#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)546-7784
Tool & Truck Rental(678)546-7790
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2120 Hamilton Creek Pkwy
Dacula, GA 30019
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Customer Store Reviews

  • 4.7 out of 702 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (702)
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Showing 1-30 of 702 reviews
Excellent costumer service
I made a big purchase in the store and Ms, Loretta Hodge was always very helpful. I will go to look for this lady to help me out with future purchases
by
    Excellent Service
    I think the stores need MORE cashier's that have a business mind. Like Rebecca and Lakeyn!
    by
      • Recommended
      Great Experience
      We always visit their Home Depot and the experience is always great! Rebecca is one of our favorite team members. We’ve been coming here for years and she knows the entire family, including our dog. Everyone is always so helpful. Thanks for making our shopping experience always easy.
      by
        • Recommended
        Great Staff
        Doug, Jenny and Briana went above and beyond and helped me find every part for my job on this trip. Thank you very much HD team!
        by
          • Recommended
          Great customer services
          Mr. John from the tool rental department was a breath of fresh air on this rainy Wednesday!!! Thank you Sr for your help today Sincerely a very satisfied customer😊😊😊
          by
            • Recommended
            Sales person
            Loretta in the kitchen design department was a great help to me
            by
              • Recommended
              Great location!
              Ask for Kennedy in appliances. She is great! Very professional and friendly service.
              by
                • Recommended
                Excellent Gardening experience
                Thank you Ashley for making us feel welcome and for all of your help.
                by
                  • Recommended
                  Customer Service 101
                  Associate Charles Style is very knowledgeable, courteous and is an Outstanding representative of Home Depot, his knowledge and helpfulness was first class. Then at checkout, our cashier Ashley was Very Warm and Friendly!
                  by
                    • Recommended
                    Amazing Greeting and Awesome Customer Service!
                    Thank you to the Entry Hoat Talmadge (hope I spelled it right) for making us feel good about coming in to get ready to spend so money. Thank you to Jason for helping us complete our shopping experience. Both associates delivered a great experience for this newly married couple!
                    by
                      • Recommended
                      Remarkable Customer Service
                      The Remarkable Customer Service I rec'd from Andy & Charles in Gardening was exceptional. They went out of their way to help me and made me feel like my needs and time were important.
                      by
                        • Recommended
                        I had a most pleasant experience with the Customer Experience Manager/Charles Style
                        I visited this store location twice in the same week and each time, Mr. Charles Style and the two others that assisted him were quite knowledgeable. The two others were (Jade & Miguel) at the Customer Service Desk
                        by
                          • Recommended
                          Garden Center Purchases
                          Was able to get enough stepping stones to finish a project. Store was helpful in allowing me to purchase damage steps at a discount. Also got dirt, plants, plumbing supplies and oil for my power tools. Was able to complete my shopping list in one stop.
                          by
                            • Recommended
                            Plenty of help when needed
                            Helpful people on the floor has a kept me from making double trips by picking up the wrong product. So I just keep coming back. When I go to my bank once a month and get gas I shop at the home Depot flowery Branch.
                            by
                              • Recommended
                              Awesome Customer Service
                              I ordered some lumber products for pickup and the team here saw there was some issue with the items. Before I even saw the problems, Charles and his crew took initiative to ensure that everything was well up to standard, took extra care to let me know what was going on, and more than made up for any additional time it took to make corrections. Special shout out to Charles, Vanessa, and Corey for the STELLAR treatment I received. Thanks for making my day!
                              by
                                • Recommended
                                Great Product
                                I bought some insulation board for a DIY pin board project and it is perfect. Love the quality of the product and how my project turned out.
                                by
                                  • Recommended
                                  Pro team is amazing!
                                  I own a local decking business, love the pro desk team. Employees are always friendly, charismatic and helpful!
                                  by
                                    • Recommended
                                    True meaning to customer service
                                    I was that person that came in 30min before store closing, not something I like to do but I needed material for early morning workers. Aka "My kids.. lol" I was prepared for the looks and attitude of employees that was ready to close and go home. Pleasantly surprised when I walked in the door, I was greeted and ask more than once if I needed help to find anything. I went through the self checkout but the lady came to help me take out the stuff in my cart while having a great conversation about all the different dogs that come in and how she likes to get pictures of them.FYI " I had my dog with me in the cart" I also needed bags of mulch but now it was less than 10 minutes before closing so I was ready to load them myself but cashier hit up on the radio and let them know I was coming around to pick up. I pull around and was greeted by a guy named Marc, he loaded all the bags for me. It was awesome that he loaded them but seeing someone who actually cares about their job and having a great personality and actually showing what true customers service is. Good job Home Depot employees especially Marc . True meaning of customers service.
                                    by
                                      • Recommended
                                      Homedepot Hamilton mill
                                      I shop at this store 8-10 times a week
                                      by
                                        • Recommended
                                        Greeter
                                        Mr. Talmadge is a very courteous make your day greeter
                                        by
                                          • Recommended
                                          1 found this review helpful
                                          Great Customer Service!
                                          Always a pleasure to shop at Home Depot of HM.
                                          by
                                            • Recommended
                                            Great Customer Service
                                            We are in the process of moving and I needed some supplies and Bobby J knocked it out of the park for me. Helping me get supplies and taking me to the different locations of other things that I needed while I was there. He was very kind and sweet and so helpful. I would recommend this location and this person to anyone.
                                            by
                                              Great Store
                                              Kennedy was an awesome employee she was very helpful and provided excellent customer service.
                                              by
                                                • Recommended
                                                Great customer service!!!
                                                Perfect service in all departments
                                                by
                                                  • Recommended
                                                  INCREDIBLY HELPFUL STAFF
                                                  Everyone was incredibly helpful!! Hannah helped me locate the item that I needed. As I was walking to check out, a young man saw how much I had in my hands and asked me if he could get a cart for me (I wish I had gotten his name). Dora helped me find scans etc at check out. I can't emphasize enough how friendly and helpful people were -- and, genuine in their desire to help. It really made my day!
                                                  by
                                                    • Recommended
                                                    Great customer service!
                                                    Came in uncertain about what I wanted or needed and left completely satisfied and ready to proceed to next steps! All this due to very helpful employees ready to serve!
                                                    by
                                                      • Recommended
                                                      1 found this review helpful
                                                      My experience with Jackson
                                                      My experience with Jackson was extremely wonderful. His work ethics go above and beyond.
                                                      by
                                                        • Recommended
                                                        1 found this review helpful
                                                        Saved the day
                                                        Found one remaining yard flag, which the manager gave us since there were no others available.
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          Rachel at self check out is awesome. Very helpful and happy
                                                          by
                                                            • Recommended
                                                            Good store, helpful folks.
                                                            Go there. It’s a good store.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 702 reviews

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