Reviews for Bridgeport,WV #8433

Nice clean store with friendly staff

We bought $750 of materials for a new floor. Associates helped pick out lumber that was straight, equal in thickness for subflooring and not warped. Then they loaded it in the truck for us! The cashier had us out the door in about 10 mins from when we got in line. This is always our home store!

We purchased a new washer and dryer and the staff were very friendly and helpful great store

The store wad neat and clean and everyone asked if I needed assistance and I needed 4 items and thanks to clerks help was in and out with 5 items in less than 10 minutes

I understand finding a workforce these days isn’t easy. However, there needs to be adequate training and a lesson on professionalism prior to turning these children loose as a cashier. Asking for a Gift Receipt should never be an issue. Especially when you’re asking for the cashier to perform a duty they are tasked to complete. This cashier Kelsey ruined my experience to the point I’ll chose another store before I have to deal with her child like behavior. If this is the workforce that’s being hired at this Home Depot, then I’ll shop elsewhere for my DeWalt hand tools.

Judy at HD checkout is superior in her customer service. She sold me room sized rugs in perfect size and color.

Kenny in plumbing is awesome if you need help! He answered most of my specific questions and stayed with me to help me find the items on my list even through his shift had ended earlier and didn't get impatient or try to rush me. The item layout in plumbing doesn't seem very logical though.

I prefer that the store leave at least three registers opened during last three business hours. Having the so-called one register (employee register for employees buying stuff) is dumb. Leave at least one self-checkout register, one regular register and then also the employee register. As a customer I should NOT have to stand and wait behind an employee making a purchase when I could've used the one self-checkout register. Instead an employee tells me the store has theft thru self checkout. Home Depot has a Mass mailer problem that sends out to unsuspecting people merchandise not ordered so that Home Depot can appear to be a good Seller?!?! If Home Depot knows of Mass Mailer and does nothing to change- WELL, then don't close all but one register which happens to be for employees, but instead leave at least three registers so that when I go to shop as I did yesterday, I wont have to wait behind an employee making a purchase (instead of suspending employee purchase so I can get going thru). If home depot can put up with their Mass Mailer issue, then I think the local store can 'deal with' self-checkout theft and leave at least ONE REGISTER OPENED.

disappointed , you changed your system and for some reason your people do not know how to fix it .or who to call to fix it

Ordered vanity today. Very happy!

This store is very frustrating. Most of the employees have been rude, nonexistent or had an attitude when asked to help. I even asked the manager the first year they opened about estimate for a roof and he never sent one. I contacted him and he said his laptop was messing up and would send and never did. Now there is a woman manager. I haven't met her but some advice to her would be to have employees provide better customer service.

We purchased beautiful Azalea bushes. They are thriving and doing very well. Very satisfied!

Employee in windows was very helpful. Thank you very much

I have never had a bad experience at this Home Depot. All the staff here have always been helpful and go out of their way to see if I need anything. They’re also knowledgeable about their products and recommendations for projects that I’m working on.

I've been building 2 apartments, this store have been great for finding things that I need, also returns are simple and easy.

People are friendly, helpful, and knowledgeable.

Great service, good prices & easy shopping

Redoing my kitchen and I've been in this store at least every other day. People are friendly and knowledgeable and the store is clean. I will continue shopping here.

Eric really took care of us !

Everyone is helpful, courteous, and the store is clean and products are easy to find.

Dillon and Toshia made an exasperating trip end well.

I'm a 67 yr old woman & I was surprised & grateful for the associate that helped me. I was lost & confused & he took me right to what I needed & even helped me to the check-out with my items.

Went other places and waited with no help in sight. I came to Bridgeport Home Depot and was greeted like a friend and was helped right away.i drive over a hour to get to stores and appreciate my time they saved me.

Very dissatisfied with the customer service I received today.

I bought a replacement faucet for a utility sink, It was priced right and fit perfectly.

Stood in checkout line for over 20 minutes...cashier never acknowledged my presence. She was rude and thoughtless. I do NOT work for HD. Add a few cashires...or at least one that can manage to be polite to customers.

Haven't used the product yet, but the employees are helpful and nice.

Been buying my flowers and gardening stuff from there. They have a great selection and will be going back for more.

I had a retirn of some tile and wasn't credited everything I brought back.

What I saw of the store, very nice inside, will try to stop by again to see more of it. The employees were nice and friendly.