#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(480)575-6264
Tool & Truck Rental(480)575-6270
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4925 E Carefree Hwy
Cave Creek, AZ 85331
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Customer Store Reviews

  • 4.8 out of 344 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (344)
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Showing 1-30 of 344 reviews
Appreciate the sanitizer and masks available at entry.
Appreciate the sanitizer and masks available at entry.
by
  • Verified Purchase
  • Recommended
This location is consistently the best Home Depot I’ve ever been to. The employees are what make ...
This location is consistently the best Home Depot I’ve ever been to. The employees are what make it so great. Always helpful and always friendly.
by
  • Verified Purchase
  • Recommended
Absolutely the very best staff! Barbara in the appliance department knows her business. She is ...
Absolutely the very best staff! Barbara in the appliance department knows her business. She is patient and very knowledgeable. Jade at the front customer service counter went above and beyond to help us. These employees make it easy to come back!
by
  • Verified Purchase
I Love this store. Always very helpful finding products I want.
I Love this store. Always very helpful finding products I want.
by
  • Verified Purchase
  • Recommended
Extremely Friendly and Knowledgeable Employees!
Extremely Friendly and Knowledgeable Employees!
by
  • Verified Purchase
  • Recommended
Excellent Customer Service!!
Excellent Customer Service!!
by
  • Verified Purchase
  • Recommended
Your employees are AWESOME, FRIENDLY AND DOWNRIGHT FUN TO BE AROUND.
Your employees are AWESOME, FRIENDLY AND DOWNRIGHT FUN TO BE AROUND.
by
  • Verified Purchase
  • Recommended
We had issues with the delivery of our washer and dryer. We spoke with manager Bill Bailey at the...
We had issues with the delivery of our washer and dryer. We spoke with manager Bill Bailey at the Cave Creek Home Depot store and he resolved all of our issues. He was professional, apologized, was kind, and resolved our issue right away. He went above and beyond after our delivery to insure we were happy and taken care of. We were also helped by Ann at the customer service desk as well. These two treated us with the best customer service we've seen in a LONG time! Thank you Bill and Ann!!! You are the best!
by
  • Verified Purchase
  • Recommended
Amazing woman in electrical department. She has a wealth of knowledge and is a standout. It would...
Amazing woman in electrical department. She has a wealth of knowledge and is a standout. It would be great to have more of her competence.
by
  • Verified Purchase
  • Recommended
Pam and Grace are top notch. The level of customer service in Cave Creek is unparalleled.
Pam and Grace are top notch. The level of customer service in Cave Creek is unparalleled.
by
  • Verified Purchase
  • Recommended
Since I'm a tool guy, I think that moving tools to the front of the store was a good l. T...
Since I'm a tool guy, I think that moving tools to the front of the store was a good l. They are front and center from both entrances. Your store is always clean and nice and very welcoming. Our Albany, Oregon Home Depot has had a handicapped lady in a motorized chair that was their Greeter. She could direct you at the door or where ever you could catch her to the items you were looking for.
by
  • Verified Purchase
  • Recommended
Friendly, good customer service. Associates always asking if you need help.
Friendly, good customer service. Associates always asking if you need help.
by
  • Verified Purchase
  • Recommended
It is my favorite store because I visit so often and I am familiar with the location of most ever...
It is my favorite store because I visit so often and I am familiar with the location of most everything I use!! If I need help, the advice has always been pleasant, professional, and I have never been talked down to as if I didn't know what I was talking about!!
by
  • Verified Purchase
  • Recommended
Excellent customer service , all employees very friendly and courteous
Excellent customer service , all employees very friendly and courteous
by
  • Verified Purchase
  • Recommended
Bill in gardening was awesome, he went above and beyond for us to help us out!
Bill in gardening was awesome, he went above and beyond for us to help us out!
by
  • Verified Purchase
  • Recommended
Good people work there. The rental section personnel are excellent--both helpful and knowledgeable.
Good people work there. The rental section personnel are excellent--both helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
Britt and the team at the pro desk are Very courteous and knowledgeable And when it comes to cust...
Britt and the team at the pro desk are Very courteous and knowledgeable And when it comes to customer service I give them an A plus. Thanks for making my life a little better.
by
  • Verified Purchase
  • Recommended
I ordered a dishwasher from Home Depot and it was going to take 8 days to be delivered. So I took...
I ordered a dishwasher from Home Depot and it was going to take 8 days to be delivered. So I took the day off today (8th day) Saturday Nov 14, for delivery and installation. When I hadn’t heard by noon today I called. Guess what? The dishwasher had been back ordered and would not be delivered until December 15! That’s bad enough, but nobody called to tell me it was back ordered, I couldn’t believe it. I was so upset and I’m now absolutely disgusted with Home Depot.
by
  • Verified Purchase
Great place to get appliances.
Great place to get appliances.
by
  • Verified Purchase
  • Recommended
Great employees most like Melanie she was most helpful
Great employees most like Melanie she was most helpful
by
  • Verified Purchase
  • Recommended
Very clean very helpful very pleasant store
Very clean very helpful very pleasant store
by
  • Verified Purchase
  • Recommended
Excellent customer service. Store is organized and employees are willing to help you find what y...
Excellent customer service. Store is organized and employees are willing to help you find what you are looking for.
by
  • Verified Purchase
  • Recommended
Excellent Service-Clean and everything I needed was in stock!
Excellent Service-Clean and everything I needed was in stock!
by
  • Verified Purchase
  • Recommended
Clean store , great selection, the most helpful employees.
Clean store , great selection, the most helpful employees.
by
  • Verified Purchase
  • Recommended
I work at the Grocery store next to this Home Depot. People love our store as well as this Home D...
I work at the Grocery store next to this Home Depot. People love our store as well as this Home Depot because the customer service is GREAT!!!
by
  • Verified Purchase
  • Recommended
This is a great Home Depot location. The employees are friendly and helpful and is staffed to hel...
This is a great Home Depot location. The employees are friendly and helpful and is staffed to help you. They always seem to have what I need and their prices are competitive with online alternatives, only you do not have to wait for it to be mailed to you!
by
  • Verified Purchase
  • Recommended
Great employees, friendly, knowledgeable, helpful.
Great employees, friendly, knowledgeable, helpful.
by
  • Verified Purchase
  • Recommended
I think the store is doing a very good job. Specially in these difficult times. No complaints.
I think the store is doing a very good job. Specially in these difficult times. No complaints.
by
  • Verified Purchase
  • Recommended
Few if any covid 19 precautions.
Few if any covid 19 precautions.
by
  • Verified Purchase
We're happy with this location. We always go to this store.
We're happy with this location. We always go to this store.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 344 reviews

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