#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(607)962-9062
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3160 Silverback Lane
Painted Post, NY 14870
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 407 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (407)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 407 reviews
The associates at the Prodesk are professional, knowledgeable and always provide excellent custo...
The associates at the Prodesk are professional, knowledgeable and always provide excellent customer service. Thank you!
by
  • Verified Purchase
  • Recommended
store survey lists www.homedepoy.com/survey as web location to take survey but is NOT location......
store survey lists www.homedepoy.com/survey as web location to take survey but is NOT location...service desk peeps were very efficient and smiley....smiles in short supply
by
  • Verified Purchase
  • Recommended
Thank you for being so personable and always having a smile. It does make a difference!!!!
Thank you for being so personable and always having a smile. It does make a difference!!!!
by
  • Verified Purchase
  • Recommended
The saleswomen were of great help and extremely friendly...especially Kathy!
The saleswomen were of great help and extremely friendly...especially Kathy!
by
  • Verified Purchase
  • Recommended
If you're in the market for a new kitchen, make sure you have Maggie work with you. She is amazing.
If you're in the market for a new kitchen, make sure you have Maggie work with you. She is amazing.
by
  • Verified Purchase
  • Recommended
Carrie (?) was very helpful in that she guided me to what I was looking for and clarified the ret...
Carrie (?) was very helpful in that she guided me to what I was looking for and clarified the return policy. Christine was kind and knowledgeable, efficient at the check out.
by
  • Verified Purchase
  • Recommended
Everyone was friendly and willing to help you with whatever you need.
Everyone was friendly and willing to help you with whatever you need.
by
  • Verified Purchase
  • Recommended
Very courtesy and very helpful. The store was clean and neat as well. I would recommend this store.
Very courtesy and very helpful. The store was clean and neat as well. I would recommend this store.
by
  • Verified Purchase
  • Recommended
Store associates lack customer service skills, stood waiting to order a dishwasher for 15 minutes...
Store associates lack customer service skills, stood waiting to order a dishwasher for 15 minutes with no one waiting on me. Then the dishwasher was ordered wrong so I was called to come back into the store to reordered it and the delivery date was now 2 weeks out further. Manager said there was nothing he could do but give me $50 gift card and an additional money off my order. The final phone call I received was to tell me the dishwasher was discontinued and wanted me to order something else. Worst experience ever! Went to Lowe’s and they delivered the dishwasher, took the old one, and added an extra warranty for $100 more than the “discount” Home Depot was going to give me.
by
  • Verified Purchase
Had many colors to choose from in the product I needed.
Had many colors to choose from in the product I needed.
by
  • Verified Purchase
  • Recommended
Great very friendly employees.
Great very friendly employees.
by
  • Verified Purchase
  • Recommended
The employees at this store seem to be way more helpful, and even willing to go out of their way,...
The employees at this store seem to be way more helpful, and even willing to go out of their way, than employees at competitor stores. Since i had rarely ever been in this store, i didnt know where anything was, and almost immediately found people who went way beyond what most other stores offer to help me not only find, but also to load and secure the items i purchased.
by
  • Verified Purchase
  • Recommended
Mike in plumbing is over the top fantastic, helped with all our needs
Mike in plumbing is over the top fantastic, helped with all our needs
by
  • Verified Purchase
  • Recommended
Great shopping experience great selection
Great shopping experience great selection
by
  • Verified Purchase
  • Recommended
Always a great staff whenever i go to this store. Never any issues
Always a great staff whenever i go to this store. Never any issues
by
  • Verified Purchase
  • Recommended
I always enjoy shopping at the local Home Depot. The associates are friendly and very helpful. ...
I always enjoy shopping at the local Home Depot. The associates are friendly and very helpful. As a home handyman I love to just walk around to find things that I can use. It seems I can always find something useful.
by
  • Verified Purchase
Everyone is willing to help you find and load your items. It always sounds like everyone enjoys t...
Everyone is willing to help you find and load your items. It always sounds like everyone enjoys there job.
by
  • Verified Purchase
  • Recommended
The employees in the store go above and beyond to help find you what you need . Every time I go...
The employees in the store go above and beyond to help find you what you need . Every time I going to the store in painted Post I am greeted by very friendly people always asking me if they can help me find anything if they can’t find it in the store they will take you to the service desk and have it order for you . The management should be very proud
by
  • Verified Purchase
  • Recommended
STORE WAS NEAT AND CLEAN EMPLOYEE ARE HELPFUL AND FRIENDLY
STORE WAS NEAT AND CLEAN EMPLOYEE ARE HELPFUL AND FRIENDLY
by
  • Verified Purchase
  • Recommended
Adore the fact that dogs are allowed into the store. My dog loves all the attention he recieves f...
Adore the fact that dogs are allowed into the store. My dog loves all the attention he recieves from everyone. The staff goes above and beyond to help find items needed.
by
  • Verified Purchase
  • Recommended
Great store great people thank you.
Great store great people thank you.
by
  • Verified Purchase
  • Recommended
Active site with many customers. Attendents keep everything moving with a positive attitude.
Active site with many customers. Attendents keep everything moving with a positive attitude.
by
  • Verified Purchase
  • Recommended
Employee walked me from one end of the store to the other to show me where the Brown paper dispen...
Employee walked me from one end of the store to the other to show me where the Brown paper dispenser was so I could protect my trunk! And offered to help me load !
by
  • Verified Purchase
  • Recommended
I am pleasantly surprised that the employees actually came to me to offer help instead of me chas...
I am pleasantly surprised that the employees actually came to me to offer help instead of me chasing them down to get help. Nice change from the past.
by
  • Verified Purchase
  • Recommended
Sometimes employees are not receptive of customers act like they're too busy to acknowledge
Sometimes employees are not receptive of customers act like they're too busy to acknowledge
by
  • Verified Purchase
  • Recommended
Never enough associates and the ones that are there are always texting on their phones instead of...
Never enough associates and the ones that are there are always texting on their phones instead of assisting customers.
by
  • Verified Purchase
We have always had good experiences when going to this store. We would recommend highly to our fa...
We have always had good experiences when going to this store. We would recommend highly to our family & friends.
by
  • Verified Purchase
  • Recommended
The paint counter employees have always been my top pick at this location. Always seem to be fri...
The paint counter employees have always been my top pick at this location. Always seem to be friendly and know their stuff. Cashiers always have tips for making those self-checkout registers work better. Pro desk guys are informative and friendly, offering tips and tricks for cost savings. I always feel like I learned something new whenever I have an interaction with an employee at this location!
by
  • Verified Purchase
  • Recommended
Great store, always friendly associates and ready to help.
Great store, always friendly associates and ready to help.
by
  • Verified Purchase
  • Recommended
Come to this store often. Employees are very knowledgeable about where to find items in the stor...
Come to this store often. Employees are very knowledgeable about where to find items in the store and go out of their way to help.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 407 reviews

Nearby Stores

Find Another Store

410 Elmira Rd Bldg 1

Ithaca, NY 14850

34.85 mi

Tool & Truck Rental

(607)254-4008

Pro Service Desk

(607)254-4002

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm