#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)670-3457
Tool & Truck Rental(718)670-3420
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
131-35 Avery Ave
Flushing, NY 11355
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Customer Store Reviews

  • 4.5 out of 357 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (357)
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Showing 1-30 of 357 reviews
Cashier at the contractor check out, super nice and professional
Cashier at the contractor check out super nice and professional, Everytime I shop here she is always polite and helpful, regardless of the busyness going on
by
    • Recommended
    Asked for tip
    In all my years going to different HD I have never had an employee approach me to help me and then ask me to give him a tip. Unbelievable.
    by
      Great customer service especially at the pro desk. Cashiers simone, and caretta.
      Coretta. Love the many different products that I have purchased over the years. I am a loyal customer for 17 years now.
      by
        • Recommended
        Worst customer service
        On December 20, 2023 5:10PM Daniela from customer service was extremely rude and unhelpful. They seemed like it was a bother when we were asking questions about an item in stock. She did not want to be there.
        by
          Horrible customer service
          I very rarely wait with reviews about businesses I shop at or go to, but I just feel that I really had to do it this time because something has to be done. It’s a shame that the store of this magnitude is not focused on customer service
          by
            1 found this review helpful
            Better Personal, More helpful then i can ever remember!
            From the moment i walked in with my whole shopping list, many people were tripping over themselves to accommodate
            by
              • Recommended
              Rude employees
              An employee was very rude to me and helped me poorly. He wouldn’t answer my questions back and he wouldn’t make my shopping experience any better. He had to make it so harder for me and difficult on purpose. You guys need to train your employees better to improve customer service.
              by
                Bridget was Excellent!!
                Thanks to Bridget, I got a brand new replacement set of keys!! She was fantastic, funny, nice & knowledgeable!! It was nice considering that Home Depot staff usually don't offer help & look pretty miserable all the time!! Facts!!!
                by
                  Great features
                  I bought different kind stuff a few day ago. And I am so happy
                  by
                    • Recommended
                    Such a huge store!
                    Amazing prices and very helpful
                    by
                      • Recommended
                      True off Pigeon and Lantern Flies
                      I regularly buy Harris Concentrated Vinegar to combat pigeon and Lantern-flies from perching on my balcony and it keeps them from returning.
                      by
                        • Recommended
                        Found it here!!
                        Love shopping here!!
                        by
                          • Recommended
                          Horrible installation service!
                          I purchased a Samsung.gas oven which included installation and removal of old oven. The technician clearly indicated that he did not have the correct wrench for the job and did not want to spend any more time on this particular job. All the job called for was an adjustable wrench. My building maintenance supervisor completed the jon in 5 minutes and removed the old oven. This is the first bad experience I have had with your store in the past 3 decades, so in fairness it was an exception to the norm.
                          by
                            1 found this review helpful
                            Excellent Cashier Service Quick & Efficient Checkout
                            Staff was extremely friendly. They were knowledgeable about the products offered. The cashier line moved very fast with the assisted self checkout. Sale Cashier Emmanuel did a wonderful job. Thank you Home Dept.
                            by
                              • Recommended
                              Tree Buying
                              I came here to buy a tree and Richard M helped immediately, had no problem to open up any tree we wanted to see, great help and even helped us put the tree on the car. Great service.
                              by
                                • Recommended
                                i will rate this place 5 star overall
                                this place is extremly helpful and friendly
                                by
                                  • Recommended
                                  Home depot
                                  good choice to buy new product
                                  by
                                    Excellent attention
                                    SHakeena was very knowledgeable and quick to provide real solutions.
                                    by
                                      • Recommended
                                      Best Home Depot
                                      Everything neat, clean and in stock. Friendly, efficient and helpful staff in the store and in the parking lot!
                                      by
                                        • Recommended
                                        After the purchase
                                        I had a very heavy load (pallete of tiles and supplies) Maria and Emmanuel helped me to my car and loaded it everything into my car and refused a tip afterwards. They are incredible employees. All employees should follow their model.
                                        by
                                          Clean store and gear customer service from Nicole
                                          I recently purchased a home and been to a few different Home Depot’s- most of the time the employees don’t care to help or seem miserable. This time I met Nicole while I was purchasing in garden and she was the sweetest person, so welcoming and really went out her way to help me. There was also such a long line of rude people and she handled it so graciously, such a nice person I will def come back to this Location because of her.
                                          by
                                            Do go to the Avery Home Depot
                                            There are booting vehicles. Do not go to this location.
                                            by
                                              • Recommended
                                              2 found this review helpful
                                              Commend a very helpful and professional staff
                                              I just want to commend a very helpful and professional staff, her name is Shontay and she is responsible for the blinds customization. Without her help, the shutters in my new home would not have been completed, because other employees would not take the initiative to help customers.
                                              by
                                                • Recommended
                                                who you need to ask for
                                                Ask for Shak. He was very helpful, patient, and knowledgeable. Shak ran the whole store with me even took my two carts to the register and told me anytime I return back to the store to please look for him and I will!
                                                by
                                                  • Recommended
                                                  best customer sertvice
                                                  Product I wanted was not in Hardware Dept. Maria cashier was able to find it for me.
                                                  by
                                                    • Recommended
                                                    Great Example for Other stores.
                                                    Whether shopping or returning the staff at this store are always friendly and welcoming. I enjoy shopping for my needs here.
                                                    by
                                                      • Recommended
                                                      Store managers and staff are very friendly. They are helpful and kind. Store was clean. Make sure...
                                                      Store managers and staff are very friendly. They are helpful and kind. Store was clean. Make sure you know what you need to buy so you can get in and out quickly. Store is very large. I will go back to this store again!
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      From manager to associates, poor response to no response to resolve issues with purchases made of...
                                                      From manager to associates, poor response to no response to resolve issues with purchases made of over $4000. Had to call customer care # to get anyone to listen.
                                                      by
                                                      • Verified Purchase
                                                      The store employee Millxi, Subihen helps me a lot. I find the product I were looking for it.
                                                      The store employee Millxi, Subihen helps me a lot. I find the product I were looking for it.
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      THE MOST HELPFULL PERSON THERE WAS THE Cashier
                                                      THE MOST HELPFULL PERSON THERE WAS THE Cashier
                                                      by
                                                      • Verified Purchase
                                                      Showing 1-30 of 357 reviews

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