Reviews for Deer Park #1285

I delt with an associate Jim from the Plumbing department. He was very friendly and knowledgeable in all areas of home improvements. It's been a long time since I had the level of support. If the rest of Home Depot continues to provide this level of support I will continue to be a long term customer and encourage others to shop here as well.

Sales Cashier Abigail has no customer training what so ever. Seniors citizens told her they had a $30 coupon and she did not let them use it. She was asked multiple times to send help to load heavy tile to the car not because they want to be a pain but because of their age and also my dad got injured in a car accident couple of weeks ago. She was able to keep peaking but unable or unwilling to send help. To see the struggle their were going trough another customer help them out. Very unprofessional and careless. I’m sure all this is on video surveillance to proof all I’m writing is the truth. They have been spending thousands at Home Depot to be treated like they are not worth. No customer service training, careless attitude, disrespectful to elders. Sadly this is the people representing Home Depot now a days.

The reps in this store act like you pulled them out of their bed to answer questions. Day one of training must consist of teaching the reps to say: "I don't work in this department". Cross train your people for chrissakes. That's their response for everything. I actually had a young kid whiz by on one of the machines and tell me he was having fun until I had to go by and he had to get off. What kinda job is this?

When I went there someone was cleaning and there was a lot of help

I was at the Deer Park Home Depot with my sons on a very hot day. I asked my sons to request help from an associate to carry 12 heavy bags of garden pebbles. When my sons came back, they told me that the employees made very rude comments about them and would not be helping us. We ended up carrying the product ourselves. One of my sons previously worked at Home Depot in Central Islip and he kept note of the associates’ names Lennox and Chris. The store was nice, however these 2 associates deter me from coming back.

My visit today was great, I went out with my son for the first time in this quarantine and they were very kind to us, guided and help us warmly.

Did a curbside order which was fulfilled in no time, went to pickup and caught an employee on her way back in . She took my order number and was back in 5 Minutes. Excellent service

I have shopped here for or many years for household, gardening, plumbing as well as appliances without disappointment.

I am a Nurse Practitioner. I desperately need N95 masks. I am also a disabled veteran and need access to PPE. Please help!!!

Knowledgeable and courteous staff with great selection. I will be returning to this location.

Very very generous I would recommend this store to people

If you need help in any department, 1st go to garden and look for Chris with the glasses, he will help you in any depart and is very knowledgeable. Everyone else needs to pull the stick out of their butt.

I had a superb experience visiting this store. Jamilah, the Sales Associate was absolutely amazing. She was very knowledgeable, friendly and helpful. With her guidance I was able to make a decision in less than 1 hour that I have been thinking about for months. We need more persons like her interacting with customers. Overall experience with staff was excellent. Keep up the good job. I will not think twice about driving from Bay Shore to Deer Park to visit this store.

Eddie in bath & plumbing was very helpful to us .He showed us where the products we needed were & saved us a lot of time .He went out of his way to help & was friendly!TY Eddie. Merry Christmas to you & yours! Sincerely, Diane & Rich

The associate, Augusto, that helped us was amazing . Fixed our problem and we can’t thank him enough!!!! God bless you!

All employees are very helpful. Whenever I needed someone, I always got them. Once I needed a vanity which was on the top shelf. The store assistant took his time found someone to help and moved few other material from the top shelf to get my vanity.

Your store associates today all went above and beyond. I wish I had all of the associates names because they all made me feel appreciated that I choose to shop at Home Depot! My visit to the store concluded with an interaction with Diane and Angelina at the customer service desk and, again, were so pleasant and helpful. My experience today was consistent throughout all of the departments I needed help with. Light bulbs, water filter for refrigerator, cell phone chargers. Thank you for making my visit so pleasant. Happy Holidays to your associates! Store was organized, I easily found the items I was looking for because of your associates I felt like I was part of the Home Depot Family : )

ITS CONVENIENT ONLY BECAUSE OF LOCATION. WEBSITE STATES AN AMOUNT IN STOCK BUT WHEN YOU GET THERE, STAFF CANT FIND IT. THE STORE IS A MESS. BOXES OF PRODUCT ON WRONG SHELVES AND THE BOXES CONTAIN A MANY DIFFERENT ITEMS THAT DONT BELONG. PLUMBING, ELECTRICAL, HARDWARE AND BUILDING SUPPLIES ARE THE WORSE. STAFF JUST PASSES YOU BY, NOT LENDING A HAND EVEN IF YOU ARE STRUGGLING WITH PRODUCT (SUCH AS LUMBER PRODUCT).

I love to shopping in home depot in every occasion i feel free to shop my everthing which i want are available there.

clean and spacious and the workers are helpful

I shop at the Home Depot stores in both Farmingdale and .Deer Park, both stores are excellent. If, for some reason, I can't find what I'm looking for, I can ask any associate where to locate it. If they don't personally know, which is rare, they will contact someone who does right away. The stores are always clean and orderly, prices clearly marked, and the assistance is professional and helpful.

on my many visits to this store I have had assistance from several employees which have been very helpful, I always l see them on my return and we exchange a greeting. When I had paint needs Patrick was very helpful mixing colors for me and showing me where to find somethings, I believe it is Noah from tiles that helped me try to pick out a mosaic tile and kept showing me different options, I had the liberty of meeting Humphrey from kitchen cabinets he was helpful and knowledgable. Maria is always pleasant when she sees me either on a purchase or a return. In plumbing Vincent helped me pick out my kitchen faucet that I absolutely love in my kitchen and Yelani helped me find the correct pipes for my kitchen sink. So many of the employees of the Deer Park location are extremely helpful and kind.

Customer service is excellent. Thank you all for always making my visits pleasant, less stressful and always helpful.

The associate at the service desk who helped me was very friendly and knowledgeable. Her name is Regina.

I love to shop in home depot. I love this store. I can find all home things which i search for my home improvement.

Awesome people always helpful

Products are easy to find, and store employees are most helpful and friendly

The store is a matter of convenience only. The prices are not competitive. The help on the floor lack knowledge on products and quality. Items like driveway sealer from Latex-ite driveway sealer only last a few months fades in a few months, a total waste of time and effort to apply and then it . Warranty from the manufacturer of latex-ite can be annoying in that they ask you to delete a negative review. The lumber is the bottom of the barrel #2 , full of knots and green and either dried out or damp. Finding a decent piece of wood can be a task with several cuts of wood being inferior quality. ,

Great store maurice and diane at customer service are excellent. Front end is great guys in tool section bend over backwards 4 you

Although most Home Depot stores have associates who are helpful, my experience with this particular store, shows the employees here go above the norm. Had a wonderful associate today, Sydney, who took what could have been a calamity, and ctook control of the situation and just got it done. I was very impressed