Reviews for East Port Richey #6865

Love the nice employees and kind folks.

8/2/22 Christian in millworks is rude and unprofessional. Maria asked where a type of panelling was, he pointed to the aisle we stood in, never looked at her or us. We told him we couldn't find it, he said he would send someone over, again never looked at us and never stopped walking away. After waiting for some time we asked a lumber associate who tried for a while to find and began trying to call Christian.l since it was in his area. He had turned his phone off and left it on the desk.

We were waited on immediately, didn't have to look for someone with exceptional attention to what we needed & went beyond what we were expecting. New guy Bob & a super helpful lady didn't catch her name but Thank You!

I pulled up in my F250 Tremor and Shawn quickly moved shopping carts out of the way of myself and other trucks pulling in. Moving twice as fast as other employees in the lot. Great employee!

I bought a Ryobi mitre saw several months ago and it was defective because it did not cut true. Through the assistance of “Lou” in tool rental, Maria, dept mgr, and Chrissy, customer service, they solved all my problems regarding my return. Can’t say enough positive things about them. They were excellent examples of how to treat people and solve problems. Was completely satisfied with my trip to this Home Depot and will recommend them highly to my family and friends.

The refrigerator is great and the sales person was awesome. Thx u

We recently came to visit for 3 months and though the staff don't know us, they go out of their way to be helpful and courteous. They are available, approachable, and outgoing.

I love shopping at this Home Depot because of the knowledgable staff, friendly service, easy layout and convenient location. I spend too much time here, but it is easy to take on new projects when so many at this location can give some guiding tips about the products needed and tools to use.

Had plenty of shop vacs to select from

Sales staff does not know what is required for a refrigerator installation.

I can find Easy everything what I need

A frustrating checkout trying to use our military discount for the first time was defused by our cashier Rene who walked us through the process of downloading the app in order to access our QR code. If Rene was not there, with the patience of a saint, we would have left and never returned. Our purchase was significant enough to get the offer we were promised. Thank you again, Rene.

My cashier was very thoughtful, courteous and helpful. She got her supervisor involved in getting authorization for no interest within 18 months. This was above and beyond because my coupon had expired for the offer just two days prior. They are both to be commended for their caring consumer service! Sorry I forgot supervisor’s name but Charlene was my cashier and was awesome! Thanks to both!!

Al. I have had are good experiences Nothing bad to say

I was very impressed with the helpful people working in the garden area. I got everything I needed with excellent service.

This store always has what you need and are always ready to help. Customer Service is not Dead.

The store was busy, but all the associates were able to help and or direct me to who could .

We had a great time picking out our laminate flooring because associate Vinh was so friendly & helpful.

This New Port Richey Home Depot is my favorite Home Improvement Store to shop in. I much enjoy the friendly help from this group of employees & feel like I make new friends or see familiar faces, not only of the helpful employees, but of the customers, as well... Each time I shop here... Thank you, Michael

Each and every time I enter the store I'm always asked if I can be helped and they leave me right to what I'm looking for

I was able to find someone right away to help with a question in the plumbing aise. Then Debra in the garden center was very pleasant and helpful with my large purchase of topsoil. She rang me up and arranged for someone to come (in 5 minutes!) who loaded 10 of the 40 pound bags into my trunk. I was very happy with all the help I recieved and how pleasant everyone was.

Employees are always willing to help me. Being in a wheelchair they are very attentive to me which is nice. They give me space to shop but are right there to help if needed. They also put my purchases in my car for me very nice.

Does not take FL driver’s license with veteran designation for veteran discount. Other stores in Pasco, hillsborough and Pinellas accept - recognizing FL has been provided credentials before it indicates VeTERAN.

Have always had a great experiance when I have gone to Homedepot Port Richey

Home Depot gives Military Discount!. But They Don't for Appliance why not! we all serve our county Proudly.

Every employee I encountered on my visit was incredibly kind and helpful! I didn't pass by a single employee without being greeted. Janice at checkout was amazing and helped me very quickly scan my items and apply my tax form. There were some other gentlemen around the store that helped me a lot, I unfortunately can't remember their names off the top of my head, but there was a gentleman with a black face mask that helped me get some items from a tall shelf, and another gentleman with a black stud earring that asked how my shopping was going and was able to point me in the direction I needed to go. I previously worked retail myself for ~8 years and I'd say this was a 10/10 experience!

Cashier had an attitude, wish I never got in her “phone sales” line, should of stopped transaction and left store but didn’t want to reload concrete at another location “which she offered no help loading after I bought it

All services there is 100%

I visites Home Depot at Ridge Rd. and Little Rd. I needed information on an electrical problem and the salesman was able to provide the neccessary information. Thank you

Very clean an organized