#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(305)278-7884
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13501 S Dixie Hwy
Pinecrest, FL 33156
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Customer Store Reviews

  • 4.7 out of 736 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (736)
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Showing 1-30 of 736 reviews
GREAT STORE AND CHUDNEY THE SERVICE DEPARTMENT REP AMAZING AND HELPFUL!
GREAT STORE AND CHUDNEY THE SERVICE DEPARTMENT REP AMAZING AND HELPFUL!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I love Home Depot. The employees are helpful and they always have what I need. They make shopping...
I love Home Depot. The employees are helpful and they always have what I need. They make shopping for home improvement easy.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
If I'm not able to get the customer service and Cutler Bay Miami Fl (Thanks to Carolina who thoug...
If I'm not able to get the customer service and Cutler Bay Miami Fl (Thanks to Carolina who thought i wanted to steal a plant pot!)if I'm not able to get the customer service on a 150nd Coral reef drive Miami FL (Thanks To Patricia treating customerlike cattle Or straight up TRASH) Then I'll definitely travel outside of my neighbourhood to patronise a store that's going to treat me like a human being thank you Jessica at store number 6306 for simply being professional having mannerisms and treating me like I was a person! If you're of a certain colour or a certain race you definitely are profiled when entering these stores and then because they think you don't speak Spanish they start speaking Spanish to disrespect you but I politely let them know despite the colour of my skin I do comprehend! Profiling in some stores. Not store #6306....I've not ran into this behavior at this store!
by
  • Verified Purchase
  • Recommended
Shopping limited to the garden section. Tremendous choices; high quality. Very helpful employees
Shopping limited to the garden section. Tremendous choices; high quality. Very helpful employees
by
  • Verified Purchase
  • Recommended
THIS IS THE BEST HOME DEPOT STORE.
THIS IS THE BEST HOME DEPOT STORE.
by
  • Verified Purchase
  • Recommended
Friendly, professional, helpful employees!
Friendly, professional, helpful employees!
by
  • Verified Purchase
  • Recommended
THE WORST DELIVERY EVER. MACHINE CAME DENTED - IN MORE THAN 1 SPOT. AND THE INSTALLERS COULD NO...
THE WORST DELIVERY EVER. MACHINE CAME DENTED - IN MORE THAN 1 SPOT. AND THE INSTALLERS COULD NOT INSTALL THE APPLICANDE TO THE SAME PLACE THAT I HAVE AN APPLIANCE. RIDICULOUS.
by
  • Verified Purchase
  • Recommended
I love this store, as it is close by, the staff are very helpful and friendly, and the store is a...
I love this store, as it is close by, the staff are very helpful and friendly, and the store is always organized and clean. I found the products I needed without hunting all over the store. Everything was clean and neat and the associates were ready to help when I asked for it.
by
  • Verified Purchase
  • Recommended
the store is clear and employees are friendly
the store is clear and employees are friendly
by
  • Verified Purchase
  • Recommended
I have ordered a bathtub with expected day to pickup April, 15th. I have received the confirmatio...
I have ordered a bathtub with expected day to pickup April, 15th. I have received the confirmation that the product was delivered to the store at that day, but they can’t find my order on the store at it has passed 4 days already. This is the 4th time I am coming to the store and still don’t have the product and every time I come here I get different information. I was told that they took 48h to release the product, after that I was told it is on the truck and would be delivered Saturday and on Sunday I was told the full store is under inventory and no trucks were unloaded. Total lack of organization and respect!!! I have workers on my house waiting to install the bath since Thursday. I will start having financial losses associated to that lack of organization. I didn’t expect that from Home Depot!!!
by
  • Verified Purchase
Crew is always helpful and pleasant.
Crew is always helpful and pleasant.
by
  • Verified Purchase
  • Recommended
The best Customer sERVICE i HAVE RECEIVED AT THE Garden by an associate named Dailee!!!!!! She a...
The best Customer sERVICE i HAVE RECEIVED AT THE Garden by an associate named Dailee!!!!!! She anticipated all of my needs and made my shopping experience memorable.
by
  • Verified Purchase
  • Recommended
Best shopping experience you’ll ever have. Everyone is helpful and knowledgeable.
Best shopping experience you’ll ever have. Everyone is helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
Great service and very competitive prices.
Great service and very competitive prices.
by
  • Verified Purchase
  • Recommended
Walked into the store early this morning to purchase an appliance. I was greeted by Diana, Specia...
Walked into the store early this morning to purchase an appliance. I was greeted by Diana, Specialty Sales Assistant Store Manager and her staff. Very knowledgeable and professional individuals, she help me to select exactly what I needed and they looked up available discounts for me, without asking. I was in and out of the store in 20 mins. Very pleasant experience in HD this morning!
by
  • Verified Purchase
  • Recommended
I shop at this store because of proximity, good neighborhood, Publix and Pollo Tropical near by. ...
I shop at this store because of proximity, good neighborhood, Publix and Pollo Tropical near by. Also, the employees are good people. However, your wood department needs better stock, more stock, more variety. The store on 127th and Kendall has a better stock and larger wood department but I don’t like shopping at that store. Parking is a hassle and i never get good service there. I go there when I need to choose good wood.
by
  • Verified Purchase
  • Recommended
The fact that we, my husband and I, do not go to any other store, says it all for me. Products a...
The fact that we, my husband and I, do not go to any other store, says it all for me. Products are available and if they are not, personnel assists with knowledge and responsibility in finding it and making sure you, as a customer, receive the pertinent attention. We live closer to other stores but we always come to the Pinecrest store, it’s “our store”. Truly! Thank you for your support.
by
  • Verified Purchase
  • Recommended
Operations Manager, MaShun Cowans, is excellent. He resolved an issue I was encountering the day...
Operations Manager, MaShun Cowans, is excellent. He resolved an issue I was encountering the day I went to this store. Mr. Cowans displayed professionalism, care, patience and a disposition of wanting to help. He embodies what a true manager is all about. I hope to some day soon, see him as a Store Manger - he truly deserves to be.
by
  • Verified Purchase
  • Recommended
It’s big and spacious with a wide variety of merchandise and I enjoy taking my time shopping arou...
It’s big and spacious with a wide variety of merchandise and I enjoy taking my time shopping around within this location without a care for time. Simply because the service is great and it’s very encouraging and gives me ideas that I didn’t think of before arriving at the store, because of the layout I’m guessing. It’s an amazing place for shopping, and maybe the only thing to put “the icing on the cake” is to have an aquarium or two either in the garden or within your furniture display :)
by
  • Verified Purchase
  • Recommended
OUTSTANDING CUSTOMER SERVICE GIVEN!!!!
OUTSTANDING CUSTOMER SERVICE GIVEN!!!!
by
  • Verified Purchase
  • Recommended
This place feels like home.
This place feels like home.
by
  • Verified Purchase
  • Recommended
Every clean inside and outside. Ingrid always pleasant to talk to.
Every clean inside and outside. Ingrid always pleasant to talk to.
by
  • Verified Purchase
  • Recommended
Exceptional customer service!
Exceptional customer service!
by
  • Verified Purchase
  • Recommended
I had an unpleasant experience with another employee Doris. Another employee Tara stepped in and ...
I had an unpleasant experience with another employee Doris. Another employee Tara stepped in and went above and beyond to assist me. She was vey helpful and polite. Thank you Tara!
by
  • Verified Purchase
  • Recommended
I LOVE THIS STORE,SOME EMPLOYEES ARE NICE AND SOME NOT. AND SOMETIME WAIT FOR A LONG TIME. THAT'S...
I LOVE THIS STORE,SOME EMPLOYEES ARE NICE AND SOME NOT. AND SOMETIME WAIT FOR A LONG TIME. THAT'S OK I STILL LOVE IT, THAT'S WHY I GAVE 4 STARS
by
  • Verified Purchase
  • Recommended
Great store with amazing employees!
Great store with amazing employees!
by
  • Verified Purchase
  • Recommended
This is the only Home Depot Store I usually go, not only because is closer to my home but because...
This is the only Home Depot Store I usually go, not only because is closer to my home but because the friendly atmosphere and care some of its associates show, specially one by the name of Shirley. Every time I go there employees are just happy and eager to help. The store is kept clean
by
  • Verified Purchase
  • Recommended
Y’all have very good lot attendant they keep it very clean outside just keep them hydrated
Y’all have very good lot attendant they keep it very clean outside just keep them hydrated
by
  • Verified Purchase
  • Recommended
Very clean store keeper the good work
Very clean store keeper the good work
by
  • Verified Purchase
  • Recommended
Lilia in customer service is top notch! She helped me 100%. Great employee
Lilia in customer service is top notch! She helped me 100%. Great employee
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 736 reviews

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