Reviews for Bridgewater - Rt 28 #947

Excellent staff. Bob Babcock in flooring is awesome.

Great shopping hours and staff.

This particular location always seems to be busy. As a former successful contractor, I have been looking forward to obtaining employment at this location. I feel I have that little bit extra that Home Depot used to have in the past. I see more, younger associates and feel they need that little bit extra, the direction and incentive to address more customers rather than just watch people walk around the store.

If you go to this home depot look for Lynn the most kindest person I've ever met at home depot. Made my experience awesome. I will drive a hour again just to see and buy with Lynn.

I recommend the Wegman's Rte 202-Home Depot store.-more knowledgeable, will help you reach items on the high shelves. It's a better experience. I had specs from my township for compliance, it was only the 2nd employee who actually stayed, read the form and helped me look for the correct weight, classification, category. Carbon monoxide/smoke alarm changes in code required new items, maybe wiring. First employee just asked if I was selling my house, no help, left, answered a older man's ques., and another man's ques. Does he have a problem with senior citizen females? Our church has done work with Habitat for Humanity-not treated like this.

We had a very satisfying experience when shopping at the Bridgewater Home Depot. It is a well organized and clean store. Kevin was the salesperson who worked with us to decide on which lawnmower to purchase. He was knowledgeable and answered all of our questions. He was also a big help after we decided on which mower to buy. He he opened the box, took out the lawnmower from the box and explained how to use it. This made us very comfortable about taking the mower home and putting it to good use. Thank You Kevin. Our shopping experience was excellent and we will definitely return to the Bridgewater store for more items!!

THE STORE ARE WELL ORGANIZED EPLOYEE ARE HELPFUL AND FRIENDLY IM BEEN SHOPPING TI THIS LOCATION SINCE THEY BUILD THIS HOME DEPOT LOCATION

Love this Home Depot!! The staff is always so accommodating, friendly, and knowledgeable. I shop here frequently and always have a good experience. I like to do DIY projects, and whenever I speak with staff they always have suggestions and help me find the best solutions. Once I needed a mailbox repair for something unique to fix the mailbox door. I went in with no clue of what to do and the staff came up with a solution for me.

Store had what I needed but I wasn’t addressed by any employees from the moment I came in to the store until I checked out. I passed numerous employees including multiple managers and felt like an afterthought. I wasn’t worthy of anyone’s time. Cashier at the ProDesk was lovely and acknowledged me.

Yesterday as I walked in the store and a young lady greeted me and asked if I needed help. I told her that I had a project to do. She directed me to Tom the hardware department. Tom was able to help me with everything that I needed. I noticed that while Tom was helping me he helped others along the way. That to me was great customer service.

Went to the Bridgewater #0947 store after the Hackettstown store had no stock on a wicker rocker/glider on display. Associate at that store customer service desk said that I could not order the item "in store", had to wait a month for more stock to come in or go to other stores like Bridgewater NJ as they showed 3 in stock. Got to Bridgewater they only had one display and one on the shelf, needed 4. Bridgewater Customer Service rep was very helpful, said I could order from store stock but recommended I order online with free delivery as everything would arrive at the same time which is the route I went with. She was very helpful and gave me options that the customer service rep at the Hackettstown store did or would not give.

Very nice and convenient ,especially the cashier Laura was very helpful too !!

My only comment about this store is the parking lot lay out. It is not customer friendly. And a suggestion about ALL Home Depot stores that i have been in. The COVERED AERA at the construction check out, make that for PICK-UP ONLY!!!! All the LAZY people that park there then go in to shop is making that area REAL DANGEROUS. All should park in the regular spots and walk your lazy …. into the store THEN pull up and load.

Pat C. in the cleaning supplies aisle rescued me! I was bewildered wondering which product to buy to polish my kitchen sink after I used a cleaning powder and messed it all up! She was super helpful. The store layout is very clear. And, the store manager on duty was very appreciative of my positive feedback! I was so excited to get the right product--I just had to let the manager know how great Pat C helped solve my challenge!

Very friendly and helping

Best home depot I ever shopped at

nice environment, clean, nice people, good prices

This store is my favorite! It is well stocked and organized. This is my go to place for all my house projects from gardening to kitchen remodeling.

The store was not crowded and I found what I was looking for at once! The staff was directing customers to both the regular checkout and the self checkout. This made the wait much shorter and I was out of the store in minutes.

When I had a problem with the installation of my dishwasher, the assistant manager calmed my nerves with his calm attitude. He was able to listen to our nightmare issue with the installer and rectified the problem. I am so happy and love this Home Dept. I came very upset but left very satisfied.

paint area is full of great workers. our cashier on sat. 2/27/2021 kristen was really friendly and polite, she answered all we needed to know and we were happy to see all wearing masks(the proper way) IF YOU NEED PAINT GO HERE the young gentleman there knows his stuff!

Friendly staff, and knowledgeable on their products.

Good experience, well trained staff

Searched all over for ice melt. No one had it. Then I went to Home Depot. They always have what you need.

Online orders NEVER get filled. A lot of staff either ignore you or lie to you because they're too lazy to ACTUALLY look for items that are supposed to be in stock.

Due to my emphysema, I cannot wear a mask so therefore I have a medical condition and it's never been a problem in this store up until yesterday. At the pro desk I went to check out and I was berated and belittled by the young lady jabali or java, who insulted me in front of other customers. Had she asked politely, I would have went to another register. But because of her horrible attitude I told her that I had a medical condition and could not wear a mask then she continued to insult me as I was walking away. Another employee came over to calm her down and I could hear her continue her insults. Today, the manager Bryan called me and asked that I not come back to the store unless I wore a mask. He claimed that it was the law and if I wanted to shop there, I had to wear a mask. I've been going to this store in Bridgewater new jersey since it opened and I've spent thousands of dollars there every year. I will never step foot in that store again and I will be contacting my attorney.

Store is well organized but needs more hands on type of people to help customers

All the staff is great but Lara the cashier is the best!

My favorite store to shop for hardware, tools and gadgets. Helpful employees, large selection and great prices!

Appliance Sales Staff poorly trained. Was expecting my dishwasher to be delivered and installed today, but when the delivery came, I was told I needed to schedule the delivery separately, and that it would be either today or tomorrow. After calling and being on hold for 40 minutes I was told that the first delivery date available is in SIX DAYS. This was NOT The expectation that was set by the salesperson writing my order. I will never buy another appliance at Home Depot again.