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Filter Reviews By:Rating, Profile, Gender, Age (734)
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Showing 1-30 of 734 reviews
Jan 3, 2024
I will never ever shop Home Depot again...
Big problems w/delivery of my oven. It ruined my Christmas w/my family. Need refunds promised, nothing yet.. Awful experience & never again will I shop Home Depot
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Jan 3, 2024
Great and cleanest Store!
We return back to the store to buy nice folding table and its chairs, as well electronic handle set due Sharon recommendation
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Jan 3, 2024
Great cashier and service
Diana, the cashier prove to know her "stuff" and was extremely capable and attentive
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Recommended
Jan 1, 2024
Always stocked
Came for shelves! Left with what I needed.
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Recommended
Dec 30, 2023
Employee Service.
Chen, after confirming with my wife on phone walked me over to the product I needed. Good service. Thank you.
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Recommended
Dec 30, 2023
Great helpful and happy employees
This Home Depot must have good managers because I have had more then great experiences in three different instances one day with young boy DAVID kid with the happy pip to his step. Once with Chen the multi lingual very polite Asian guy. And once with Ralph , the older man always willing to share his knowledge and wisdom.
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Recommended
Dec 29, 2023
Great location not to packed
I’m work in a trade where my time is valuable, this Home Depot location allows me to get in, pick up what I need and head back to the job asap..
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Recommended
Dec 21, 2023
Great Staff
The staff is very friendly and knowledgeable- always willing to provide assistance
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Recommended
Dec 21, 2023
It’s a Great Store!
I love this Home Depot location! I especially think the garden shop is awesome. I also find everything I need.
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Recommended
Dec 18, 2023
Sharon is a great caisher
She’s so funny and nice she really helped me out a lot she’s great. Give her a raise she 72 but working hard asf fr
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Recommended
Dec 16, 2023
Awesome service!
Adrian was super helpful and found us out perfect Christmas Trre!
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Recommended
Dec 14, 2023
Thank you for taking the extra steps!
The team here is always pretty great. I have been shopping here for years.
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Recommended
Dec 12, 2023
Awesome staffed
Ed in electrical was the best
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Recommended
Dec 10, 2023
Christmas Trees associates
Adrian was has top-tier customer service!
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Recommended
Dec 9, 2023
Very helpful
The staff was helpful and friendly
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Recommended
Dec 6, 2023
Jim from electrical department is amazing
Shout out to Jim! Because Jim, from the electrical department, is the most helpful person ever! He was kind, knowledgeable, and spent well over an hour with me throughout all the sections I needed support,
Helping me build my project with each and every thing I needed in an optimal way. He is AMAZING!!!! Id never be able to navigate it without him.
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Recommended
Dec 4, 2023
Employee Kirsis Keytag #1956407
She was complaining that she wants to go home and was
Very rude with me .She works at Returns at Coconut creek store .
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Dec 3, 2023
Great Customer Service
Exceptional service from Sally at Home Depot! Her extensive product knowledge and friendly demeanor made my shopping experience enjoyable. She went above and beyond to help me find everything I needed. A true asset to the team!
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Recommended
Nov 30, 2023
Great location to get average size trees see Philip
We got our tree there and Phillip was amazing, patient and helped make it a special outing!
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Recommended
Nov 29, 2023
Great Employee
Diana at the Home Depot, SR7 Coral Springs is the most helpful and happy employee I have ever experienced while shopping at Home Depot - She is outstanding
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Recommended
Nov 27, 2023
Nice Selection of Christmas Trees
We got our Christmas tree at this location. Thank you Robert for assisting us!
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Recommended
Nov 26, 2023
greatcseevice
I was pleasantly surprised that I was able to find help in every department (hardware, electrical, gardening) and had no wait ro check out. The cashier was very friendly. Good experience there today (Nov 26)
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Recommended
Nov 25, 2023
Excellent customer service
María(cashier) and Dave(manager) of the coconut creek location were extremely helpful during this shopping experience. They went out of their way to accommodate us and help us find what we were looking for. I will be returning to this Home Depot for all my home improvement needs!
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Recommended
Nov 24, 2023
Store Plagued by damaged and missing or stolen inventory with a staff that doesn't know what's going on.
As a loyal customer, I had high expectations for Black Friday, especially with regards to the anticipated deals on Propane grills. However, my experience was far from satisfactory and has left me questioning my future patronage of your establishment.
Firstly, I was astonished to find that there were no Black Friday sales on Propane grills. Black Friday is renowned for its significant discounts and special offers, and it's a day many customers, including myself, eagerly await to make major purchases. The absence of any discount on such a sought-after item, particularly on a day synonymous with sales, was not only unexpected but also deeply disappointing.
My primary reason for visiting your store was to purchase a NextGrill 5-burner model. Unfortunately, the only model (a 4-burner model) available was in a deplorable state - it was missing parts and visibly damaged. This not only reflects poorly on your quality control processes but also on your commitment to customer satisfaction.
Adding to my frustration, the store's inventory system indicated the availability of five more 5-Burner models, yet none were to be found on the shop floor. This discrepancy between your computer system and actual stock is alarming and suggests a severe lack of management oversight. It's unacceptable that items are either missing or stolen without any update or amendment in the system.
The situation was further exacerbated by the lack of awareness and prompt service from your staff. After waiting for 20 minutes to get assistance, it took an additional 30 minutes of my time to explain and demonstrate the issues at hand. The staff seemed completely unaware of the stock discrepancies and the condition of the product on the floor. This level of unpreparedness and lack of knowledge, especially on one of the busiest shopping days of the year, is unacceptable.
Moreover, the alternative options presented to me were far from satisfactory. The suggested 5-burner propane grills were priced over $500, which is steeply beyond expectations for Black Friday. It is disheartening that no reasonable alternatives or compensatory offers were provided, considering the circumstances.
In conclusion, my experience at your store was far from the efficient and satisfying shopping experience one would expect on Black Friday. I spent over an hour in your store, and the only purchase I made was a pack of long stem wooden matches - a trivial consolation for the time and effort wasted.
I urge you to address these issues promptly: ensure accurate inventory management, improve the condition of your products, train your staff to be more knowledgeable and responsive, and most importantly, align your Black Friday sales with customer expectations. Failure to do so will not only result in the loss of loyal customers like myself but also tarnish the reputation of your brand.
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Nov 19, 2023
Melicia a great asset in Home Depot
Just take one good employee to make the difference.
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Oct 30, 2023
App
If you don’t have the Home Depot app. Make shopping an absolute pleasure.
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Recommended
Oct 28, 2023
Great customer service
Great customer services
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Oct 25, 2023
Home Depot Coconut Creek
All the employees are helpful.
MUCH better experience every time than our Jersey store.
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Recommended
Oct 25, 2023
Awesome customer service from Luz!!!
I had a very complicated and lengthy return. Luz was amazing, she handled it with S lot of patients and smiling the whole time. What a pleasure it was to work with her!!
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Recommended
Oct 17, 2023
Water Heater experience Reem
I bought a water Heater you can Shop with confidence at this location they will take care of you above and beyond. Great team will help you and guide you.