#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(219)554-3402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1624 E 165th Street
Hammond, IN 46320
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Customer Store Reviews

  • 4.7 out of 405 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (405)
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Showing 1-30 of 405 reviews
Flowers are nice but employees leave a lot to be desired
I needed to return something and this was the closest store to where I would be at. There was a big meeting going on in the area where the returns were so the employee did come around to get me and take me to the customer service area to do my return that was easy and no issues. I noticed how pretty the flowers looked in the garden Area outside so I went inside to look around the inside garden area. It didn’t have much of anything except bigger bushes and plants so I did go outside and I found a couple of things. When I went back into the garden area to check out, there was a cashier helping another lady and I seen another employee go to the other side into the little guard house by the register I wasn’t sure if she was open or not so I stood back and waited never did she call me over or anything. Finally, I asked her if she was open to which she loudly and rudely yelled out YESSSSSSSS! So I walked up and put my items down. She rang them and never spoke to me toss the receipt at me never said a word never said, thank you nothing. It was not busy so I hate to see what happens when it’s busy there not a welcome experience so I don’t think I will be back to that store. It’s not what I expect from Home Depot. Generally, their employees are very helpful and very nice. While I was walking around the whole place, did anybody even come up to me or asked me if I needed something or if I needed help finding something
by
    Great Shopping Experience
    Went in blind but came out a happy and satisfied customer
    by
      My Milwaukee Ratchet Tool
      I just brought this tool earlier this week, I’ve been looking on line and reading reviews, I wasn’t too happy about the information I found. I needed some concrete foundation. Homedepot was a good choice, I’m satisfied with my Warranty, If I have any problems I know I can contact them very easy, I feel great and happy about my new tool, can’t wait to use it.
      by
        • Recommended
        Hammond Home Depot is also a great store to shop at. I have a home in Hammond and Valparaiso in Indiana. They both are at very convenient stores to shop at.
        Plenty of product that I needed for my home project.
        by
          • Recommended
          Fast and helpful service.
          I really enjoyed shopping here. Easy to get in and out. Love the self-check out.
          by
            Great customer service
            I always love shipping at the store
            by
              • Recommended
              Poor customer service
              Kept being told I would receive help in the tile area and no one ever showed up!!!!!! Two people told me to wait 30 minutes later and still no customer service
              by
                Great Customer Service
                John S. an employee at the location was very helpful. Both him and the manager Will were great help to me.
                by
                  • Recommended
                  Duke Is Home Depot’s greatest asset for sure
                  Very pleasant experience here today.
                  by
                    • Recommended
                    Great store
                    Amanda Ivan and Ari always help me. This is a great store to shop at.
                    by
                      • Recommended
                      Great experience
                      This was my first five shopping here and I'll be back Amanda was nice and funny
                      by
                        • Recommended
                        Store was clean and almost always have everything we look for in a hardware store
                        We choose a carpet for our home
                        by
                          • Recommended
                          Bad experience with flooring purchase and install
                          Everything was screwed up from the start, picked out flooring went to register to pay for estimator and couldn't do it because it was coded wrong. Finally got estimator out, and he was wrong on alot of his materials. Took forever to get my product delivered, finally got the delivery and they wouldn't carry the extremely heavy items up my stairs so I had to do it. Took a month and a half to finally get the installers out, he didn't speak English so if I had any problems I couldn't communicate them, and then flooring installation company calls and they charge me even more for the install. This whole experience was awful. I will be never use Home Depot installation again and will tell others not to.
                          by
                            Great people
                            Great customer service and the store had everything i needed
                            by
                              Great customer service
                              Had the headache of purchasing cabinets and Amy was incredible and made everything so easy!!!! Thank you Amy for your amazing customer service!
                              by
                                • Recommended
                                GOT WHAT I NEEDED
                                I was able to get what I needed. I used the self checkout and the clerk (Cheryl B) was cheerful and helpful.
                                by
                                  • Recommended
                                  Checking out
                                  Crystal, a cashier helped me out, was super helpful and friendly. Just made the experience a better one.
                                  by
                                    • Recommended
                                    Amazing employees
                                    I bought a item that didn't work then I went to return it they let me return it.
                                    by
                                      • Recommended
                                      Great store
                                      I bought a washer and dryer set. Dixie in the Appliance section was very helpful, knowledgeable and personable.
                                      by
                                        • Recommended
                                        Attrica and Dixie are the best!
                                        Please, if you are going to the Hammond store # 2036 and need any help in appliances or window treatment and flooring, do yourself a favor and find one or both of these 2 great ladies who were so very helpful to myself and husband, we want everyone to experience their great energy and flawless customer service.
                                        by
                                          • Recommended
                                          Great costumer service!
                                          We been buying material for a shed and I can say the customer is very happy a pleased with his purchase.
                                          by
                                            • Recommended
                                            Customer service
                                            Horrible customer service
                                            by
                                              Store Employees
                                              This location is close to my home and every time I have shopped there I have found all employees to be very pleasant and helpful.
                                              by
                                                • Recommended
                                                Personable Service
                                                Dixie is a very personable salesperson at the Hammond Home Depot store. I would definitely recommend speaking to her if you a making a major appliance purchase.
                                                by
                                                  • Recommended
                                                  Great store
                                                  The store is my favorite place to go
                                                  by
                                                    • Recommended
                                                    Customer Service center,
                                                    Reya, is the Best. She was very patient and a great multitasker all while trying to help me download the Home Depot app so that I could my military
                                                    by
                                                      • Recommended
                                                      Staff is helpful and the App makes for an easy shopping experience.
                                                      Store is orderly and well stocked. The staff is very helpful when assistance is needed.
                                                      by
                                                        • Recommended
                                                        Customer service
                                                        If you’re looking for power tools and need help see Vida . This employee knows her stuff and great customer service. Very easy to work with. She is the only employee I like to deal with when I shop there .
                                                        by
                                                          • Recommended
                                                          Great place to visit
                                                          This was my first time visiting this location and it was worthwhile visiting
                                                          by
                                                            • Recommended
                                                            Thank you for your help!
                                                            Bought a toilet on 08/01/23 and a gentleman helped me with it off the shelf and another gentleman helped me put it in my car! I am grateful for all that you do thanks a million!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 405 reviews

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