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Filter Reviews By:Rating, Profile, Gender, Age (447)
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Showing 1-30 of 447 reviews
Sep 26, 2022
Fridge
Just know exactly what you want and know how to do it yourself because they were not very helpful
by
Sep 26, 2022
Great store and help
This home depot had great products at a good price. All employees were very helpful and nice.
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Recommended
Sep 21, 2022
Friendly employees
fairly quick when dealin with the employees had what i was after
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Recommended
Sep 12, 2022
Excellent help from Britton
Britton spent all the time I needed to find the solution that worked for me. I took at least 10 trips back and forth from my truck to the aisle where he was helping me. He was very patient, professional, and knowledgeable. It took us about two hours, but we finally fixed it!
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Recommended
Sep 3, 2022
Best Customer Service Ever
I had to make several trips this holiday weekend for a large project. Each time the employees at the Belton store were friendly, knowledgeable and went out of their way to be helpful. Maddy was especially nice greeting us, getting me the special cart I needed from across the store and loading the car. He was friendly and never made me feel like a burden. I think this is the best home improvement store I have ever visited due to the over the top customer service. Someone needs to give these guys a bonus!
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Recommended
Aug 23, 2022
Great Store with Awesome Employees
Employees are always helpful here
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Recommended
Aug 6, 2022
Helpful employees
My experiences with this store have always been positive.
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Recommended
Jul 21, 2022
Super friendly employees and helpful!
Caleb Marsh did an awesome job and was very helpful! Made my experience great!
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Recommended
Jul 13, 2022
Customer service...on point!!
I've found myself shaking my head in disappointment at recent customer service experiences in so many different places. SO refreshing to experience FANTASTIC customer service on my most recent shopping trip.
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Recommended
Jun 16, 2022
Bath tub knob.
In the evening. Went to take a bath and faucet broke. Went to the store and had exactly what I needed.
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Recommended
Jun 6, 2022
Excellent customer service!
I purchased a riding mower and was met with obstacles that Alexa G. and Matthew C. completely overcame with ease and expertise. This was a very pleasant purchase for such a big ticket item because of these employees. The customer service that this store provides is unmatched anywhere in this area. If we need any items for repairs, replacement or building, this is our first stop because of the level of customer service and items in stock.
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Recommended
Jun 4, 2022
Awesome experience.
Staff helped me locate everything needed to complete a client's job
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Recommended
Jun 1, 2022
Home Depot is my one-stop shop for all of my household's essentials...
Need a specific item to finish a household project? Home Depots got it...
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Recommended
May 23, 2022
Donnie was awesome!
So helpful! So friendly! Great experience!
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Recommended
May 21, 2022
Belton HD is an Excellent store. Most friendly and knowledgeable employees of all the metro area!
We consistently have employees asking if we need help with anything and then PROVIDE knowledgeable ASSISTANCE.
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Recommended
May 8, 2022
Amazing customer service
I was very pleased with our service tonight everyone was respectful, polite and welcoming. Something we don’t get very often now days. Love this place
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Recommended
May 5, 2022
Great customer service!
I like this Home Depot above all others for their high level of customer service. I'm not a fan of the main isle ways crammed with products, making maneuvers difficult at times. Still a very pleasant experience.
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Recommended
Apr 3, 2022
Great customer service in Garden Department by Kay and Chris!
I bought heavy stone edging and they loaded on my cart and then into my truck all with smiles and great attitude. They suggested items I almost forgot that I needed and welcomed me to come back to show them my finished project. I have more to get and now I will go to HomeDepot over the other stores in town. Great Customer Service!
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Recommended
Mar 29, 2022
Her name was Lola!
I bought Scott's grass seed at Home Depot today, the grass seed is not the story. My cashier Lola in Customer Service is the story. She saw the confusion on my face and approached me to see if she could be of assistance, she answered my questions and then walked the bag of seed to her register and rang me up all with a smile on her face.
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Recommended
Mar 25, 2022
Very Helpful
Just moved in and had many things on our to do list. The store employees are knowledgeable and helpful in filling our list. When something was not at the store they found where it was and also told us the time the other store closed. We are very satisfied with this store and will e bake for future projects because of this positive experience.
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Recommended
Feb 15, 2022
Great Customer Service
The pro desk Brenda, Lyndsay, Rick are great. Then you have Hadley and Kelly who always go above and beyond. Great customer service and really the only reason I continue using Home Depot.
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Recommended
Feb 11, 2022
Great Customer service!
Excel saved us a lot of time and money by helping to load our supplies.
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Recommended
Jan 19, 2022
Great team work...!!!
They can get it done...!!!
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Recommended
Jan 13, 2022
Poor Customer Service
From the get go, the Belton, MO location, the two women at the customer service desk were disrespectful and rude. Cashier Amanda at the customer service desk had some kind of attitude for whatever reason because my significant other is a sub-contractor/remodeler who does not have good bookkeeping and lost a receipt to the items we were returning. A little while later I kindly asked for a price check on some Christmas items, which has clearanced almost everywhere by now. Both women proceeded to make me feel uncomfortable because they failed to do their job and take items off the shelf they “supposedly” can’t sell even though it’s still on the floor. As we were walking out, I told my significant other about my experience with the customer service desk ladies after he went to go find an item for a job. He went back inside only to be disrespected by both customer service desk cashier Amanda and other insignificant disrespectful Home Depot female employee. They were supposedly going to give me a “deal” on said Christmas items I was able to buy just fine at the self checkout. My significant other said “Deal? There is no deal to be made.” They failed to do their job and they were disgruntled and wanted to blame the customer who brought it to their attention only seeking for a price scan since the Home Depot app does not provide an accurate price. Even when explaining the situation to one of the managers, John, he acted like he didn’t care whatsoever about the situation.
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Jan 5, 2022
Ilict sweeps rules
I'm satisfied with store product but sweeps doesn't sound fair judging by the rules
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Recommended
Nov 4, 2021
Customer Service
Stephanie gave me especially good customer service, polite, courteous, and very professional.
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Recommended
Sep 25, 2021
Seasoned Staff
It is good to be helped by someone who knows the product, is able to help and answer questions.
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Recommended
Jul 25, 2021
The employees here are extremely friendly and knowledgeable. They definitely go out of their way ...
The employees here are extremely friendly and knowledgeable. They definitely go out of their way to help!! I have been here multiple times in the last few weeks and have had nothing but the best experience!
by
Verified Purchase
Recommended
Jul 20, 2021
Was clean. Pro desk always helpful. Manager always goes above and beyond
Was clean. Pro desk always helpful. Manager always goes above and beyond
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Verified Purchase
Recommended
Jul 20, 2021
Greeted by 2 different employees! Chris was super helpful even tho it wasn't his department! Than...
Greeted by 2 different employees! Chris was super helpful even tho it wasn't his department! Thanks Chris!