Reviews for Glendale III #405

We have visited this location multiple times in the last week because of a new project and we have received such great customer service each time. We especially want to recognize Mike H and Duane. They both went above and beyond and made our visits so pleasant.

A very long wait for help.

This store is top of the line with product and friendly staff!

Happy I came in to shop

Last thing was our oven range & completely satisfied

Anne Crawford made me like feel like I was the only one in the star. This woman has the patience of a saint.

Ms Dawn deserves a shout out for being very helpful an patient with us. Her sharing suggestions about other similar products was appreciated an helpful. only problem was i didn't have more money to spend on things wanted.

Needed to purchase several items. Was able to get everything that I needed on one trip,

Went to this store to purchase a high impact battery operated impact wrench. Found the one I wanted and the employee would not give me the dang tool. She held onto it until I was ready to check out. She said that I can retrieve it in “Self Checkout” when I’m ready. I went to “self checkou” and a different employee retrieved the wrench from lock up and she took the gun that I was using and rang up the product. She held the wrench in her hand until the receipt came out, before finally handing it to me and walked off. I’ve purchased multiple tools from this place, some 4 times more expensive than this $99 wrench. Never been treated more like a crook ever before in my life.

Immediately upon coming in the store I was warmly greeted. I asked for someone who could help with a special project and was directed to Johnny. Johnny sat me down and looked at my picture I got from Pinterest and listened to all of my questions on the how to. Then he started drawing it out for me. He walked me through all of the tools and all of the techniques I’d need. Johnny walked the store and helped me find every piece and showed me how to use each one. He gave me suggestions as well. As a DIYer I know that even the smallest projects have their learning curves. Johnny made me feel like I can do this 100% start to finish and made sure I was equipped with all of the knowledge and techniques I’d need for it. I’m more excited about this project now than I was before going to Home Depot. I can’t thank Johnny enough for the way he took care of me through this process. He greeted everyone we passed and made them laugh or smile too. He was funny, relatable, welcoming, knowledgeable and all around a great teacher the entire time. I’m now prepared and confident in my little DIY project and can’t wait to see how it turns out. Thank you so so much Johnny!!!!

My home depot is fairly close by and usually has every home improvement thing that I need.

We had the pleasure of being assisted by Nancy McCormick. She was extremely helpful

I gave her a list of oppstios on dish washer She came back with another list and we picked what wss a grest investent togethrr WHAT A TEAM we were, great job

Great place to shop, staff and cashier are very helpful. it was a delight shopping excursion!!

Recently had to return a broken lawn mower. I bought the 2 yr warranty and because it was over a year, had to use the Hdprotectionplan route with an outside agency. They were very helpful and l received my reimbursement in a very timely manner

I went to Home Depot today with my elderly father who has difficulty walking. Normally he’ll use one of their motorized chairs but none were available. We greatly appreciate the associate who asked if we needed help, then walked us over to help us find the item we were looking for. He also asked if we needed a motorized chair. We were finished shopping at that point but it was nice of him to go out of his way to ask.

I had a laundry list of supplies that my handyman sent me into the store with. Not knowing where to start Jonathan Chloe and Michelle came to the rescue with Enthusiasm and a willingness to help. It made my day and saved me a ton of time

Henry was very knowledgeable and helpful with our portable evap cooler purchases. He answered every question we had and made our purchase experience fun and easy. Thanks Henry.

Materials were available and fairly priced

My go to HD. Superior service and Staff!

I just want to give a shout out to this location for going above and beyond. There's a particular product that I've been looking for and unable to find online or in store. The employees at this location went out of their way to help me find the item and gave me an arrival date so I wouldn't have to waste any more time going from location to location. Thank you Michelle, Dominique, Mark, and Thomas. You guys really made my day and I appreciate you.

Ron from hardware helped me the entire time I was in the store thank you so much.. definitely coming back

I took my folks to your store, my father was surprised I went to your store but he really enjoyed the friendly Home Depot employees. Everyone was very helpful. Made sure we had someplace to site to purchase the Dishwasher to helping my Dad (95 yrs old) to checking out a small purchase at the checkout stations.

Dave is amazing. He was helpful, cheerful and went the extra mile to help me find exactly what I needed for my project. Dave needs to teach classes on customer service! #belikedave Nicole was very helpful, too. She is positive and kind.

I go to this store often and familiarity of employees is satisfying

Duane was so helpful during my visit. So nice to know customer service is a live and well!

BRI IN GARDEN THE BEST

Too hard to get help in this store, especially the paint counter. Employees are generally not helpful and not friendly.

The employees are very knowledgeable. They are very friendly and they make me fill like part of the Home Depot family

Brandon on the front line and Gus in Hardware made this trip all the better.