#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(314)209-5410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11215 St Charles Rock Rd
Bridgeton, MO 63044
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Customer Store Reviews

  • 4.7 out of 606 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (606)
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Showing 1-30 of 606 reviews
great store
helpful staff and clean store
by
    • Recommended
    Grouchy greeter.
    Apparently the "greeter" thinks he owns this store. I have a bad back, so I was using a heavy duty fan in the lobby to steady myself while I tied my shoe. All I got out if him was "dont do that!" You would think that someone whose job or us to create a good first impression of a business would have better people skills.
    by
      I’m a believer
      This Home Depot’s single handedly renewed my faith in Home Depot. Too many star players to mention at this location. Just keep up the good work!
      by
        Employees
        Employees were very helpful
        by
          • Recommended
          Holy Crap
          I have been frustrated with a plumbing project. I'm no plumber, but I know stuff and am quite capable. Problems happen. I bought wrong parts. More problems. I went to 2 different plumbing supply stores with no joy. Another specialty fitting place with no luck either. Gary, in the Bridgeton Home Depot solved the problem and handed me the rughts parts for a fraction of what I paid for the wrong parts and what I was prepared to pay to fix the issue. Thumbs up to Gary. Saved the day.
          by
            • Recommended
            Management and Staff Understand Customer Service
            In an era where most companies seem to have lost the importance of the keeping customers happy, this store constantly amazing me with their friendly staff, happy employees and responsive management. Both commercial desk and regular retail seem to be well trained and responsive to the needs of the customers.
            by
              • Recommended
              Store values
              Just a good store. I live close to a Home Depot but I like this one better because of lots of parking, the store always neat and not cluttered and the employees are so nice but they are nice at all i have been too. This one just suits my needs
              by
                • Recommended
                Great staff!!!
                Tammika help me find items and was friendly!!!
                by
                  • Recommended
                  Flooring Materials
                  The Virtual viewing from room to room in the Flooring Materials was Awesome, if you're considering installing a new flooring.
                  by
                    • Recommended
                    Workers there were very helpful and checking me out. I was able to get what I needed quickly. I d...
                    Workers there were very helpful and checking me out. I was able to get what I needed quickly. I did notice employees helping people find what they needed as well.
                    by
                    • Verified Purchase
                    • Recommended
                    Awesome customer service, they will go the extra mile to help
                    Awesome customer service, they will go the extra mile to help
                    by
                    • Verified Purchase
                    • Recommended
                    Miss C was amazing at helping my husband and I purchase our dryer. She was very patient and kind....
                    Miss C was amazing at helping my husband and I purchase our dryer. She was very patient and kind. This is one of the best big purchase shopping experiences I've had.
                    by
                    • Verified Purchase
                    • Recommended
                    Went to buy a refrigerator and got great service.
                    Went to buy a refrigerator and got great service.
                    by
                    • Verified Purchase
                    • Recommended
                    Employee was helpful and help me find what I needed I will come back to this location
                    Employee was helpful and help me find what I needed I will come back to this location
                    by
                    • Verified Purchase
                    • Recommended
                    Jenni Delgado in the flooring department is your gal!!! Knowledgeable, friendly, patient, the BE...
                    Jenni Delgado in the flooring department is your gal!!! Knowledgeable, friendly, patient, the BEST!!!
                    by
                    • Verified Purchase
                    • Recommended
                    Excellent store, always helpful,
                    Excellent store, always helpful,
                    by
                    • Verified Purchase
                    • Recommended
                    Friendly employees! Helpful Always find what I’m looking for!
                    Friendly employees! Helpful Always find what I’m looking for!
                    by
                    • Verified Purchase
                    • Recommended
                    I was really impressed with the staff and their garden department. Whenever I walk by someone the...
                    I was really impressed with the staff and their garden department. Whenever I walk by someone they always greeted me and asked me if I needed help. Fantastic staff and lots of plants and flowers
                    by
                    • Verified Purchase
                    • Recommended
                    The lumber area is always extremely cluttered and hard to pull the items you want. The two employ...
                    The lumber area is always extremely cluttered and hard to pull the items you want. The two employees in the tool area did not want to help me at all. They were playing with the command strips on the end of aisle 18 and wouldn't acknowledge me when i went to them. When i spoke up they didn't make eye contact only mumbled a location. When i told them the item wasn't there they never came over to help, just ignored me. I will ignore this store in the future. It was 8:15 on a Friday morning, they were not even busy. I was just at the Home Depot off Page and it was such a different experience. Raymond was such a nice cashier and so were the other employees.. What is happening at this store? Worst shopping experience I have had in a very long time.
                    by
                    • Verified Purchase
                    1 found this review helpful
                    Store associates were friendly and helpful. The associate showed interest in my issue with resolu...
                    Store associates were friendly and helpful. The associate showed interest in my issue with resolution. Very approachable. I called first and was met with a friendly voice and helpful attitude. That was continued once I arrived at the store. She was actually working on my issue. Impressive. I left the store with my issue resolved.
                    by
                    • Verified Purchase
                    • Recommended
                    I always have a good experience at this location, employees always smile and seem to go above and...
                    I always have a good experience at this location, employees always smile and seem to go above and beyond to help me out. Clean store and I feel safe shopping here.
                    by
                    • Verified Purchase
                    • Recommended
                    The Folks at customer service are great. They helped me so much during check out for the purchase...
                    The Folks at customer service are great. They helped me so much during check out for the purchase of special order Cub Cadet Zero Turn mower. great Team at this Bridgeton Location! Thanks for all you do!
                    by
                    • Verified Purchase
                    • Recommended
                    Had everything i needed.
                    Had everything i needed.
                    by
                    • Verified Purchase
                    • Recommended
                    Polite, informative, employees help and serve the consumer and professional well with both physic...
                    Polite, informative, employees help and serve the consumer and professional well with both physical (lifting) and product research.
                    by
                    • Verified Purchase
                    • Recommended
                    I had an excellent experience in the Bridgeton Home Depot on 3/16/21. Xavier provided excellent c...
                    I had an excellent experience in the Bridgeton Home Depot on 3/16/21. Xavier provided excellent customer service. He stopped his work to help me calculate how much tile I needed for the floor and walls of my project. He made sure that the count of the tile was accurate for another tile purchase. He provided assistance with an out-of-stock item and even ordered it for me! He made sure my buying experience was exceptional. Thank you to this kind and hardworking young man. Xavier you ROCK!
                    by
                    • Verified Purchase
                    • Recommended
                    This Home Depot was clean, organized and stocked. The gentleman & young lady at the paint counter...
                    This Home Depot was clean, organized and stocked. The gentleman & young lady at the paint counter were very helpful & professional.
                    by
                    • Verified Purchase
                    • Recommended
                    The Bridgeton store is clean and all the employees are polite. I had a very unpleasant experienc...
                    The Bridgeton store is clean and all the employees are polite. I had a very unpleasant experience recently at a competitor establishment and will not be returning to that establishment. The Bridgeton Home Depot is now my home for all my hardware and project needs.
                    by
                    • Verified Purchase
                    • Recommended
                    Friendly & helpful staff, clean store, products I need are always in stock.
                    Friendly & helpful staff, clean store, products I need are always in stock.
                    by
                    • Verified Purchase
                    • Recommended
                    The associates were so helpful and friendly. One of my pet peeves is finding someone to ask a que...
                    The associates were so helpful and friendly. One of my pet peeves is finding someone to ask a question or for help, and they act like they could care less if you are there or not, or acting like you're an inconvenience. Three different people helped us out by providing tips to help us make a decision, by giving us information, and by going the extra mile and looking up the hours and prices for us for a different department. (No one was available to re-key our locks at that time).
                    by
                    • Verified Purchase
                    • Recommended
                    The employees here are very friendly the staff in the flooring department are great.
                    The employees here are very friendly the staff in the flooring department are great.
                    by
                    • Verified Purchase
                    • Recommended
                    Showing 1-30 of 606 reviews

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