#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)546-7784
Tool & Truck Rental(678)546-7790
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2120 Hamilton Creek Pkwy
Dacula, GA 30019
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Customer Store Reviews

  • 4.7 out of 701 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (701)
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Showing 1-30 of 701 reviews
Amazing customer service!
Charles Styles was such a wonderful employee. I was having a rough day after I spilt laundry detergent all over my floor. He brightened my day!
by
    • Recommended
    Ben was excellent with customer service
    Ben did an excellent job taking care of my issue
    by
      • Recommended
      Great 👍 pro dept was really helpful
      We bought our Owen's Corning shingles through the pro dept working with Yamni and James, and they helped to make it a success! Thanks for everything!
      by
        • Recommended
        Buying a Christmas tree
        This store is a great place to buy a Christmas tree. The employee who trimmed the base of our tree and net-wrapped it was super helpful.
        by
          • Recommended
          Awesome employees
          Excellent store with emotions who have great attitudes and are extremely helpful.
          by
            • Recommended
            My go to Store
            HAMILTON MILL Home Depot always have what need..
            by
              • Recommended
              Great customer service throughout the store!
              Looking for a item, returning an item and renting a truck. All great experiences!
              by
                • Recommended
                Great features
                Alisa was really friendly and helpful great experience
                by
                  • Recommended
                  Outstanding Experience
                  The employees at this store have always gone above and beyond for me anytime I have visited. Yesterday associate Paul not only opened my garage door opener for me, which I couldn’t figure out how to do, he went and got the battery and changed it for me. This was a big stress reliever for me. I don’t know of another store that I have shopped at that has this type of customer service!
                  by
                    • Recommended
                    John at Tool Rental
                    The service I received from John at the tool rental section was phenomenal! He literally provided best advise on which tools to use for my specific job, to the T. And he walked me to the different isles where he pointed out which cleaners were better and made awesome recommendation, this felt like a Boutique Style Home Depot service!! WOW, John is certainly keen on client satisfaction, highly praise him!
                    by
                      • Recommended
                      Great service!
                      The customer service at this store including the service desk are outstanding!
                      by
                        • Recommended
                        Hamilton Mill Home Depot
                        The paint desk, lumber department and Linda at check out were very pleasant. Folks here are generally very welcoming.
                        by
                          • Recommended
                          Above And Beyond !
                          Everyone in the store sincerely wanted to help me and it showed. I went in for Disposable bags for my Shop Vacuum ; There was only one left and it was opened. The Cashier (Linda) gave me half off on the item. I really appreciated that !
                          by
                            • Recommended
                            Great store with great service
                            For 20+ years I've been shopping at Home Depot and this store has always been very helpful, stocked and quick to serve. Thank you!
                            by
                              • Recommended
                              Excellent Customer Service
                              Whenever I need something or have an issue James, the assistant manager, at the Hamilton Mill, GA location does everything in his power to fix it.
                              by
                                • Recommended
                                FIVE MONTHS LATER - NEVER RECIEVED MY CUSTOM DOOR!
                                THIS WAS AN ONLINE ORDER. Poor communication once my order was placed. I was getting calls and emails from everyone at HD before I placed the order, but once my order was placed and paid I had to reach out for any kind of follow up and to communication. They missed promised delivery dates and never communicated with me. Once an attempted delivery was made, the door was not the right size, the workmanship and quality of the door was shoddy and it was a two man job! The vendor suggested that my husband should help with that... anyway horrible experience. Totally unacceptable and disappointing.
                                by
                                  Satisfied Customer
                                  Thanks for making every shopping a great experience.
                                  by
                                    • Recommended
                                    Great customer service
                                    Deborah was really kind and knows how to help her customers
                                    by
                                      • Recommended
                                      Very Friendly and Responsive Staff
                                      Hamilton Mills Home Depot has a friendly and responsive staff that is helpful in returning, finding, and checking out merchandise.
                                      by
                                        • Recommended
                                        Great help
                                        Best place when looking for tools.
                                        by
                                          • Recommended
                                          Great tool rental department
                                          Went into to rent a pressure washer and the sales person was great. Took the time to make sure I got the right tool for the job.
                                          by
                                            • Recommended
                                            Excellent store!
                                            Excellent selections, prices, and customer service! I love shopping here for all of my home related needs.
                                            by
                                              • Recommended
                                              9+ Years Shopping at this Home Depot (9+ Years of Satisfaction)
                                              On countless occasions the staff at this Home Depot have recommended the perfect products, tools, fixtures, etc. for whatever project I undertake at home. Their knowledge has saved me from countless headaches. The staff remember the projects and ask for status updates. It’s flattering. It’s the entirety of the staff that truly makes a difference. A huge shout out to the following staff for going above and beyond: Charles Style John (Tool rental department manager) Jason (formerly in appliances, but now in a different role) Please tell the highest of honchos that you guys make every trip special!
                                              by
                                                • Recommended
                                                STONE TILE
                                                THE STONE TILE THAT I PURCHASED LOOKS GREAT!
                                                by
                                                  • Recommended
                                                  Best Home Depot in the area
                                                  The Hamilton Mill Home Depot provides great Customer Service and support the store is always clean and well stocked
                                                  by
                                                    • Recommended
                                                    GREAT SERVICE -
                                                    Amira, Tristen, customer service, and associates on Sunday 8/13 were helpful, patient, and made a horrble experience into a great one !
                                                    by
                                                      • Recommended
                                                      Thank you, Cliff. Pay attention HD corporate.
                                                      It’s been a while since I had a good review for Home Depot. I’m leaving this since an employee by the name of Cliff helped provided true customer service and helped me with purchasing tools. I only hope others learn what he understands.
                                                      by
                                                        • Recommended
                                                        Great Customer Service
                                                        Always a great experience. Ask for Charles, because he really is a great resource with such an energetic and friendly attitude.
                                                        by
                                                          • Recommended
                                                          Great store
                                                          I always enjoy shopping at the Hamilton Mill Home Depot. The store is clean and the employees are always helpful in assisting me.
                                                          by
                                                            • Recommended
                                                            Excellent costumer service
                                                            I made a big purchase in the store and Ms, Loretta Hodge was always very helpful. I will go to look for this lady to help me out with future purchases
                                                            by
                                                              Showing 1-30 of 701 reviews

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