improvement products.
Good store has very basic home improvement products.
by
  • Verified Purchase
  • Recommended
Although the sales associate was nice. The customer service is horrible. The delivery service i...
Although the sales associate was nice. The customer service is horrible. The delivery service is very unprofessional. Don't buy anything that needs to be delivered!!!!! ITS ALL ABOUT TAKING CARE OF CUSTOMERS. IF YOU DONT DO THAT THIS STORE WILL NOT STAY OPEN!
by
  • Verified Purchase
The cashiers are very sweet!
The cashiers are very sweet!
by
  • Verified Purchase
  • Recommended
To the following names here ( Danielle in doorlocks section , Duke in electrical, Tom T in mill w...
To the following names here ( Danielle in doorlocks section , Duke in electrical, Tom T in mill work, Margaret the cashier and all of their management, I have never went to any homedepot store and had an experience where all were easy to find and all were very knowledgeable in their respective fields. I will not stop writing if I told you about every one of them and my customer experience. If I could give them all more than five stars I would without question. PS: Hey Duke I apologize for putting you in the plumbing department in my initial survey when in fact I meant to say electrical. Thanks again for all your help.
by
  • Verified Purchase
  • Recommended
Employees are very friendly, our salesperson Dixie was not only awesome but very knowledgeable, t...
Employees are very friendly, our salesperson Dixie was not only awesome but very knowledgeable, the store is very clean and well stocked!!
by
  • Verified Purchase
  • Recommended
Always neat and clean, friendly, helpful and great experienced staff. Even went above and beyond ...
Always neat and clean, friendly, helpful and great experienced staff. Even went above and beyond to make a bad experience great!
by
  • Verified Purchase
  • Recommended
For appliances I went to Mr.Sterling he was very helpful and kind making sure I had everything I ...
For appliances I went to Mr.Sterling he was very helpful and kind making sure I had everything I needed and was making the best possible decision for my financial and personal needs.
by
  • Verified Purchase
  • Recommended
Don't expect to get Veterans discounts on black Friday or big events days on certain items.
Don't expect to get Veterans discounts on black Friday or big events days on certain items.
by
  • Verified Purchase
  • Recommended
Generally enjoy shopping here as it is close to my business. What I do not like is the lack of ca...
Generally enjoy shopping here as it is close to my business. What I do not like is the lack of cashier assistance. I do not mind self checkout, but the assisted checkout was entirely unacceptable.
by
  • Verified Purchase
  • Recommended
THIS STORE IS THE BEST PLACE TO GO. I WOULD RECOMMEND THIS TO ANYONE LOOKING FOR ALL TYPE OF STU...
THIS STORE IS THE BEST PLACE TO GO. I WOULD RECOMMEND THIS TO ANYONE LOOKING FOR ALL TYPE OF STUFF AND SERVICE. I WAS PLEASENTLY SURPRISED TO FIND OUT THEY HAVE SERVICES FOR ALL TYPE OF PLUMBING ELECTRICAL FLOORING ECT. INSULATION ECT. I HAD MY NEW FURNACE INSTALLED AND GUARANTED FOR SERVICE AND THE LIKE.
by
  • Verified Purchase
  • Recommended
Each time I visit this store everyone has been so helpful. Lately I've been spending alot of time...
Each time I visit this store everyone has been so helpful. Lately I've been spending alot of time in the store because I'm in the process of renovating. From paint and backsplash tile to major purchases of appliances, flooring and kitchen counters all from THIS store. I've been there so much some of the team recognizes me and one for sure know me by name. With all my wants and ideas they all seem very interested in what I'm working on next.
by
  • Verified Purchase
  • Recommended
Very friendly and helpful associates
Very friendly and helpful associates
by
  • Verified Purchase
  • Recommended
More competitive prices for appliances vs Best Buy. Dixie Geren saleswoman in appliances is extr...
More competitive prices for appliances vs Best Buy. Dixie Geren saleswoman in appliances is extremely helpful. She has many years experience and will help you find best quality products for best price. I have had such good experience shopping at Home Depot for appliances that I purchased all my new kitchen appliances there.
by
  • Verified Purchase
  • Recommended
All the employees were extremely helpful and friendly. Great customer service at this store.
All the employees were extremely helpful and friendly. Great customer service at this store.
by
  • Verified Purchase
  • Recommended
This store was clean & well stocked. Plus the employees at the customer service desk were very h...
This store was clean & well stocked. Plus the employees at the customer service desk were very helpful.
by
  • Verified Purchase
  • Recommended
This is my go to store for so much. Most times if i am looking for something they will walk with ...
This is my go to store for so much. Most times if i am looking for something they will walk with me to the area and help me look. Store is clean and neat.
by
  • Verified Purchase
  • Recommended
Great customer service. Kudos tothe empoyees
Great customer service. Kudos tothe empoyees
by
  • Verified Purchase
  • Recommended
I think the return policy should be changed
I think the return policy should be changed
by
  • Verified Purchase
  • Recommended
The associates at home appliances were really nice and knowledgeable
The associates at home appliances were really nice and knowledgeable
by
  • Verified Purchase
  • Recommended
I love this store.The associates are friendly and caring. Many of the associates, go out of their...
I love this store.The associates are friendly and caring. Many of the associates, go out of their way to provide excellence in customer service. I have shopped here for 10 years or more. The parking lot, entrance to the store and, garden center are always neat and clean. When the product I am looking for is not available, associates will provide me with a date range as to when the product will be back in stock.
by
  • Verified Purchase
  • Recommended
I HAD A GREAT EXPERIENCE WITH DIXIE. MY WIFE AND I WERE IN THE MARKET FOR A NEW DRYER AND SHE WAS...
I HAD A GREAT EXPERIENCE WITH DIXIE. MY WIFE AND I WERE IN THE MARKET FOR A NEW DRYER AND SHE WAS ABLE TO GIVE US ALOT OF PRODUCT KNOWLEDGE ON DIFFERENT MAKES AND MODELS. SHE MADE OUR EXPERIENCE VERY WONDERFUL AND WE LEARNED ALOT ABOUT THE NEW STYLES THAT ARE OUT THERE. IT WAS A GREAT EXPERIENCE AND I WOULD RECCOMMEND THAT YOU LOOK FOR HER IN THE APPLIANCE DEPT.
by
  • Verified Purchase
  • Recommended
Exceptional Customer service, really nice associates work at this store.
Exceptional Customer service, really nice associates work at this store.
by
  • Verified Purchase
  • Recommended
Sandi was excellent
Sandi was excellent
by
  • Verified Purchase
  • Recommended
Store was clean staff was helpful, I’ll be back!
Store was clean staff was helpful, I’ll be back!
by
  • Verified Purchase
  • Recommended
The store was very clean and neat, the products were very easy to find. If you ever need loading ...
The store was very clean and neat, the products were very easy to find. If you ever need loading assistance look for Jose he always goes above and beyond.
by
  • Verified Purchase
  • Recommended
Love this store. Everyone is always so helpful and friendly
Love this store. Everyone is always so helpful and friendly
by
  • Verified Purchase
  • Recommended
The Cashier Danielle is skilled and customer oriented employee and Rashad one of the store assist...
The Cashier Danielle is skilled and customer oriented employee and Rashad one of the store assistant is equally helpful, friendly and caring. I recommend this store and these staff members.
by
  • Verified Purchase
  • Recommended
Awesome employees that truly showed they cared when i needed help.
Awesome employees that truly showed they cared when i needed help.
by
  • Verified Purchase
  • Recommended
Good prices. Good products. Good service. Free delivery & for a few bucks, they`ll hook it up. Wh...
Good prices. Good products. Good service. Free delivery & for a few bucks, they`ll hook it up. Who wants to make a day out of a big purchase, moving big appliances? When it can be done by a qualified service personal. Saved me time & sweat.
by
  • Verified Purchase
  • Recommended
The store associates?employees were awesome as soon as you walk in they would greet you with a sm...
The store associates?employees were awesome as soon as you walk in they would greet you with a smile. Quick to see if u need anything. Doesn't matter if you don't asked any questions they are there to help no matter what. I live in Lansing and the Home Depot in Cal City is nothing compared to the one in Hammond. I felt awesome when I shopped there.
by
  • Verified Purchase
Showing 1-30 of 405 reviews

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