#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(330)649-4022
Tool & Truck Rental(330)649-4020
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4873 Portage St
Canton, OH 44720
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Customer Store Reviews

  • 4.7 out of 577 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (577)
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Showing 1-30 of 577 reviews
The parking lot is terrible too crowded!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The parking lot is terrible too crowded!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by
  • Verified Purchase
  • Recommended
Destiny was customer service rep. Did good job.
Destiny was customer service rep. Did good job.
by
  • Verified Purchase
  • Recommended
I just bought 2 new exterior doors and an Anderson screen door with the expert help of Stephan in...
I just bought 2 new exterior doors and an Anderson screen door with the expert help of Stephan in the window and door department. He was knowledgeable and helped me make the perfect choice for our home. Thank You
by
    • Recommended
    I would like to say that every time I come to Home Depot I’m always impressed with the customer s...
    I would like to say that every time I come to Home Depot I’m always impressed with the customer service that I always receive :)
    by
    • Verified Purchase
    • Recommended
    Exceptional service from the agent and from customer service!
    Exceptional service from the agent and from customer service!
    by
    • Verified Purchase
    • Recommended
    this and the Massillon store are the 2 friendliest HomeDepots ive been to. they usually approach...
    this and the Massillon store are the 2 friendliest HomeDepots ive been to. they usually approach you to help instead of having to hunt someone down
    by
    • Verified Purchase
    • Recommended
    I ordered custom blinds for my home & Sarah was excellent! She had several distractions from cus...
    I ordered custom blinds for my home & Sarah was excellent! She had several distractions from customers & coworkers, but still had her focus on helping me as well as helping everyone else. She completed my rather large order with perfection & I was out of there in much less time than I had anticipated.
    by
    • Verified Purchase
    • Recommended
    I would definitely recommend Michael who was working in the Customer Service Department. Very ple...
    I would definitely recommend Michael who was working in the Customer Service Department. Very pleasant and helpful person.
    by
    • Verified Purchase
    • Recommended
    Great store and normally has a good selection and products in stock.
    Great store and normally has a good selection and products in stock.
    by
    • Verified Purchase
    Home Depot always seem to have what i am looking for and the salespersons are nice and helpful.
    Home Depot always seem to have what i am looking for and the salespersons are nice and helpful.
    by
    • Verified Purchase
    • Recommended
    I have to say I come to this store at least 3 or 4 times a week and the customer service is on po...
    I have to say I come to this store at least 3 or 4 times a week and the customer service is on point!!! Everyone is SO nice and helpful unlike any other hardware stores in this area speaking from experience! It’s always clean and neat and organized! And I highly recommend it! Thank you for all that you do store #3810
    by
    • Verified Purchase
    • Recommended
    A Home Depot employee in the door department, Stefan, went above and beyond in service. I asked a...
    A Home Depot employee in the door department, Stefan, went above and beyond in service. I asked an informational question about a door I had on order. He gave me a factual answer but when he noticed that I was a bit disappointed with what had been ordered, he took the initiative to work through getting me what I needed. It took some time and a number of phone calls, but he never acted put upon. I am impressed that Home Depot hires people of this caliber.
    by
    • Verified Purchase
    • Recommended
    I’ll drive past several other stores to hit this one
    I’ll drive past several other stores to hit this one
    by
    • Verified Purchase
    • Recommended
    Your store is great and so are your employees, except the employee who designed your survey, beca...
    Your store is great and so are your employees, except the employee who designed your survey, because it doesnt accomodate my transaction because I ordered the item using my home telephone and not from an instore visit.
    by
    • Verified Purchase
    • Recommended
    only 3 minutes away good big box store
    only 3 minutes away good big box store
    by
    • Verified Purchase
    • Recommended
    Had a wonderful shopping experience at Home Depot ! Jerry was extremely helpful in searching out...
    Had a wonderful shopping experience at Home Depot ! Jerry was extremely helpful in searching out a product I was looking for ! It's wonderful to see such great employees who are focused on customer service !!
    by
    • Verified Purchase
    • Recommended
    Great selection and store is well organized. Sales staff and cashiers are very friendly and effic...
    Great selection and store is well organized. Sales staff and cashiers are very friendly and efficient. I am half way between the Canton store and the Akron store and I choose Canton 9 out of 10 times. Much better overall experience!
    by
    • Verified Purchase
    • Recommended
    Store is clean and the employees are friendly and helpful.
    Store is clean and the employees are friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    Spoke with several different employees during our visit on 11/13/2020 and each one was very infor...
    Spoke with several different employees during our visit on 11/13/2020 and each one was very informative and helpful with our shopping experience. We were trying to find wallpaper and a backpack blower and each department employee answered our questions honestly and efficiently. Also had an issue at the self checkout and received immediate assistance from a very pleasant employee! Will be visiting this store again when we get back to Canton!!
    by
    • Verified Purchase
    • Recommended
    Staff professional and helpful with assisting us in home repairs
    Staff professional and helpful with assisting us in home repairs
    by
    • Verified Purchase
    • Recommended
    When ordering appliances very slow process it took over 2 1/2 hrs on a washer and dryer because t...
    When ordering appliances very slow process it took over 2 1/2 hrs on a washer and dryer because they didn’t know what they were doing the manager was called to help give us a discount for the inconvenience and walked away without a care
    by
    • Verified Purchase
    If you want excellent and friendly customer service this is the place to be. The employees go out...
    If you want excellent and friendly customer service this is the place to be. The employees go out of their way to help make your shopping experience the best that it can be. They are very knowledgeable about everything that is in the store.
    by
    • Verified Purchase
    • Recommended
    This store is always neat and clean. They are well stocked and the employees are always willing a...
    This store is always neat and clean. They are well stocked and the employees are always willing and ready to help when needed. Everyone is friendly and knowledgeable.
    by
    • Verified Purchase
    • Recommended
    You can count on friendly, efficient, knowledgeable employees to assist with your project.
    You can count on friendly, efficient, knowledgeable employees to assist with your project.
    by
    • Verified Purchase
    • Recommended
    The Home Depot is a rare find. The store is well stocked and maintained. Not a easy feat during t...
    The Home Depot is a rare find. The store is well stocked and maintained. Not a easy feat during there unusual times. The employees are courteous and knowledgeable. If they do not know the answer , they find someone to assist. I would like to give a special shout out to the staff in the flooring and door/windows departments. We have had some unusual setbacks with some of our projects. Both departments have gone above and beyond to rectify the problems. Thank you
    by
    • Verified Purchase
    • Recommended
    I had no problem finding helpful employees and was able to purchase what I wanted in the quantity...
    I had no problem finding helpful employees and was able to purchase what I wanted in the quantity desired.
    by
    • Verified Purchase
    • Recommended
    The store serves it customers just fine.
    The store serves it customers just fine.
    by
    • Verified Purchase
    • Recommended
    This is my favorite store to shop! Great customer service, and plenty of options for material to ...
    This is my favorite store to shop! Great customer service, and plenty of options for material to choose from.
    by
    • Verified Purchase
    • Recommended
    The store off of Portage Rd. is first rate. I go there quite often. I recommend this store to ma...
    The store off of Portage Rd. is first rate. I go there quite often. I recommend this store to many people.
    by
    • Verified Purchase
    • Recommended
    Clean easy to follow and good people overall
    Clean easy to follow and good people overall
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 577 reviews

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