#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(732)748-6504
Tool & Truck Rental(732)748-6501
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
400 Promenade Blvd
Bridgewater, NJ 08807
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Customer Store Reviews

  • 4.5 out of 475 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (475)
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Showing 1-30 of 475 reviews
Declining FAST
This store was close to me and usually had most of what I needed. Now, they're HORRENDOUS. The store is an OSHA nightmare. Many isles are impassable due to the amount of crap in them. It's not clean either. The employees, are getting WORSE. When you ask for help and show them something is in stock but you cannot find it, they'll lie and say inventory is screwed up or...just DISAPPEAR.
by
    Great associate
    Jaime, in Lumber, was extremely helpful, professional and offered excellent service. He also thanked my husband and I for shopping at Home Depot. He is truly an asset to your company.
    by
      • Recommended
      Stand Your Ground
      Don't let one worker say they don't carry an item when their website says they do. That's what a rude woman told me. I showed her online that they do carry it and she blew me off to another worker. The other worker KATIE was awesome. Went above and beyond and found the product. Wish I had the name of the older rude woman. But KATIE found the item, had it brought down from a top shelf, cut open the box (while 2 men watched) and gave us the 6ft table (while 2 men watched). Please recognize KATIE - great worker!!! They are hard to find these days.
      by
        • Recommended
        Always a pleasure
        Always a pleasure shopping at this store.
        by
          Excellent help in garden center and at check out
          There on 3/7 to get stuff to repair my lawn. Upon check out Ellen was helpful with her direction. I bought more stuff since she told me where to find it. She is a great face for the service at this HD
          by
            • Recommended
            GREAT PEOPLE WORKING IN THE STORE
            WITH AN EXCELLENT KNOWLEGE BASE . WOKERS CAN DIRECT YOU TO WHAT YOU NEED AND HAVE ECXELLENT ASSITANCE ON HOW TO USE THE PRODUCTS
            by
              • Recommended
              Great cashier service
              Cashier Angela was extremely helpful and got out the way to make sure I had everything I needed at the checkout
              by
                • Recommended
                Exceptional Store/terrific service
                I bought early gardening supplies
                by
                  • Recommended
                  Awesome cashier
                  Highly recommend to get in line where Laura is running the cash register! She is awesome and very nice!
                  by
                    Large Cans
                    I bought large cans and they look great! They are very bright! Halo makes the best cans out there!
                    by
                      • Recommended
                      Great Christmas tree selection
                      Brian from the service desk helped us choose the tree and put it on our car, all during the rain! Fantastic customer service with a smile. Thank you Brian!
                      by
                        • Recommended
                        Needs a total makeover!
                        Horrible. Surprised it hasn’t closed. A lot of “workers” standing around, but not helping customers. Lumber Dept. was a mess; poor selection, mixed lumber products on the same shelves, no working saw (supposedly) or anyone to operate it. Disgraceful.
                        by
                          long lines and hard to get help from an employee. There never seems to be one of your workers in the aisle that I'm shopping in.
                          I find your store on US 202 to be much better. I'd shop there but it is 25 miles longer commute.
                          by
                            • Recommended
                            10 stars
                            10 stars 10 stars 10 stars
                            by
                              • Recommended
                              5 Stars!
                              I picked this item up last night and was using it first thing this morning! So nice : )
                              by
                                • Recommended
                                Great store!
                                Whenever I shop at this store they have the products I need. Most of the sales associates are friendly and helpful. Store is basically clean for a “warehouse” and it is not to far from home. Conveniently located with other stores so you can get everything done in one trip.
                                by
                                  • Recommended
                                  MY home depot is the best I have been in
                                  Great layout, thinks are where common sense would say they should be. Staff is great and very friendly, I have been going here daily for 15 yrs I know half the staff by name and tons of them know my kids names and talk to them when they see them. Great people at customer service (Rhonda) Rentals (Habiba) and pro desk (tom and the rest (sorry blanking on names at the moment) - otherwise is a hd but its the staff that makes it a good one.
                                  by
                                    • Recommended
                                    Edwin was my cashier, no smile,no hello and no thank you. Someone put a bug up his!!!!
                                    Edwin was my cashier, no smile,no hello and no thank you. Someone put a bug up his!!!!
                                    by
                                    • Verified Purchase
                                    I placed an online order at around 11:30 a.m. The site clearly said the two-hour turnaround time ...
                                    I placed an online order at around 11:30 a.m. The site clearly said the two-hour turnaround time may take longer, which was understandable. I stopped by the store on my way to work at 4:30 p.m. The associate, Brian P., was snide from the start and told me to "get the stuff myself. It's in Aisle." He clearly had no interest in making it easier. I'll get the items elsewhere. Given the number of carts outside, maybe Brian should be reassigned. I'm sure some mopping needs to be done and toilets cleaned. It's clear he's been tasked with a job beyond is abilities.
                                    by
                                    • Verified Purchase
                                    If you're looking for help then this store is the place to go. A lot of the staff is very knowled...
                                    If you're looking for help then this store is the place to go. A lot of the staff is very knowledgeable and willing to help. Even if you're the do-it-yourselfer, You can definitely expect to get help at this store
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    It's a fine store with good employees. They should concentrate more on keeping all of the aisles ...
                                    It's a fine store with good employees. They should concentrate more on keeping all of the aisles open and clear during business hours.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Kevin D in tool rental and Brett in hardware went above and beyond to help me. I went in lookin...
                                    Kevin D in tool rental and Brett in hardware went above and beyond to help me. I went in looking for license plate screws on a very hot above 90 degrees day. I was welcomed at the door by a very nice lady who referred me to Brett. He showed me which screws to buy and went out to my car in the heat with the tools needed to ensure they were a correct fit. Brett and Kevin D gladly worked together to make sure both my license plates were on with the correct screws and I am beyond grateful
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Wayne in Plumbing saved me and my girlfriend over $2000. He shared his knowledge that helped me ...
                                    Wayne in Plumbing saved me and my girlfriend over $2000. He shared his knowledge that helped me install a water heater in our new home for $900( water heater, replaced about 40' of pipe and fittings, and tools) and in 6 hours BY MYSELF!! I wouldn't have been able to do this without him. I recommend this store bc of Wayne, aka Doc, he represents EXACTLY every aspect of what a Home Depot is supposed to be. A safe haven for DIYers!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Disappointed by the lack of product knowledge in the store and the amount of employees that will ...
                                    Disappointed by the lack of product knowledge in the store and the amount of employees that will walk right past you with their heads down so as not to make eye contact, avoiding a possible question from a shopper.
                                    by
                                    • Verified Purchase
                                    The store is extiguished with its staff and employee . Exposing a lot of varieties rather than ot...
                                    The store is extiguished with its staff and employee . Exposing a lot of varieties rather than other homedepot which I visited .
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    This store specifically has always been a pleasure to shop in and I have returned items, picked u...
                                    This store specifically has always been a pleasure to shop in and I have returned items, picked up online purchases and asked questions and never made to feel like I was burdening anyone. Kudos to the GM and staff! Thank you.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Friendly employees, always take the time to greet me. And direct me if needed!
                                    Friendly employees, always take the time to greet me. And direct me if needed!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    The cashier didn't even acknowledge my existence. Didn't say hello, didn't say thank you, nothing...
                                    The cashier didn't even acknowledge my existence. Didn't say hello, didn't say thank you, nothing. Extremely unprofessional. Her name was Katherine according to my receipt
                                    by
                                    • Verified Purchase
                                    Christian in the paint department gave outstanding customer service. He mixed two different color...
                                    Christian in the paint department gave outstanding customer service. He mixed two different colors of paint for us and helped us choose between them. We were kind of annoying customers because we had him mix up some paint for us rgen changed our mind and had him mix up another color only to decide we liked the first one better. But Christian was totally good natured, really cool and patient and polite and helpful, he never made us feel like anything but highly valued customers even though we were being kind of difficult! We were really hapoy with our experience and we left with the right color paint. Perfect!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Very easy to park, shop, and exit. Personnel extremely polite and helpful. I love shopping here. ...
                                    Very easy to park, shop, and exit. Personnel extremely polite and helpful. I love shopping here. It's my "Go To" store.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Showing 1-30 of 475 reviews

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