Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (402)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 402 reviews
Apr 20, 2023
Electrical department
I have been coming into this store since it opened. In the last few years, i have had the pleasure of getting to know Sergio in the electrical department and I always appreciate when he is there. If i have any need that i cant take care of myself he is there to help. He always greets you with a smile and friendly attitude and that is appreciated.
by
Recommended
1 found this review helpful
Mar 14, 2024
Check Register Employee Dodie
She went out of her way to assist us with checking out and honoring our military discount. It was very much appreciated.
by
Recommended
Jan 6, 2024
persistence
Nathaniel, had a lot of patience while trying to find my receipt from an on line purchase along with two other customer service associates. For some reason they could not find it; however my wife was able to find the receipt and gave Nathaniel the proper info & Nathaniel did a fine job with his patience and I was able to return a malfunctioned product.
Nathaniel thanks for your patience and effort to satisfy a long time Home Depot Customer. JJ Hernandez
by
Recommended
Dec 17, 2023
Fantastic customer service
It was my second time going to Home Depot for the day. It was late when I had to return to the store and I was tired. Nikita, the sales associate immediately greeted me and asked it I needed help which I did. She asked me a few questions and directed me where I needed to find the item I was looking for. She was a great help.
by
Recommended
Nov 4, 2023
Great Services at Appliances
Bought a Samsung refrigerator. Very happy with the purchase.
by
Recommended
Oct 28, 2023
Fantastic Service!
Just took a trip to Home Depot... great service from beginning to end! I particularly had fantastic assistance from David and Nate in the Doors and Windows Department!
by
Recommended
Oct 22, 2023
Great Service
We have been doing an extreme remodel and addition to our home here in Brea. It has been a crazy experience. All those who work at this Home Depot have gone above and beyond to help us with EVERYTHING. I wish I had everyone's names because I would like to give a shout out to each person individually.
by
Recommended
Oct 5, 2023
Great Customer Service
I had a great experience today at the East Brea Store! I just came in for a gift card but I left with a Pro Account & my gift card. She asked what the card was for and when she found out it was business related Scarlett told me about the Pro Account! I signed up right away! I love the idea of getting point and rewards for shopping here! Thanks Scarlett!
by
Recommended
Sep 25, 2023
Employees Rule!
The service I got at this Home Depot was top notch! Helpful employees, courteous cashiers. I did a return and purchased a new different product in under 10 minutes.
by
Recommended
Sep 20, 2023
GREAT WORKERS
Had to replace an old blade on a saw. A worker named Bailey helped me. He knew what he was doing and he was super kind he made the experience great. Thank you Bailey!
by
Aug 4, 2023
exceptional garden department
I recently purchased a tree. the associate on duty placed the item in my cart and followed me out to my car to put it in the car. Polite and helpful.
by
Recommended
Jul 30, 2023
Great Customer Service
I was there recently I staff was so helpful I would definitely go again.
by
Recommended
Jul 24, 2023
Everything I need.
I am a retired woman and I love gardening. This store always has what I need and if it is something I need to order. It is a snap to get it.
by
Recommended
Jul 15, 2023
GREAT CUSTOMER SERVICE
We were going to buy the fridge shown in the display but at the last minute, someone bought it online, and we had to find another one. The cashier helped us going thru this, and such a great customer service. Thank you Jarret Serrano
by
Recommended
Jun 18, 2023
Personable
I was helped by a wonderful employee. Dodie made me feel right at home. She us a inspiration, more people should be like her.
by
Recommended
Jun 17, 2023
Regina is fantastic to work with
We worked with Regina in designing our new kitchen. She is wonderful to work with.
by
Recommended
Jun 11, 2023
Great Service--Helpful and Friendly!
Whenever I go to the East Brea Home Depot, it's always clean. The great thing is that there are enough service people to offer help when I need it. Particularly helpful are the folks at the Service Desk. They have made returning items so reasonable. They make good use of their electronic record keeping, and that makes making an exchange for another product a breeze!
by
Recommended
Jun 7, 2023
Great customer service
I love coming to the store out of the 3 Home Depot stores I visit. It is very organized, clean, and the employees are helpful. This is truly a professional team working at this Home Depot.
by
May 25, 2023
Great employees willing to help
Three different employees assisted my until I checked out.
by
Recommended
May 22, 2023
WE ALWAYS FINDS HELP FOR ALL OUR NEEDS
WE BUY DIFFERENT ITEMS FOR OUR HOME AND ARE WELL SATISFY
by
Recommended
May 21, 2023
Easy New Barbecue Purchase
I took my husband shopping for a new barbecue. He knew what he wanted. We went to Home Depot East Brea location. We always find what we are looking for at that location. It’s further from our house, however the friendly service and items in stock are worth the trip. This trip was no different. When we began to look at the barbecues, immediately a salesperson came to offer help. Upon checking the computer, she found there were none on the floor. We were directed to the customer service desk. One person helped us determine the necessary parts to connect it, while the other helped have it brought down from storage. We paid and two gentlemen help load it in our car. Quick and easy we have just what he wanted! Thanks Home Depot!
by
Recommended
May 19, 2023
Great job at the ceiling fan department
I bought a a ceiling fan and had a problem and the person that was great
by
Apr 27, 2023
Wrong Color Paint
I specifically asked for a quart of semi gloss Black paint to do some touch ups on my door. When I got home and opened the can of paint it was White! Needless to say I was very upset because it was a total waste of time, money, cost of gas, and paying someone to do the job and now having to return to Home Depot and return the product! I called and spoke with Hugo & explained the situation. Hugo was very understanding and said that he would make it right because Home Depot wants Satisfied Customers. I returned the white paint and Hugo stepped up and gave me what I needed. Thank You Hugo; you will go far in the Home Depot world because you know how to deal with customers and the general public. JJ H-----------------z
by
Recommended
Apr 5, 2023
A SHINNING STAR @ THE BREA HOME DEPOT!
I'M A Pro Xtra CARD CARRIER & SHOP @ HOME DEPOT AT LEAST ONCE A DAY! ALL YOU NEED IS A BURGER STAND OR STARBUCK'S COFFEE INSIDE & I JUST MIGHT NOT WANT TO LEAVE!
AND I'M VOTING FOR DODI AS HOME DEPOT SALESPERSON OF THE MONTH!
by
Recommended
Mar 23, 2023
Very Friendly Employees with Great Sense of Humor + Great Services
I had a great and fun time shopping at this Home Depot. When I was returning a couple of items, Aidan and One greeted me and joked about they fight over who gets to help the next customer first. That made me laugh like crazy! I then had a question about water heater, and Chris provided me with such detailed information! Their positive vibes made my shopping experience so wonderful!
by
Recommended
Jan 7, 2023
Really good customer service.
I found plants thar are difficult to find and homedepot have them. All make all my shopping for paint, doors any tool that o need for my projects I homedepot and great prices
by
Recommended
Dec 13, 2022
Amazing Customer Service
It wasn’t a particularly challenging purchase, it was just noticeably warm and generous. In particular, Ali in the paint department and Lily at the cash register were exceptionally helpful and nice. Made my day.
by
Recommended
Dec 12, 2022
Clean and knowledgeable
Home Depot employees are polite and always helpful! I can’t go anywhere else because of that.
by
Recommended
Nov 28, 2022
Long Wait For Service; Otherwise Okay.
It took a while to connect with an employee who could help me in the department where I needed help.
Reasonable prices on many items.
by
Recommended
Nov 6, 2022
Once again Home Depot nails it!
Too many times iI have gone to hardware stores to find something I need to complete my project. Unlike traditional carpenters I custom design my projects. In doing so, my needs may be a little different than most. The staff at Home Depot Brea have been very helpful in my success. Bailey and Abe were polite and had great suggestions to help me complete the tasks at hand. Thank you both.