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Filter Reviews By:Rating, Profile, Gender, Age (649)
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Showing 1-30 of 649 reviews
Apr 17, 2022
Productos de calidad
by
Apr 16, 2022
Great features !
Very organized store and has friendly staff. I highly recommend buying from this store.
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Recommended
Apr 5, 2022
Need Flooring help? Go here.
Justin at Home Depot Denton is a rare gem. Candid and practical advice, helpful, patient and courteous. If you need help with flooring, try to see him, he's the best.
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Recommended
Mar 17, 2022
Excellent customer service
I needed to return some items I had bought online. Even though my items had all the Home Depot info attached to the items, the customer service rep, Larry, couldn’t get the items returned for my refund. Larry was so good he went above and beyond any customer service I have ever received and managed to return my money. He’s the best.
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Recommended
Mar 14, 2022
organized
The Denton Home Depot Pro Desk is very organized and helpful.
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Recommended
Mar 10, 2022
Blind Department
If you need help picking out blinds, ask for Nancy to help you. She is great with suggestions and very helpful
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Recommended
Feb 5, 2022
Plenty of staff less cluttered isles!
I stopped buying from Home Depot several years ago due to a bad experience with their carpet employee.
I began purchasing two years ago as a result of remodeling our home.
Complete turnaround at this store.
More employees, knowledgeable, less clutter in isles. Better merchandising, overall this store has their competition beat. I’ll buy from HD from now on.
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Recommended
Jan 31, 2022
ProRewards
I am always pleased with what I buy at Home Depot and this store in Denton has been very helpful with my purchases and if I had any returns, they helped me with them. I was also educated on my ProRewards that I had not been using. They saved me some money on my last trip when one of the cashiers explained how to use them. She spent a great deal of her time explaining and then taking my ProRewards and putting them to use.
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Recommended
Jan 9, 2022
Will and Magen Rock
I needed to fast service so I could finish the job and Will and Megan made that happen!!!!
by
Jan 5, 2022
Friendly People
Everyone I asked for help was very gracious and kind. The three ladies at the self checkout were wonderful we all talked about plants
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Recommended
Jan 3, 2022
Military Discounts!!
Upgraded my kitchen with Home Depot’s newest Dynasty paint! Turned out beautiful as the rep said it would!
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Recommended
Dec 28, 2021
Help went overboard!!!
Baine is the guy I look for when I come in! He knows where EVERYTHING is at even things not in his department. I had a work wagon that the bots broke and I did not want to spend $95 on a new one so I brought it in and showed Baine the damage and he quickly got me to the right department and found all the pieces I needed to fix my wagon! Look good as new and saved a ton! Thanks to workers at Home Depot like Baine!!! Thank you good Sir!
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Recommended
Nov 22, 2021
Great Costumer Service
All staff was very helpful and took time to find out inventories of products not available on th e shelves. It was a very challenging day for them as there were a lot pf customers in the store, yet they were all friendly and communicated among them to find answers and expedite finding the products.
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Recommended
Nov 17, 2021
Great Customer service.
If your looking for a great experience when shopping for home improvement supplies head to the nearest Home depot. You will come out a winner in all area's.
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Recommended
Nov 11, 2021
Amazing customer service
The Home Depot I went to in Denton, Texas has one customer service clerk, Cass W., who goes far above and beyond in her duties and displays a solid understanding of the roles required of her work as well as an encyclopedic knowledge of everything plants.
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Recommended
Nov 11, 2021
Great service
Tommy in plumbing has literally saved me thousands over the years by not having to call in professional plumbers. His knowledge and tips on how to repair stuff has been AWESOME! He also knows exactly where everything is located, saving me time from having to search for it myself.
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Oct 31, 2021
Great store
Always great shopping at home depot
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Recommended
Oct 23, 2021
Great Customer Service
The cashier/service desk clerk Dana was very kind and helpful when my daughter was return her items. She greeted us kindly and had a smile the whole time. She fast and had us In and out.
Thanks Dana
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Recommended
Oct 19, 2021
Terrible customer service
I waited over 15 minutes for the cashier to locate help to load sheetrock on to my truck. I had crying children in it. I asked her for a manager and she rolled her eyes at me and ignored my request and stated that she found help.
by
Jul 8, 2021
Customer service was amazing!!
Customer service was amazing!!
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Verified Purchase
Recommended
Jul 8, 2021
I LIKE THE LOCATION, ITS NOT FAR FROM WHERE I LIVE, WHAT I DID NOT LIKE IS CUSTOMER SERVICE. YOU ...
I LIKE THE LOCATION, ITS NOT FAR FROM WHERE I LIVE, WHAT I DID NOT LIKE IS CUSTOMER SERVICE. YOU HAVE TO LOOK FOR HELP, AND WHEN YOU GET HELP MOST OF THEM DON'T EVEN KNOW WHAT THEY WERE TALKING ABOUT. ROANOKE LOCATION HAVE BETTER WITH CUSTOMER SERVICE.
by
Verified Purchase
Recommended
Jul 7, 2021
It is the place to acquire materials for various home projects.
It is the place to acquire materials for various home projects.
by
Verified Purchase
Recommended
Jun 24, 2021
Very good store. Brana (the girl with the blue hair) was very smart about electrical. Employees...
Very good store. Brana (the girl with the blue hair) was very smart about electrical. Employees were very helpful.
by
Verified Purchase
Recommended
Jun 24, 2021
This store has a very helpful staff and is well stock on all of my visits.
This store has a very helpful staff and is well stock on all of my visits.
by
Verified Purchase
Recommended
Jun 24, 2021
Excellent store, setup, and very helpful and friendly employees.
Excellent store, setup, and very helpful and friendly employees.
by
Verified Purchase
Recommended
Jun 22, 2021
Head cashier is extreamly dismissive of store card issue and acted like I was tryna steal, custom...
Head cashier is extreamly dismissive of store card issue and acted like I was tryna steal, customer service guy came in with the W and spent like 20 mins tryna help me out. This man deserves a raise.
by
Verified Purchase
Jun 17, 2021
Great Service, products and has most everything I need!
Great Service, products and has most everything I need!
by
Verified Purchase
Recommended
Jun 15, 2021
This store is always busy and the employees are always willing to answer questions. The store is ...
This store is always busy and the employees are always willing to answer questions. The store is very clean and pretty easy to find what you are looking for. The crew at the paint department is always very helpful.
by
Verified Purchase
Recommended
Jun 13, 2021
Deal with many Home Depots over course of weeks as I am a General Contractor. I found this store...
Deal with many Home Depots over course of weeks as I am a General Contractor. I found this store to be about the most helpful and knowledgeable of any I have dealt with in past few months, especially Jennifer at the Pro Desk. She went above and beyond on all levels, took phone orders and had materials pulled and ready when we arrived. I was honestly getting frustrated at some of the inefficiency at some Home Depot stores, but Jennifer restored my faith and let me know there are still real PROS at the pro desk. Thanks Jennifer for a job well done. You just earned a big chunk of our business for your store by your professionalism, friendliness and helpfulness today.
by
Verified Purchase
Recommended
Jun 12, 2021
I was purchasing some 70% off lumber. The lumber assoc told me he had not had time to mark it do...
I was purchasing some 70% off lumber. The lumber assoc told me he had not had time to mark it down (paint it purple) because he was called to do another project. The lumber was obviously damaged. When I arrived at the register I was charged full price. I told the cashier what the associate told me and they said it is not marked, they have to charge full price. I then asked to speak to the manager and the cashier said "I am the manager." 1st I was shocked that a store manager would be running a register and 2nd I said "then lets get this done." My balance was adjusted. I would like to compliment Zack (store mgr) for stepping up in time of need to make sure customers where taken care of. I have NEVER seen a store mgr on a register (doubt is many even know how to do it). Great job Zack and thanks to your assistance!