#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(305)278-7884
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13501 S Dixie Hwy
Pinecrest, FL 33156
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Customer Store Reviews

  • 4.7 out of 736 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (736)
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Showing 1-30 of 736 reviews
The car parking ligth is out .
The car parking ligth have some many ligth out, only the one in front of the store are working, this issue is making the are unsafe for customer and neighbors.
by
    Amazing customer experience
    Treasure gave us an amazing customer experience!
    by
      • Recommended
      Excellent experience
      Excellent experience
      by
        REVIEW IS FOR CUTLER BAY STORE
        Also shop at Cutler Bay H D, only if I have no other choice. Not one person seemed interested in helping me or finding product. Pinecrest H D store is very helpful.
        by
          Great workshops
          The only store location doing workshops. Bring back garden club.
          by
            • Recommended
            Go To Store
            This Home Depot is a neighborhood shopping experience. I live 5 minutes away. Every visit is a pleasant experience because of the people working there.
            by
              • Recommended
              Pinecrest Florida Store is the Best!
              I love our local store. People are helpful and great selection and easy to reach location. They have it all
              by
                • Recommended
                Great experience buying paint at Pinecrest Store
                Sharon was a consummate professional. She helped me solve a pretty big color matching program and provided expert advice on what paints to buy.
                by
                  Great service and cheerful employees
                  Everyone was extremely professional, from the assistants in each lanes, the manager on top of helping cashier even before they required her help. The prize goes to cashier Ahmed for answering all my questions and going the extra mile in helping me regarding a product.
                  by
                    Great atmosphere and employees
                    I usually visit this Home Depot at least 3x a week. There is not a single day that Employee Shirley Thompson stops me and say hello. Her great smile and wanting to help makes it worth the trip
                    by
                      • Recommended
                      The store is wonderful, however the parking lot has a lot of work to be done due the drainage in the parking. You see there is flooding when there is a little rain, and a lot of flooding when there is a lot of rain
                      by
                        • Recommended
                        First Class Experience
                        I had the best experience at Home Depot at SW 136th Street & US1 this weekend. Not only did one of the staff members accompany me to the garden area and show me where to find what I was looking for, but he hlped load the car, brought and 2nd cart and then helped us load up our car after check out. First class experiece
                        by
                          • Recommended
                          Great service!
                          I really like the way you treat your customers
                          by
                            • Recommended
                            Best place to shop for flooring
                            Special thanks to Pablo from flooring and Ken from appliances for their expert assistance and incredible service. Thanks!!
                            by
                              • Recommended
                              plumbing department is excellent
                              Needed to fix a leaky spigot and I had my own ideas as to how to. Spoke with their staff and I was given a better way that was less expensive and better
                              by
                                • Recommended
                                The ultimate home supply store
                                We shop weekly at the Home Depot. I find it very convenient to do so at the various branches, especially since they carry everything I usually need for my home project. The price are very competitive. I’m also able to check the inventory levels online before I shop and it’s usually correct.
                                by
                                  • Recommended
                                  great all time employees
                                  When you visitcashier, is a sample Pinecrest, and see all time faces, you fell home. Shirley,
                                  by
                                    • Recommended
                                    Great associate Asia
                                    Top notch assistant if me and meeting my needs
                                    by
                                      • Recommended
                                      Great
                                      Pablo from Pinecrest the best worker
                                      by
                                        • Recommended
                                        Best Home Depot in Town
                                        The store is very well organized and neat. The employees are always willing to help.
                                        by
                                          Excellent employees
                                          I am going very often to do shopping at this store
                                          by
                                            • Recommended
                                            Great customer service
                                            Great products and prices. Excellent customer service
                                            by
                                              Appliance Delivery FAIL
                                              I purchased a microwave back on Dec 21. Delivery and installation was scheduled for 2 weeks later on Jan 7. Then on Jan 7 the microwave did not show up. We simply got an email saying the delivery people could not complete the job. When we called for an update HD informed us we had to reschedule delivery for Jan 13 - another week away. Terrible experience with HD's delivery/installation service.
                                              by
                                                The Best Home Depot
                                                I visit Home Depot often for various items for the home and projects. This one is one of the best and has the friendliest of your employees
                                                by
                                                  • Recommended
                                                  Best Appliance Specialist
                                                  This store has two of the best appliance specialists. Ken was the one that I worked with the most during this major purchase. After a horrible experience ordering online, I came into the store for help, and worked with Ken, the appliance specialist, who helped me select the best appliances, applied all the discounts, and was able to guide me so that I could get timely delivery. He is so knowledgeable and explained the differences between the appliances I was considering and help me select the best choices with great savings! While online specialist were courteous, when making a major purchase as I did, its best to come into the store and speak with a specialist like Ken that really helps his customers make the best decisions on appliances. I really appreciated the personal attention at this store, and the manager of the store, Tony who I spoke with as I walked out to thank him and point out the great service from Ken, is equally professional and cares to ensure customers are happy.
                                                  by
                                                    • Recommended
                                                    Great Employees
                                                    Angelica cashier was very nice! The girl standing at the front Christan also helped me fill out the survey and she was very patient and got me everything I needed.
                                                    by
                                                      Excellent Customer Service
                                                      I went into the Home Depot by the Falls and had excellent customer service. I was approached by three different employees offering to assist. One employee , Jamal Dorce, was fantastic with paint and primer knowledge and went beyond the call of duty.
                                                      by
                                                        • Recommended
                                                        My Home Depot Store
                                                        Renovating my bathroom and all supplies and fixtures were there
                                                        by
                                                          • Recommended
                                                          Great selection on plants and gardening supplies. Really nice stuff, including the cashier Ahmed.
                                                          Great selection on plants and gardening supplies. Really nice stuff, including the cashier Ahmed.
                                                          by
                                                          • Verified Purchase
                                                          • Recommended
                                                          I love shopping at this Homedepot, , store was clean , found what I was looking for , associates ...
                                                          I love shopping at this Homedepot, , store was clean , found what I was looking for , associates friendly and helpful!
                                                          by
                                                          • Verified Purchase
                                                          • Recommended
                                                          1 found this review helpful
                                                          Showing 1-30 of 736 reviews

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