#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(408)517-4404
Tool & Truck Rental(408)517-4403
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
975 De Anza Blvd
San Jose, CA 95129
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 288 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (288)
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Showing 1-30 of 288 reviews
VERY FRIENDLY STORE.
VERY FRIENDLY STORE.
by
  • Verified Purchase
  • Recommended
Everything was great especially cashier Bibi she was so helpful and nice. 10/10 would come again
Everything was great especially cashier Bibi she was so helpful and nice. 10/10 would come again
by
  • Verified Purchase
  • Recommended
If you're in the market for appliances, go see Heather. She took the time to listen to what I ne...
If you're in the market for appliances, go see Heather. She took the time to listen to what I needed and made great recommendations for appliances that fit my requirements. I appreciated the time she took with me to help me make a decision that worked for me.
by
  • Verified Purchase
  • Recommended
The workers here are always helpful. Never a poor experience at this store. I know many people fe...
The workers here are always helpful. Never a poor experience at this store. I know many people feel the same because they are always full of people. There’s always a worker to give you great advice on what you need. Stock is hardly low.
by
  • Verified Purchase
  • Recommended
Great store with helpful, cheerful and knowledgeable people who go above and beyond what is expec...
Great store with helpful, cheerful and knowledgeable people who go above and beyond what is expected to help me meet my shopping goals.
by
  • Verified Purchase
  • Recommended
Way too overcrowded. Well below other Home Depot stores operating under the public health orders.
Way too overcrowded. Well below other Home Depot stores operating under the public health orders.
by
  • Verified Purchase
YOU'LL FIND WHATEVER YOU NEED AT HOME DEPOT IF NOT THEY WILL HELP YOU FIND IT. LOTS OF CHOICES T...
YOU'LL FIND WHATEVER YOU NEED AT HOME DEPOT IF NOT THEY WILL HELP YOU FIND IT. LOTS OF CHOICES TO FIND IN VERY DEPARTMENT . LOTS OF PARKING AND THE STAFF IS FRIENDLY AND HELPFUL.
by
  • Verified Purchase
  • Recommended
The associates at this location are very friendly and knowledgeable. I appreciate how they always...
The associates at this location are very friendly and knowledgeable. I appreciate how they always go above and beyond to help the customers.
by
  • Verified Purchase
  • Recommended
Good place to shop. However, surprisingly no sanitizing wipes to clean the cart handle. Make sure...
Good place to shop. However, surprisingly no sanitizing wipes to clean the cart handle. Make sure to carry one if you are without glove(s).
by
  • Verified Purchase
  • Recommended
Great store and great customer service!
Great store and great customer service!
by
  • Verified Purchase
  • Recommended
Eric T. is the best !
Eric T. is the best !
by
  • Verified Purchase
  • Recommended
great service and friendly cashiers!
great service and friendly cashiers!
by
  • Verified Purchase
  • Recommended
Many employees are not wearing face masks or practicing distancing. Aisles are often only about 6...
Many employees are not wearing face masks or practicing distancing. Aisles are often only about 6 feet wide and have two way traffic making distancing impossible. They could easily be marked one way as grocery stores are now doing. Cashiers in garden center have plastic shields around them, but often step out to scan items in cart, without masks. I know there isn't much that can be done to improve the public compliance, but employees are clearly not being monitored.
by
  • Verified Purchase
This is the worse possible DYI store. I visit it from time to time for 20 years because it's clos...
This is the worse possible DYI store. I visit it from time to time for 20 years because it's close to my home but usually drive to another store. Except for a few dedicated employees who try hard to help, the majority of employees do not care and do not know the products. The worse is the customer service with young uneducated employees that seem to make a point to make people life difficult. It took me an hour to leave a door on hold (it didn't fit in my car) and they didn't seems to bother to charge me $17 for the same same door to picked it up. Issues happen, but not trying to help a customer and the bad attitude is unacceptable. And it's not an isolated case... This is the price to pay to have only one store with no competition in an affluent neighborhood. What bother? I vote with my feet, and shop elsewhere!!
by
  • Verified Purchase
Store is fine. ABSOLUTELY NO HELP FROM EMPLOYEES!
Store is fine. ABSOLUTELY NO HELP FROM EMPLOYEES!
by
  • Verified Purchase
Good customer friendly staff
Good customer friendly staff
by
  • Verified Purchase
  • Recommended
Huge store, friendly staff, well stocked tool rental.
Huge store, friendly staff, well stocked tool rental.
by
  • Verified Purchase
  • Recommended
I had a great experience today at the Bollinger store. Everyone was willing and HAPPY to help. I ...
I had a great experience today at the Bollinger store. Everyone was willing and HAPPY to help. I got help with choice of shelf liner..... and light bulb...and fast check out....even had an employee bring me a cart from outside. Very pleasant experience.
by
  • Verified Purchase
  • Recommended
more knowledgeable employees for the product on shelf
more knowledgeable employees for the product on shelf
by
  • Verified Purchase
  • Recommended
The store is neat. We felt that we are very welcomed.
The store is neat. We felt that we are very welcomed.
by
  • Verified Purchase
  • Recommended
Do you need a thug? A hooligan? A bandito? A criminal? The place is crawling with them in the par...
Do you need a thug? A hooligan? A bandito? A criminal? The place is crawling with them in the parking lot, the management suite and at the registers. Yesterday, someone put a long paint scratch across the back of my car and today I was overcharged by about 28% on my purchase at checkout. Orchard Supply Hardware and Radio Shack went out of business by ignoring their customer and this Home Depot figures the path to profitability lies in hacking the customer off. Seriously guys, radical surgery is indicated if this store is to thrive.
by
  • Verified Purchase
I used to like this Home Depot but stepping on dog poop in the store is not what I expected. Why...
I used to like this Home Depot but stepping on dog poop in the store is not what I expected. Why do they allow dogs in the store?
by
  • Verified Purchase
cashier very helpful and always friendly
cashier very helpful and always friendly
by
  • Verified Purchase
  • Recommended
Very helpful staff, very clean store and very convenient. Thank You!!!
Very helpful staff, very clean store and very convenient. Thank You!!!
by
  • Verified Purchase
  • Recommended
The store was neat, clean and very friendly!!!!
The store was neat, clean and very friendly!!!!
by
  • Verified Purchase
  • Recommended
Why don't they hire someone to walk the isles and re-order out-of-stock items. Also, high employ...
Why don't they hire someone to walk the isles and re-order out-of-stock items. Also, high employee turn-over. Poor employee training.
by
  • Verified Purchase
We are doing house remolding this year and ordered cabinet, windows and doors here. The associate...
We are doing house remolding this year and ordered cabinet, windows and doors here. The associates are very friendly and really helpful, especially the cabinet designer, Bill, who goes above and beyond to help us design our cabinet perfectly.
by
  • Verified Purchase
  • Recommended
very good
very good
by
  • Verified Purchase
  • Recommended
Merchandise are Neatly arranged in aisle Store managers are very active and friendly Very clean ...
Merchandise are Neatly arranged in aisle Store managers are very active and friendly Very clean Friendly associates
by
  • Verified Purchase
  • Recommended
Clean, wonderful store. I love it. Great staff. Very helpful staff. If I need technical the assis...
Clean, wonderful store. I love it. Great staff. Very helpful staff. If I need technical the assistance the help desk finds me the expert I need.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 288 reviews

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