#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(720)497-6264
Tool & Truck Rental(720)497-6270
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
16900 W Colfax Ave
Golden, CO 80401
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Customer Store Reviews

  • 4.7 out of 508 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (508)
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Showing 1-30 of 508 reviews
Very helpful staff
Very helpful staff
by
  • Verified Purchase
  • Recommended
I stopped in to purchase a toilet and had a pricing problem. Jason the manager stepped up and to...
I stopped in to purchase a toilet and had a pricing problem. Jason the manager stepped up and took care of the issue. I am very please and yes this store provided great customer service from the time I came in to the time I left.
by
  • Verified Purchase
Everyone is so helpful and kind. I regularly go to this location to pick things up for my husband...
Everyone is so helpful and kind. I regularly go to this location to pick things up for my husband who is a General Contractor. I am not, so image someone who is blind to the world of construction entering into a Home Depot, I think I have only manager to figure out the paint section and only because there is always someone there to help me. Find most other things is a maze with cryptic sign that usually end in the lighting department from some reason. I can always count on someone to point me to the correct shelf and item.
by
  • Verified Purchase
  • Recommended
Excellent store
Excellent store
by
  • Verified Purchase
  • Recommended
The sales associates did a great job with my return.
The sales associates did a great job with my return.
by
  • Verified Purchase
  • Recommended
Great store and very easy to shop.
Great store and very easy to shop.
by
  • Verified Purchase
  • Recommended
Briana at check out was great and made the day.
Briana at check out was great and made the day.
by
  • Verified Purchase
  • Recommended
Terrific cashiers and management at this store. And kudos to Red in the Paint department for doin...
Terrific cashiers and management at this store. And kudos to Red in the Paint department for doing such a great job! (And she loves my dog)!!!
by
  • Verified Purchase
  • Recommended
Store neat and easy to find what I needed
Store neat and easy to find what I needed
by
  • Verified Purchase
  • Recommended
Ask for Steph, she's great! Helpful, knowledgeable, and great service all around!
Ask for Steph, she's great! Helpful, knowledgeable, and great service all around!
by
  • Verified Purchase
  • Recommended
The store manager, Megan provided outstanding customer service. She's extremely knowledgeable, d...
The store manager, Megan provided outstanding customer service. She's extremely knowledgeable, detailed and quick to process special orders
by
  • Verified Purchase
  • Recommended
Everyone I seek assistance with went above and beyond their regular role and directed me to what ...
Everyone I seek assistance with went above and beyond their regular role and directed me to what I was searching for, thank you
by
  • Verified Purchase
  • Recommended
Sick and tired of this new trend of putting product in the isles. You can't even walk down the is...
Sick and tired of this new trend of putting product in the isles. You can't even walk down the isles with a cart.
by
  • Verified Purchase
Excellent customer service
Excellent customer service
by
  • Verified Purchase
  • Recommended
Great helpful and pleasant people.
Great helpful and pleasant people.
by
  • Verified Purchase
  • Recommended
I waited a very long time in line at the returns desk because the only employee at the desk was o...
I waited a very long time in line at the returns desk because the only employee at the desk was on her first day and had not been trained to help customers at the return desk. Then I walked around in the lighting department for a very long time because there was no one working at that department. Last week, I looked for help in building supplies. When a male employee finally showed up, he offered help to a male customer who was leaving the department. I waved, smiled, caught his eye, but he turned and walked away. When I caught up, I asked why he ignored me, he said he was too busy and was closing that aisle. I do have some good to say: Laurie, a head cashier, went out of her way to help me recover a lost item. She is a gem and I appreciate that HD has made at least one good hire. My positive interaction with Laurie was on 11/5 at around noon. HD should buy her lunch.
by
  • Verified Purchase
  • Recommended
This was my first experience at this Home Depot in Golden. I had limited time, so I popped in bef...
This was my first experience at this Home Depot in Golden. I had limited time, so I popped in before an scheduled appointment looking for outdoor floor mats after having searched unsuccessfully online the day before. The store is well lit and welcoming. The layout of the store is great and the personnel are the terrific. Everyone I asked for help ( FIVE of them) was kind courteous helpful and friendly! I am so impressed with this first visit that I plan to return soon to browse and check out the entire store!m Kudos to the store manager and to the his great staff! It is definitely on my shopping list destination now!
by
  • Verified Purchase
  • Recommended
Friendly, informed staff. Store is organized, clean and well stocked.
Friendly, informed staff. Store is organized, clean and well stocked.
by
    • Recommended
    Pro desk employees are amazing
    Pro desk employees are amazing
    by
    • Verified Purchase
    • Recommended
    Every employee at The Home Depot # 1522 that I have ever had contact with has been pleasant, info...
    Every employee at The Home Depot # 1522 that I have ever had contact with has been pleasant, informative, and helpful. I look forward to going to this store every time I go there.
    by
    • Verified Purchase
    • Recommended
    This store has helpful, friendly clerks and the manager always makes sure that things are made ri...
    This store has helpful, friendly clerks and the manager always makes sure that things are made right if there is a problem. This is my go-to store!
    by
    • Verified Purchase
    • Recommended
    The employees bend over backward to be friendly and helpful. A great selection of merchandise. I...
    The employees bend over backward to be friendly and helpful. A great selection of merchandise. If I were not 89 years old, I'd like to work there.
    by
    • Verified Purchase
    • Recommended
    This is a great store! Their employees are available and very knowledgeable! I’ve been going to t...
    This is a great store! Their employees are available and very knowledgeable! I’ve been going to this Home Depot all summer and I owe my success on these helpful employees!
    by
    • Verified Purchase
    • Recommended
    If there has ever been a time that I needed to locate an item, I have found that this store has a...
    If there has ever been a time that I needed to locate an item, I have found that this store has associates that are more than willing to help. This store is above most in Customer Service that is friendly, helpful and courteous. The store is clean and well stocked and I often just enjoy "window shopping" to see all that is available to enhance one's home.
    by
    • Verified Purchase
    • Recommended
    Supervisors and upper management need to be trained on what customer service means.
    Supervisors and upper management need to be trained on what customer service means.
    by
    • Verified Purchase
    1 found this review helpful
    Best employees I’ve ever dealt with!!!!
    Best employees I’ve ever dealt with!!!!
    by
    • Verified Purchase
    • Recommended
    Jason and Cale are very knowledgeable, friendly and they love to help costumers . I can't thank ...
    Jason and Cale are very knowledgeable, friendly and they love to help costumers . I can't thank them enough for the great help!!!
    by
    • Verified Purchase
    • Recommended
    Great store. Location ,services, in stock items and friendliness !
    Great store. Location ,services, in stock items and friendliness !
    by
    • Verified Purchase
    • Recommended
    Mary is awesome at customer service.....
    Mary is awesome at customer service.....
    by
    • Verified Purchase
    • Recommended
    Ky is one if the nicest ladies you will ever meet. I love going through her line
    Ky is one if the nicest ladies you will ever meet. I love going through her line
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 508 reviews

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