#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(315)698-2402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7922 Brewerton Road
Cicero, NY 13039
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Customer Store Reviews

  • 4.7 out of 364 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (364)
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Showing 1-30 of 364 reviews
Friendly, helpful, professional associates. Close to my home and always have what I need. I lov...
Friendly, helpful, professional associates. Close to my home and always have what I need. I love their Behr paint.nurse
by
  • Verified Purchase
  • Recommended
Meghan is appliances was very knowledgable and helpful.
Meghan is appliances was very knowledgable and helpful.
by
  • Verified Purchase
  • Recommended
Very disappointed with the customer service here.
Very disappointed with the customer service here.
by
  • Verified Purchase
Carpet person cut our rug the wrong size. Went back to get it cut correctly as i didnt have the c...
Carpet person cut our rug the wrong size. Went back to get it cut correctly as i didnt have the capacity to do it a the job site and the carpet person said that it happens all the time and then walked away! Had to run him down and ask for it to be cut correctly. Checkout girl looked tired and too bored to be working and gave a sarcastic remark about the noise coming from a water pump right next to the checkout register. You can do better. This is the same store that was involved in a identity scandal where the front office employees got arrested. You would think you would have cleaned up the place of bad employees.
by
    A clean and cheerful store with knowledgable and friendly employees.
    A clean and cheerful store with knowledgable and friendly employees.
    by
    • Verified Purchase
    • Recommended
    Staff was very helpful and pleasant.
    Staff was very helpful and pleasant.
    by
    • Verified Purchase
    • Recommended
    Had an exceptional experience at this store March 2019. Was met by department associate a split ...
    Had an exceptional experience at this store March 2019. Was met by department associate a split second before I had a chance to open my mouth to a nearby associate (for help). I did not even get to the other associate by stepping up to her, she had already signaled the person I needed to come and help. I was assisted with a purchase, and very efficiently checked out. During that check out process I had a chance to witness how others calling in at the same time were handled. Frankly, I could have been either one of those people and would have been happy. Neither customer were unduly inconvenienced and we both got the help we needed, and pretty efficiently (not just fast).
    by
    • Verified Purchase
    • Recommended
    There to assist and they do it!
    There to assist and they do it!
    by
    • Verified Purchase
    • Recommended
    Smiling, and friendly associate
    Smiling, and friendly associate
    by
    • Verified Purchase
    • Recommended
    My husband and I love to shop at the home depot for all our business needs. We love to shop for ...
    My husband and I love to shop at the home depot for all our business needs. We love to shop for all our construction needs including, home decor, lumber, gardening.
    by
    • Verified Purchase
    • Recommended
    Great store, always willing to help with anything you need.
    Great store, always willing to help with anything you need.
    by
    • Verified Purchase
    • Recommended
    I in over my head with simple projects I dream up. It’s a boost of confidence in choices and som...
    I in over my head with simple projects I dream up. It’s a boost of confidence in choices and some quick how to. Or try this instead. Great store. Thank you for being a super employer.
    by
    • Verified Purchase
    • Recommended
    Has everything I need
    Has everything I need
    by
    • Verified Purchase
    • Recommended
    Great help in choosing products from Home Depot employees for me to get my house repairs done. Ma...
    Great help in choosing products from Home Depot employees for me to get my house repairs done. Many thanks! Also Keith was great when i had a return and he made it so easy for me. I have much more to purchase & will remain with shopping at Home Depot!
    by
    • Verified Purchase
    • Recommended
    This store usually has everything I am searching for. Recently on 2 separate occasions I have or...
    This store usually has everything I am searching for. Recently on 2 separate occasions I have ordered kitchen appliances from the. The persons I have done business with have been very friendly and have made my purchasing experiences easy for me. The hours open are convenient and they try to keep everything neat and easy to find.
    by
    • Verified Purchase
    • Recommended
    Pleasant, and helpful associates
    Pleasant, and helpful associates
    by
    • Verified Purchase
    • Recommended
    If you are buying paint see Dan, he's the best. Has creative solution to tougher problems?
    If you are buying paint see Dan, he's the best. Has creative solution to tougher problems?
    by
    • Verified Purchase
    • Recommended
    I expect, and always get, excellent and friendly service athis store,
    I expect, and always get, excellent and friendly service athis store,
    by
    • Verified Purchase
    • Recommended
    Store is clean, everyone is very helpful
    Store is clean, everyone is very helpful
    by
    • Verified Purchase
    • Recommended
    I shop here all the time employees always are very helpful and nice
    I shop here all the time employees always are very helpful and nice
    by
    • Verified Purchase
    • Recommended
    Thank you to Tina in the appliance Department .We were greeted with a happy face. Treated with pa...
    Thank you to Tina in the appliance Department .We were greeted with a happy face. Treated with patience and kindness. Also with perseverance. Made us want to shop there for our second appliance.
    by
    • Verified Purchase
    • Recommended
    i have always been satisfied with this store and that is the reason i return when i need somethin...
    i have always been satisfied with this store and that is the reason i return when i need something from this type of store
    by
    • Verified Purchase
    • Recommended
    I did not require assistance during this visit. We have purchased new counter tops at this store ...
    I did not require assistance during this visit. We have purchased new counter tops at this store and found the experience very satisfying. We have been very pleased with the results.
    by
    • Verified Purchase
    • Recommended
    Great service. Very knowledgeable employee. I was in and out of the store in 15 minutes.
    Great service. Very knowledgeable employee. I was in and out of the store in 15 minutes.
    by
    • Verified Purchase
    • Recommended
    store is always well stocked with merchandise & Building materials.
    store is always well stocked with merchandise & Building materials.
    by
    • Verified Purchase
    • Recommended
    Love this store employees so helpful!
    Love this store employees so helpful!
    by
    • Verified Purchase
    • Recommended
    Always helpful and accommodating. That’s from the person at the door to the sales people to the c...
    Always helpful and accommodating. That’s from the person at the door to the sales people to the cashier. Even they offer to take out and load the car. GREAT EXPERIENCE,ALWAYS
    by
    • Verified Purchase
    • Recommended
    I just made a major purchase in the Cicero Home Depot. I commend Aaron and Sue for helping me ne...
    I just made a major purchase in the Cicero Home Depot. I commend Aaron and Sue for helping me negotiate the sale and save me money in the process. Because of their knowledge and friendly manner, I look forward to working with them in the future. I feel that Home Depot really cares about their customers.
    by
    • Verified Purchase
    • Recommended
    This store is always helpful
    This store is always helpful
    by
    • Verified Purchase
    • Recommended
    helpful personnel; good value on products that one pays more for at other home stores. Good gen...
    helpful personnel; good value on products that one pays more for at other home stores. Good generics... helpful employees, even on Saturday night
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 364 reviews

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