Reviews for Crystal River #6332

I recently visited a competitor store, it lacked customer service. They made me feel as though the questions I had on a high dollar item were bothersome. I walked out and drove to another town to the Crystal River Florida Home Depot. I am so glad I did. The staff was amazing, they answered all my questions plus gave me some valuable product care tips for the item. The cashier was very friendly and engaging. Thank you Crystal River Home Depot for keeping customer satisfaction alive in your store!

Clean store and everyone helpful.

Parking Lot is too small for the store's customer volume.

Thanks to Wendell in Customer Service a bad experience was turned into a good one. He truly knows what Customer Service is. He made up for the lackadaisical salesperson in the Appliance Dept. Truly a wonderful person. Thank you Wendell.

Hats off to Melissa and Gary for getting soaking wet, and not complaining, to help me secure garden items from top shelfs during a heavy rain storm. They are both a store asset.

the employee went above and beyond the service you are used to

Everyone in this store is very helpful we had the best experience here with getting things for our projects.

I wrote a review on the previous survey so if the Home Depot would like you have my permission to cover this request.

very helpful and friendly emoloyees

store was easy to navigate with well defined signage and plenty of people ready to assist.

common courtesy goes a long way , Thank You .

This store was well prepared for the Holiday. Store was clean, shelves were stocked, employees were visible and sufficient check out aisles were open to allow little to no waiting for check-out.

Store is kept clean and is usually well stocked. Employees are friendly.

A very nice store with a large quantity of quality products to choose from. And the service was friendly and knowledgeable.

What a great Home Depot Store. Very big and well stocked - clean Excellent employees ready to help and willing to help.

Chris Lawson and his team run a great Home Depot.

This store meets all of our home's needs for products, pricing and location.

The gentleman in the Tool Shed was very helpful despite not being able to provide the tools I was shopping for. Please explain why the store reps are constantly attempting to suggest that they can order the items, when they know that I too can order the items online? I suspect that this is a management training initiative that was not well thought through.

Stop making your employees wear masks. It is too hot in your store for that nonsense.

Brenda Kaye -Sales Associate is knowledgeable, patient, kind and made such a difference for home improvement project. She def knows her tools and save us time, money and trouble .

Wish you had more parking & not all handy cap parking

CASHIER CARL WAS THE BEST NEW WHERE EVERY THING WAS

Store is clean. Well stocked & friendly helpful staff

The store is neat and clean making it easy to find what your looking for.

The store employee not just told us where to go but actually walked us through the store to where the item was. Very helpful and friendly.

MICHELLE IN APPLIANCE = SUPERIOR CUSTOMER SERVICE, OUTSTANDING ATTENTION TO ALL DETAILS, EXECUTIVE HIGH LEVEL COMMUNICATION & PERSONABLE WITH EXEMPLARY SALES SKILLS - SHE MUST BE CONSIDERED A HIGHLY VALUABLE EMPLOYEE AND PROMOTED AT THE EARLIEST - MICHELLE IS ONE IN A MILLION - YOU HIT THE LOTTERY WITH HER AS YOUR EMPLOYEE! Respectfully - my highest recommendation - USN VETERAN cc

Ok but has low stock and not many lumber choices

This store has greatly improved over the the last couple of years. Keep up the good work on supplys and customer services.

Excellent customer service. Quick to help me with any questions about products that I had. Will be going back.

This store was completely out of drywall and drywall screws. It took my husband and I 12 minutes just to find someone to help us. Then we were finally told there was no drywall until tomorrow. We're from Pasco county and wasn't coming back.