#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(541)617-5484
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
63465 Hwy 97
Bend, OR 97703
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Customer Store Reviews

  • 4.7 out of 474 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (474)
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Showing 1-30 of 474 reviews
So helpful
Karmin was a ray of light and so unbelievably helpful.
by
    Wonderful experience with employee: Keith
    I had a great experience with Keith who is also a former Veteran like my husband. He went above and beyond with helping me find exactly what I needed with the added bonus of walking me straight to where the products were even though they were on opposite sides of the store. He also went over the veteran discount program and showed me how to get the Home Depot app and sign up with IDme so my husband could start using the veteran discount. So happy to have this customer service in Bend OR.
    by
      • Recommended
      John Deere
      Bought a John Deere lawn mower but have not had a chance to use it yet for it is raining at my house. I expect this tractor will be as good as the service I received.
      by
        • Recommended
        Love the Garden Center
        Thanks to Tracy W for making our visit lovely. We found the plants we needed and we’re grateful for your help and gardening advice. This Home Depot is always a good one.
        by
          • Recommended
          GREAT SERVICE AND ASSISTANCE
          THIS STORE HAS AN AMAZING TEAM AND SELECTION.
          by
            • Recommended
            Krystal M. rocks the Appliances Department!
            We have been very satisfied and happy with our appliances purchased here, no small part thanks to Krystal's great research and customer service approach!!! Highly recommend!!
            by
              • Recommended
              Best customer service ever!
              Alan went above and beyond when we were shopping for our French drain and clothes dryer items.
              by
                • Recommended
                Great Place
                I come here anytime we need supplies
                by
                  • Recommended
                  Great people
                  Everyone is always helpful and friendly
                  by
                    • Recommended
                    Joe is the man!
                    I walked into the plumbing department with a real problem that I did not know the answer too, Joe was awesome, gave me three different options and then told me how to go about fixing it. Great experience!
                    by
                      • Recommended
                      Fabulous employees
                      Andy S. was fantastic and had such a great attitude with a lot of great information.
                      by
                        • Recommended
                        GREAT STORE
                        JUST BOUGHT OVER $300 TODAY, FOR A OFFICE IM BUILDING
                        by
                          • Recommended
                          Windows
                          Go see Tom T! He is kind and Uber helpful and understanding!
                          by
                            • Recommended
                            great store great employees
                            Unlike most big box sores, you can always find a really nice and really helpful employee here. I've gotten great advice from really patient employees over and over as I set up my new house.
                            by
                              • Recommended
                              Krystal in appliances is the best!!
                              It’s rare now a days to encounter an employee in retail that does their job well. Krystal is that person who does an over the top great job. She fixed my problem without waiting on hold, putting me off, or passing me on. She took care of it. On the spot.
                              by
                                • Recommended
                                wonderful people
                                Gabby greeted me immediately. She has a sweet loving heart. She opened the door to get a bird out. I love birds. Charlie went out of his way to help me find a solution to cleaning a rubber seal .. brilliant and friendly manager
                                by
                                  Remember where you park your car.
                                  Great store. The parking lot has dividers that makes it difficult to navigate with a cart from one lane to another. Remember where you park your car so you can avoid an extra looping back through the parking lot with a cart full of items like I did.
                                  by
                                    Go to Redmond Home Depot its worth the drive
                                    The staff at Bend Home Depot are not worth the convenience of going to this location. The Redmond store is much more organized for easy shopping and the staff are actually helpful.
                                    by
                                      Great store and customer service
                                      Very happy with my purchase
                                      by
                                        • Recommended
                                        Thanks Home Depot!
                                        Tracy at the Service Desk was wonderfully helpful and quick with our return.
                                        by
                                          • Recommended
                                          Great Home Depot!
                                          We furnished our entire backyard project with Home Depot. The employees at Home Depot are just different. In a great way. We will only shop here for our project needs. The customer service is what stands out above it's competition.
                                          by
                                            • Recommended
                                            Overworked employees with bad attitudes
                                            I'm a contractor and buy every day at HD. Needed faucets and supply lines for a repair job. Only partial quantities on shelves. First aisle, showed "Coach" what I needed from topstock. Some attitude, but OK. Second aisle, needed supply lines. Badgered me that they were on the shelf (after I'd spent 10 minutes digging through incorrect customer put-backs), and then proceeded to tell me that they don't make a 3/8" - when the standard shutoff valves are 3/8", and I showed him the printed 3/8" on the box. Bad attitude, made a snarky remark which then pushed me to having attitude of my own, after which he hollered that "I'll just take my time getting the ladder".
                                            by
                                              Great Customer Service Experience
                                              Nancy and Lexi at the Pro Desk are Great to work with!!!
                                              by
                                                • Recommended
                                                Lucky to have this store in our town
                                                This store has superb customer service and compete variety of products.
                                                by
                                                  • Recommended
                                                  Great service
                                                  I shop at this homedepot often and always find the help i need both my interactions at customer service desk and especially the Pro desk have been exemplary
                                                  by
                                                    • Recommended
                                                    Product was exactly what I wanted.
                                                    I was looking for a GE microwave. The GE microwave that we had for 19 years stopped working. I will always stay with GE products as they are reliable and made in U.S.A.
                                                    by
                                                      • Recommended
                                                      Helpful and courteous, knowledgeable staff!
                                                      I bought a myriad of items and was greeted by 3 employees during my visit. They were helpful and very nice!!! I hardly ever experience that elsewhere these days.
                                                      by
                                                        • Recommended
                                                        Great Customer Service
                                                        I’ve noticed customer service has been greatly improved within the last couple months. Gabi at the checkout counter is definitely 5 stars. She’s always very helpful!!!
                                                        by
                                                          • Recommended
                                                          Love this place
                                                          Just my goto store. Always easy to find what I need. The store is laid out very well.
                                                          by
                                                            • Recommended
                                                            Amazing Service
                                                            I needed help finding 4 toilets for a project and Oliver helped me find all 4 by working with both the Bend and Redmond stores. Literally one of the best retail experiences I have ever had.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 474 reviews

                                                              Nearby Stores

                                                              300 Nw Quince Ave

                                                              Redmond, OR 97756

                                                              14.70 mi

                                                              Pro Service Desk

                                                              (541)516-3902

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm